Sky Internet - PS5 - FC26 & FC27
We're currently using Sky Broadband (UK) and have been experiencing ongoing issues specifically with EA games, particularly FC26. Other online games work perfectly fine, but whenever we play EA titles, the game frequently freezes and disconnects. To rule out hardware issues, we've taken the same consoles to other households using different internet providers, and the games work without any problems. This suggests the issue may be related to the connection between Sky Broadband and EA's services. The problems we're experiencing include: The game freezing during normal activities such as completing SBCs, managing squads, or changing players. The green FC26 loading/logo icon continuously spinning. Being disconnected from EA servers. Having to completely restart the game, often on a daily basis. We've already had Sky engineers visit our property. They confirmed that: All connections are installed correctly. Broadband speeds and performance are excellent. There are no apparent faults with the line or equipment. The engineers suggested it could potentially be related to server connectivity rather than our broadband service. However, this issue has been ongoing for months, and it's becoming increasingly frustrating. Given that the problem only occurs with EA games and not with other online titles, we're wondering if there are any known issues between Sky Broadband and EA servers, or if there is anything else that can be investigated. Any advice or assistance would be greatly appreciated.FC 27 online season
Please help me with this issue. In Seasons mode, when I’m winning and my opponent quits or disconnects, the game does not count my win. This has been happening since FC 26 and it is still happening in FC 27. Please understand the problem and fix it. I’m really frustrated because I’m losing wins that I actually earned.PS5 ultimate team crashing constantly
This is becoming a joke at this point. Please can we have some clarification when they’re going to fix the constant crashing and loading screens on ultimate team. It’s been nearly a week and whether I search for a player, try and claim on objective, open a saved pack and so on, the game continues to crash. Please sort it out… apparently it’s to do with sky internet according to some, but every other game works?SKY BROADBAND - EAFC - SERVER ISSUES
It’s been four weeks now. There are multiple threads and not the community managers at EA haven’t responded to anyone in two weeks. What is going on hereEA_EduEA_AljoEA_Abril ? You owe us all an explanation. Sky are saying this is an issue at your end. Surely, as paying customers, some of us spending 100s on this game can get an insight into your “investigation” and the conversations had with Sky?!!!! Sky has 6.5 million users, it’s the UKs second biggest company in EAs biggest market. How are you allowed to abandon your community like this? Where do we all stand legally, because your game just does not work! It’s time for some honestly, tell us what is going on and what is happening to help fix this issue. There are literally 1000s of people across multiple forum boards with the same issue. As many have said, there was a similar issue last year with BT, with EA blaming the ISP and it turned out it was an EA issue! Tell us what is going on and stop ignoring everyoneFC 27 Online Connection / Input Delay Issue Affecting Players in Iraq/kurdistan
Hello EA SPORTS FC 27 Support Team, I would like to report a serious online gameplay and connection issue that has been affecting players in Iraq for approximately the past 10 days, and the issue is still ongoing. Since this problem started, online matches have become extremely difficult to play. There is a significant delay between pressing a button on the controller and the player responding in-game. Players often do not perform the requested commands immediately, and sometimes the entire gameplay appears to freeze or stop responding for approximately 2 seconds before continuing. Symptoms: * Severe input delay during online matches. * Players do not respond immediately to controller commands. * Delayed passing, shooting, switching, dribbling, tackling, and player movement. * The game sometimes becomes completely unresponsive for approximately 2 seconds. * The issue makes competitive online gameplay extremely difficult and negatively affects match results. * The problem has been occurring consistently for around 10 days. * This does not appear to be an issue affecting only one player or one internet connection. Multiple FC 27 players in Iraq are experiencing the same problem. Before this issue started, online gameplay was significantly more responsive and playable using the same platform and internet connection. Because the problem is being experienced by multiple players across Iraq and started around the same time, I would like to ask EA to investigate whether there is a problem with the network routing, connectivity, peering, or connection path between Iraqi ISPs and the FC 27 game data centers. Please investigate whether there have been any recent changes, outages, routing problems, or connectivity issues affecting FC 27 players connecting from Iraq. I would be happy to provide additional information, including my EA ID, platform, ISP, connection test results, screenshots, videos, or any other diagnostic information that may help your technical team investigate the issue. I hope this issue can be investigated as soon as possible because it is currently affecting the online gameplay experience for FC 27 players in Iraq. Thank you for your assistance. Best regards, FC 27 Player from IraqEAFC26 crashesh before entering into the menu
