White Screen, game unresponsive
Since the last update I've been experiencing a white screen that doesn't allow any saves, and when going into task manager it doesn't even show to force quit Sims 4 or EA. Online I checked if it was mods, so I removed all mods. I used the repair tool and did a uninstall and reinstall. At this point I don't know what else to do and if there is an update coming soon to resolve this issue.5Views0likes2CommentsDeath & person refuses to leave
My neighbors would not leave front door. I was trying to go to sleep, but the bedroom door was locked and then a neighbor refused to leave, there was no option to ask him to leave. I tried to unlock door but was unsuccessful. Then I tried to kill neighbor by rabbit, and it killed my person! I never get a chance to just play! Unable to make my person come back to life.9Views0likes2CommentsFast Forwarding freezes game
I press fast forward button, time is frozen after the game start around 10 secs and everything I can't click in. This satuation doesn't appear before the update.I try to reset the sim but it is not working.Anyone can teach me how to solve this problem? Edit By crinrict: Adjusted Title Note from EA_Solaire: Hello all, If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)? If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472 Thanks!2.8KViews120likes109Comments[GTW] Alien Abductions Freeze the Game
While I was playing in the scientist career in Get to Work, my sim got abducted (as they typically do), but when they came back, I was suddenly unable to do anything in Live Mode. I couldn't switch sims, double/triple speed, or even zoom out using my mouse, and my sims were completely unresponsive, aside from idle animations of them simply standing, so it wasn't an entire freeze, and time wouldn't pass. Even attempting to exit the game would go unresponsive, as well as trying to save would put it on a never-ending loading screen. I did all the typical things to do in this scenario, removed all CC, repaired my game, removed the localthumbcache file, and nothing would work. I've moved this household out, changed lots, etc. and nothing seems to be working. Not sure if this is a post-update glitch, or if this is just me. Edit By Crinrict: Added Tag to Title1.9KViews25likes16CommentsCured Vampire Freezes to death (with Ice Proof, not freezing weather)
After curing a Vampire Sim, and loading into a new location (or after starting the game), the sim gets immediately a +99 freezing moodled and is freezing to death; no matter the temperature, no matter the clothes, no matter sim has ice proof. only way to keep sim alive is with a mod which allows to remove that moodled. The sim then not getting any freezing moodleds again, till loading into another location (or when saving and starting the game again)10Views0likes2CommentsMade new Sim went to buy a house and the game freezes
So I had finished making a new Sim and when I confirm and go to select a place to live it just freezes on the screen when I confirm to buy the house, I repaired the game deleted and re installed I even took off my mods and tried again, it started happing with this new update, I can play my other games just fine but I made a new Sim cause I'm bored with my other story lines of other saved sims I have, I can try to remake the sim and go to a saved game and do that option that you can manage household and create a new sim I haven't tried that, but id hate to do that ever time that happens.138Views1like8CommentsItems don't sell in build mode/Game crashes when saving
Preface: No mods are installed whatsoever, since the BG update to prep for Royalty & Legacy kinda nerfed the only mods I use. I'm trying to redecorate the Yuma Heights lot in Oasis Springs with stuff from Royalty and Legacy, but it's bugging out like crazy: Things that I sell to replace with other stuff will be sold, but the money doesn't change, or the item just stays attached to my cursor like I didn't do anything yet; and when I try to save, it takes five-ever until the game either crashes or I Ctrl+Alt+Delete to end the program, so I have to start all over. Is this happening to anyone else, or is it just a me thing? Edit By crinrict: Adjusted Title58Views1like3CommentsSunbathing Cancellation Crashes Game
After the third time it happened i realized my game kept crashing if I was the one cancelling the sunbathing interaction. The game will freeze for a second, then the game completely closes out after cancelling a sim sunbathing. Along with it causing long loading screen times, or it being stuck on the loading screen for seemingly ever, if i don't close the game, the Plumbob will keep spinning but it will never actually load into the game. Overall, the game has been super laggy with my sims not fully being able or doing the tasks put in queue for them. Also pictures that are taken and then framed for the duration of which you're playing, the picture will show, but the next time you load in and every time after, the photo remains black. The last thing, almost every time i end up with a JavaScript error code when i close out my game, I'm not sure on the cause of that. Any answers or fixes would be greatly appreciated, Thank you !11Views0likes2CommentsFrozen game/menu after ad
I'm yet again having the issue where the full-screen splash ads for packs that I already own freeze the game and make it unplayable. This is incredibly frustrating and it has been going on - and a fairly common issue - ever since these full-screen splash ads were added to the game. I shouldn't need mods to simply be able to load into the game, and after the last update even mods can't fix it. You've now even got creators EA has partnered with for packs in the past unable to get into their own games due to this. If EA can't get the splash ads to stop freezing the game for all players, they need to either turn them off or let us turn them off. I buy all the packs, but I won't be for much longer if being able to play the game on any given day keeps being a lottery due to the broken splash ads. Edit By Crinrict: Adjusted Title to fit old report. Note from EA_Solaire: Hello all, If any of you are still encountering this on the latest game version could you share your Electronic Arts folder as well as a video of this happening? You can find this folder under Documents-> Electronic Arts. If so, please send me a DM with a link to your folder and video. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472 Thanks!7.7KViews399likes187Comments