support system
your support system is a joke you say we can launch a case and a ticket but then provide no way to access it was good is being able to see my cases and tickets but then not allow me to create a new one. well done EA you have successfully taken so much of money whilst providing a useless service with no way of using the products I have spent my money. i fear unless you resolve this soon myself and others will look elsewhere.12Views0likes0CommentsAbout Online Security Letters
Previously, posts were submitted to the "Information Hub," but since 2026, they have been moved to the "Community Discussion" section. Because posts tend to get buried and are harder to find in the Community Discussion, this is a suggestion to return to the Information Hub. Thank you for your consideration.We need Mobile Tap sports baseball to comeback
Who else agrees? Played since before ea took over that game and was such a great game before and after. Every baseball mobile game I go to I see people in chat talking about tap sports baseball and how they came from that community and miss it, please Ea find a way to bring it back this game was many people’s childhoods and still are trying to find games as similar as possible, Rally behind me if you agree!49Views0likes1CommentEA Forum bug report format shows inaccurate dates in Profile view
Discrepancy of EA Forum dates on Bug Report format On 31 March 2026 - Clicking on my account > Profile shows a list of my comments. I date my bug reports to help me track them. Here's an example of the incorrect date on EA format. Pic 1 Profile view shows incorrectly '6 days ago' at the bottom. Should be 16 days. Pic 2 Clicking on the comment to open the thread. Same comment dated correctly below my account as '16 days ago'. No tag for EA Forum. Also noticed the new green 'Approved' marking. Approved by whom? players? forum mods? What is being approved?EA Forums User Experience Study - Participate and Earn a Special Badge!
Hello EA Community, Our whole team is working hard on improving the forum experience for you and we want to hear from you to better understand how you're using the forum. If you want to participate in the study, take this survey to register interest here. Timeslots available are from 10:00 AM to 7:00 PM GMT. Important: Completing this survey does not guarantee selection for the study. Only participants who are selected and successfully complete the full 60-minute Zoom interview will receive a special participant badge on EA Forums. Hope to hear from you soon! EA_Spectre Frequently Asked Questions Q: I'm not sure if I'm the right audience for this, I'm not who people usually think off when they talk about gaming. Who do you want to hear from? A: We want to hear from everyone! Women, men, non-binary folks, people who just started college, middle-aged people, or people who are already retired. Please fill in the survey form, your opinion is important to us! Q: Do you really need a Zoom call for this? A: Yes, our researcher needs to have a chat with you to be able to ask follow-up questions and get all details around your opinion.1.3KViews21likes0CommentsUnable to use EA ID pls help me
Hello, I am experiencing an issue with my username on EA services. I use the nickname “Brazkhor” consistently across all platforms, and it is an important part of my identity. However, EA does not allow me to use “Brazkhor” in this exact form. Interestingly, it accepts “BrAzkhor” when the letter “A” is capitalized, which makes no logical sense. My username does not contain any profanity, slang, insults, or inappropriate language. This creates inconsistency and negatively affects my user identity across platforms. I would like to understand: Why is “Brazkhor” not allowed? Why is the same name accepted with a minor capitalization change? Is there any way to make “Brazkhor” available for use? I would really appreciate your help in resolving this issue, as this name is very important to me. There must be a solution. 🙏 Thank you for your time. [CM - Edited title for CAPS]Solved177Views0likes5CommentsUnable to install Dead Space 3
What purpose does the forum or any "support" entity of EA even serve? In the information age, you cant get prompt responses on game-specific forums here, and of all the threads I have read in this area, the community managers basically say "there is nothing we can do." Why even run the things if you are either hamstrung into being unable to do anything, or are fundamentally unwilling to provide any help? (CM EA_Lanna: Edited to update thread title to focus question succinctly.)Request to Bring Back the Beloved Game “Village Life”
Dear EA Team, I hope this message finds you well. I’m writing as a long-time fan of Village Life, a game that touched the hearts of many players around the world. As you have acquired Playdemic, the original developer of the game, we believe you now hold the legacy of this beloved title. Like thousands of others, I have incredibly fond memories of building families, growing villages, and watching generations flourish. Village Life stood out with its emotional depth, peaceful gameplay, and unique generational system—something we haven’t quite found in other games since. Even years after its removal, the community remains active—sharing screenshots, nostalgic memories, and hoping for its return. There are countless social media groups and forum threads filled with people who would wholeheartedly support a remaster or revival of the game. We understand that re-releasing a retired title is a major decision. However, the demand is real and the love for this game has only grown stronger with time. Whether it's a refreshed mobile version, a limited-time release, or even a spiritual successor, we’d be thrilled to see Village Life live on in some form. Thank you for taking the time to read this message and for carrying the torch of a game that meant so much to so many of us—not just as a game, but as a cherished part of our lives. Warm regards, Iremnur A lifelong Village Life fan3.3KViews30likes21CommentsURGENT] Over 1 MONTH waiting for Playtesting Survey Code (Feb 21st)
Hi, I am posting again because it has been over a month since I completed the Playtesting survey on February 21st. I have provided all the proofs (screenshots of the confirmation email) multiple times, but I am still waiting for my game code. This delay (16+ business days since the survey closed) is unacceptable for an official Playtesting program. Is there a technical issue blocking the Feb 21st batch? Platform: PC Survey Date: Feb 21st218Views2likes7Comments