Hello, I’m having an issue with EA SPORTS FC 26 on PC (Steam version). The game launches normally, EA Javelin AntiCheat starts, I can select my profile/personal settings, but when the game is about to load the main menu, it crashes to desktop without any visible error message. In Event Viewer / Reliability Monitor, I found the following: EA Javelin AntiCheat reports: The game fc26.exe exited unexpectedly, exit code: 0xC0000409 Reliability Monitor also showed an EA App crash: Application: EADesktop.exe Problem Event Name: APPCRASH Faulting module: StackHash_1190 Exception code: c0000374 Exception offset: PCH_7A_FROM_ntdll+0x0000000000161914 I have already tried the following troubleshooting steps: Renamed/reset the FC 26 local settings folder. Deleted/reset the entire %LOCALAPPDATA%\EA SPORTS FC 26 folder. Tried launching the game offline / with the internet disconnected. Verified the game files through Steam. Tried the -dx11 launch option. Completely reinstalled EA Javelin AntiCheat. Completely reinstalled the EA App. Interestingly, after reinstalling the EA App, the game worked once. After restarting the PC the next day, the exact same issue returned. Cleared the EA App cache using App Recovery. Signed out of the EA App and signed back in. Reset/renamed EA App user data folders, including Local and Roaming EA/Electronic Arts folders. Tested native monitor resolution and standard refresh rate instead of my custom NVIDIA resolution. Disabled NVIDIA/custom resolution settings. Disabled GameGuard AntiCheat Service and restarted the PC. Performed a Clean Boot: Disabled non-Microsoft services. Disabled startup applications. Checked Windows environment variables for GAME_DATA_DIR; it does not exist. Checked AppCompatFlags\Layers in the Windows Registry. Found EALauncher.exe with RUNASADMIN. Removed this flag and confirmed EA App / launcher were not forced to run as administrator. Reset EA-related per-user registry/configuration data. The most important finding: I created a completely new Windows user account on the same PC. On the new Windows account, using the same Steam installation, same EA account, same FC 26 installation, same NVIDIA driver and same hardware, the game works normally and loads into the main menu. On my original Windows user account, it still crashes every time at the same point. This strongly suggests that the issue is specific to my original Windows user profile or some per-user EA App / Windows configuration. Could you please advise which specific EA App, FC 26, Javelin, registry, authentication, profile, or per-user configuration files could cause this type of crash? I would prefer to repair my original Windows profile rather than permanently use a second Windows account. Thank you.Career Mode Team Management Broke
Team Management in Manager Career Mode, you can edit a tactic, save it, return to the squad only to find that nothing has changed. Can't swap any players on the Squad tab, meaning can't swap them to a different active position, can't replace active players for subs or reserves, etc, can't move any players from anywhere! Whatever default setting you get when creating a new save is what you're stuck with for the entire Team Management. The sad thing here, we're already bummed that you "copied and pasted" '25 into this years Manager Career Mode. But you couldn't even figure out how copy and paste worked because this nonsense is just loaded with bugs that were all fixed in '25. This is just an absolute disaster joke of a game at this point. And I'm not making this up, this is the least interested in playing a game that I've ever been in my life. Has anyone ever gotten the advanced pre-order release of a game before and found themselves 100% disinterested in playing it? I count the days down until the pre-order release. At least 2 weeks before the release I start researching players, coming up with new formation ideas, hoping that I have something new and interesting with building a brand new club... It's almost impossible for me to imagine a situation where I would rather play last years game over this one. But I'm so annoyed over not being able to play because it's broke, and then having NOTHING at all be of interest in these fancy new updated features, that I don't want to even touch last years game. It honestly makes me angry at the very idea that if I put on last years game, career mode will look exactly the same, except it will actually work! I have seriously done absolutely nothing with this garbage game except create 5 new career mode saves that never moved past the first day. I hate being the person who says, "I paid $x for this, and bla bla"... but seriously, we all did pay extra to play early. Especially those of us who think Ultimate Team is a waste of time joke. We paid the premium just so we could play early on the modes that we really care about, and we just wasted our money and no one even cares about that. Not a single person at EA will lose a second of sleep over the fact that you just ripped off massive numbers of people. I mean, you shouldn't advertise a pre-order anymore in the future, just be honest with everyone and say, "we aren't ready to release the game and it's full of bugs and issues so please give us some money right now so we can bring on more people to make it eventually work"... at least if you did that I would respect it. Doing it this way under the guise of giving us something special for our pre-order bonus with early access is just patheticFREEZE then SPEEDUP - 100% disk usage, EA FC PC
During Both Online and offline games, in Clubs and just online friendlies, the game freezes for 0.5 to 15 seconds and then speeds up to catch up. Only the gameplay freezes totally, during the freeze i can access the menu and control the player (move around and request passes) but the screen is frozen. In Clubs the freeze is resolved by itself by speedup and in online friendlies pausing does the job. The issue here is disk usage which, during the freeze, spikes from minimal to 100% in the performance tab (TASK MANAGER), but in processes the disk usage is stuck at 50% and the biggest disk user is "System" with only 2mbps. The game is downloaded through steam on SSD. PC energy settings is on high performance. Sysmain is off. Game files are validated, no other big background processes except discord , steam and Nvidia. THESE FIXES worked a bit since it was 3-4 times per clubs match and now its 1-2. The graphics are Low, resolution- HD, and fps is limited to 60hz. Specs ; RTX3060 12gb , ram 32gb (Not even half is used), intel Core i7 11700k, SSD- Patriot P210 512gb (120gb is free) , CONNECTION via Ethernet so NOT A NETWORK PROBLEM. Didn't notice this on any other games.