Cannot Refund Dragon Age II via Refund Tool and No Support Available
Hello, I just purchased Dragon Age II: Ultimate Edition on the EA App and I would like to request a refund. However, it is simply unbelievable that your refund tool has been broken — my refund request keeps getting stuck on the final step and just keeps loading endlessly. On top of that, the report form does not even list Dragon Age II as an option, so I had no choice but to select Dragon Age: Inquisition instead. After writing the entire request carefully, I was then told that customer service does not handle this issue. I changed the issue category to “Purchase Problem” and submitted another case. The system showed me a page with a new case number and said that an advisor would contact me. However, when I check the “My Cases” section in my EA account, there is no new case at all — only my older, already-closed cases appear. So I’m not sure whether my new case was actually submitted. I’ve already tried several different VPNs, and it still gets stuck on the submission step. Every other website and service works perfectly fine for me — it’s only your refund tool that doesn’t work. The program won’t allow a refund, customer support is unreachable, the Dragon Age forums have no moderators responding, and the ticket I submitted doesn’t even appear in my case history, which means no one has contacted me to this day. So what am I supposed to do to get my refund? How can I request a refund for a game that your system won’t allow me to select, and a refund tool that won’t even submit the request? For reference: the actual game I need a refund for is Dragon Age II: Ultimate Edition, Order #1008226783083. I am fully eligible for a refund. Please help me complete this refund. Thank you.6Views0likes0CommentsFC 26 connect network
I bought FC26 on my PlayStation device. I have a PlayStation Plus membership. My internet is fine. Every game opens, but when I enter FC26, I keep getting an error saying the online connection has been lost. Whatever I did, it did not work. Please help me.15Views0likes1CommentAbout the task issue
1. Weekly tasks and activity tasks: For players who have a main account, a large portion of them don't like playing the battle royale mode. Always stuffing battle royale tasks into missions is really annoying. Can't you provide an option for players to choose their own tasks? 2. There are also some challenge tasks that are very frustrating. For example, squad deathmatch and fast-respawn firefight are mode features. But: ① In one round, if you try to save ten people, with such quick respawns who would want to wait for you to rescue them? Medics often give up and redeploy before even making contact. Trying to complete this task ends up making you spend the whole round barely shooting, and sometimes you can't even save anyone—extremely poor experience. ② The last task of wiping out another squad—did someone actually think this up? A squad has four people; the first player isn't foolish enough to just line up and die. Secondly, it takes longer to fire thirty rounds than it does for someone to respawn instantly. Try wiping out a squad and see for yourself—how did you come up with such an over-the-top task? Have you ever completed it yourself? To succeed at this task, you need an incredible amount of luck. Otherwise, only cheaters could complete it. Have you even played the game?3Views0likes0CommentsPlease help
My account was flagged for coin distribution but I didn’t do anything wrong , I sold a 89 overall Fred Werner for less than the max price and it sent me a notification saying that all my coins were taken away and I will no longer have ability to use auction house , I’ve made several cases and each time it does not direct me to customer support but it now says waiting for player but I cannot find an email anywhere from them. I have tried to contact anyone to get them to send another email but I do not know what else to do . Please help I would like my coins back and to be able to use the auction house . I’ve still been waiting and still haven’t heard anything it has been two weeks . I’ve checked my spam and everything can’t find any emailsSolved54Views0likes3CommentsAll Hero/Icon/85+ SBCs Completed — No High-Value Players Issue”
I have completed all available Hero, Icon, 84+, and 85+ SBCs in EA Sports FC 26 Ultimate Team, but I have not received any high-value or meta players. I have completed hundreds of packs across multiple SBCs, yet my club remains unable to compete in Division Rivals or Champs due to the reward imbalance. I believe this may indicate an abnormal pattern or issue with my account’s reward distribution. I am requesting that the game team investigate my account’s SBC and pack rewards for fairness.20Views0likes2CommentsRock Star Give EA More Time
i will try to be short here Take Two are giving EA many chances and they allowed them to continue as big video game developer and publisher We all see how 2K beat EA on the basketball video game, now EA are trying their best to copy pest what 2K do on NBA2K and what they will do if they publish a game with FIFA you think that quick response act to the community and all the sweetness and kindness form every EA account on every social media is for the players sake, no no its coming from the fair of 2K coming with a rival efootball game, that what makes EA change their attitude towards the players and act like puppy now I truly believe that EA in the market because there is no big rival on football video game , we all know it’s their big game since battlefield get beaten by COD for more then decade now and im 100% sure if 2K develop a football game they will beat FC EA are living on the mercy of Take Two And with GTA 6 been delayed to 19 Nov 2026, EA has a chance to sell another **bleep** game next year But that mercy will turn into terrible nightmare when GTA 6 hit the market, and what make me write all this is just to say if that day comes and you still think to buy FC you are just a dump player who deserve to be stolen every year for keep playing this garbage game when you have a great long term game to spend your time on and truly enjoy it11Views0likes0CommentsCan't access FC 26 - Verification Codes
*snip* I have been trying to cantact a advisor for two days now beacause I can’t access ea fc 26 beacause they erlent sending me the veriifaction emails and now all my friends are playing and I can’t even open the game it’s absolutely **bleep** now help me (CM: Edited to remove portion per forum rules)199Views0likes3CommentsEA Creator Network Inquiry
I was wondering if anyone within the community regarding moderation or staff could point me in the right direction. When filling out for the EA Creator Network I only see a few set list options. We are EA Tournament Organizers and have been organizing events for the past 5 months roughly. We've hosted for over 2,400 apex legend teams and have hosted over 100 days worth of events and practices for those who wish to participate in official circuits such as (ALGS) and etc. When applying for the creator network and submission at least to our knowledge did not see specific fill in boxes for "Other" category that was selected. We also had seen that the support a creator may of been declined. We would just like to know how to efficiently go about submission where we can highlight what we do for the Apex Legends community.Solved18Views0likes1CommentMy EA account was hacked, primary email changed – can’t reach live support
Hello, My EA account was hacked and my primary email address was changed by the attacker. Right now, I can only log in using my phone number, and I can access the account only through the web version. I cannot log in to the EA App on desktop because it only accepts email and password login. I’ve tried to contact live support, but I can’t reach them in any way. The contact form either gives me an error or doesn’t connect me to a live agent. When I try to change my primary email, the system says “your account has been deleted or doesn’t exist.” What’s strange is that I added my old primary email as my secondary email, and I actually received a verification code there, so the system still recognizes it — but I still can’t change my primary email address. Does anyone know what I can do in this situation? How can I reach EA Help live support, or verify my account ownership so I can get my email restored? Thanks in advance.Solved32Views0likes1Comment