My apex account was banned for no reason
I'm a green player. All of my in-game purchases were within the standard, and I did not cheat in the game. The official ban on me made me very confused and angry. I have appealed twice, only to fail. This result is unacceptable to me. A green player who truly loves the game is treated the same as a cheating player, which makes me feel deeply disappointed in the game authorities. Next, I will make a final appeal, and if I still don't pass, I have to say goodbye to this game. Congratulations on losing a loyal player.
Currency not loading and shop not working
Publishing this post the second time, cuz it didn’t solve for almost a week. This post was translated (don’t wanna print it twice) On April 5, after I knocked out the heirloom, I discovered that the tabs "legend locker", "passes", "trials", "shop" were unavailable. Currencies are also loaded endlessly. This usually happens when logging into the game, it can last 3-5 seconds, but this is not the case. I logged into my brother's account, everything works there, I think it can resolve itself, postponed the problem, logged in after a day and a half, nothing works again. I wrote to support about 5 times. Unfortunately, the consultants did not give me any good advice, but only suggested that I restart the console, restart the Internet, and the like. One of the consultants said that he had sent a report on my problem further and my problem would be solved. I also asked about compensation (will the containers be given for the Apryze tests if I do not have time to pass it, or maybe they will give me an additional time to complete the task), I was told that there would be no compensation. Battlespace tasks are also unavailable (no levels are awarded). I moved to a new level, where I was supposed to get an apex pack, but I didn't get a pack, and it's unclear whether there will be compensation. Patches were released on April 7 and 8, but the problem has not been resolved. I found a person with the same problem as me on the forum, but I didn't find a solution in the post. I looked through it, realized that the problem was rare, and as a result, I realized that it was not worth waiting for a solution soon. I tend to think that the problem is with specific accounts, perhaps a problem with receiving, exchanging data, or something else. The bottom line is that it's been almost a week, and I can't fully enjoy the game, complete tasks, and earn rewards! I logged in from my computer, but nothing works (I play on PlayStation 5 myself). I am writing this post to inform the developers about the problem and to call for its timely resolution and compensation in the event that rewards are missed through no fault of the players. I attach screenshots of a store that is not working, the inability to view and complete tasks, and screens in the lobby from two different devices.
west 2 servers are terrible
i used to play on Oregon servers living in Oregon avg 35-40 ping no lag after the aws "changes" every game every game mode 100+ with prediction error and every other symbol unplayable lag and no reg even contacted my ISP and speeds and ping are perfect on my end. PLEASE ANY UPDATES WOULD BE GREATApex account bug
As of 3 days ago my account has a serious bug going on. My currency balances won’t stop flashing no matter what I do. Which means I can’t change skins, badges, trackers or anything. It won’t let me access the store. The only thing I can do is play. I’ve tried restarting my console clearing saved data, re adding my Xbox account nothing works. Please help.Customs Lobbies stuck on "In Progress" After Matches
When doing Custom Lobbies and exiting a game, the progress gets stuck on "in progress" which means that we have to create a new Custom Lobby each time we want to start a game. The lobby won't let us begin a new game even though the game we just played is finished. We have tried several times with different people as host and it continues to do the same issue. This started happening when the new season came out. As well,, the final kill cameras are not working.Apex account bug
On April 2nd my account encountered a very serious bug that limits my access to only the ready up tab. The currency’s are flashing non-stop. I can’t access the store. I can’t change any skins or badges/trackers. I can’t change any of my heirlooms that I’ve spent a lot of money on. My battle pass has been stuck on level 26 for DAYS now it won’t level up. I can only play the game. My stats are tracking though which makes me think it’s some sort of main menu ui bug. Please help if you can.Individual account issuse
Hi, I received your email. The issue hasn't been resolved. I still have no access to any cosmetic features. I can't change any badges, skins, trackers etc... my metals and apex coins are glitching out and it will let me buy coins but I can't see them. It will only let me play the game. I still can't access the store, it says "store processing" but I can't click or buy anything, everything is glitching out. My battlepass also isn't moving it's stuck on lvl 26, and I've paid for the battlepass. This is an individual account issue. I've tried adding my account to a different console, I even added it on a pc, but the issue is still there. So this is something that you guys have to fix, nothing I can do will fix this, ive literally tried everything. I've put in alot of money on this game, and my account is a day 1 account. If it is at all possible please have someone call me; [Removed]. I would like to figure out what has happened to my account. [Removed phone number. Please be careful about what you share on a public forum - EA_QueenBee]
Apex Legends Crashes Every 3-5 Matches
My Apex Legends crashes without any error messages or popups every few matches. I have a PC running Windows 11 (Alienware) and play through Steam What I have tried thus far: 1) Restarting my PC 2) Reinstalling apex legend 3) Updating my graphics drivers, Windows OS 4) Running the game with NVIDIA Debug Mode 5) Adjusting graphics settings down (even though my machine can handle max specs) 6) Stress test found no issues with PC One thing I noticed was that in the past when I launched the game using DirectX11 it would work perfectly fine, but with DirectX12 it would crash like I described above. This is odd because my machine is totally DirectX12 compatible (I verified). With the latest Apex update, where they have removed DirectX11 compatibility, I have no workaround and these crashes every few matches persist. This is so incredibly frustrating. I reached out to EA customer support and chatted with a representative - I was told to try a clean boot of my PC, but that was it. I was told that if the problem persists after trying a clean boot to simply post on this forum and to wait for a mod to address the issue. Apex needs to fix this ASAP - the game is barely playable!
