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NIFT86's avatar
NIFT86
Rising Newcomer
1 day ago

Secure Boot asking for refund .

Good morning. I am writing because, due to the changes you made to the game, I am no longer able to play; my computer locks up because of the new Secure Boot requirements you introduced. The product I purchased from you was not cheap, and I would like to request a refund. As a consumer, I have this right because the product was altered after my purchase—half the content I paid for was removed, and the changes make it completely impossible for me to play the game I bought. After applying your recommended settings, my computer freezes and an error appears, making it very difficult to revert to factory settings.

 

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    20 hours ago

    NIFT86​ 

    We cannot help with this directly here on EA Forums. Please make contact with an EA Help Advisor for assistance regarding the possibility of a refund.

    EA Help

    Thank you. EA_Barry.

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