Accidental factory reset/Multiple Sims 4 Folders--Please help!!!
Hello, After the major Sims 4 update in early October of 2025, I (like many others) experienced the inventory bug that emptied a Sims' personal, household, and refrigerator inventory as soon as they left their home lot. I came to the Sims 4 Forum and followed instructions from a thread addressing this issue: Move the Sims 4 folder to the desktop Open the app from there Play any household and have a sim leave then return to their home lot--if their inventory remained intact, it would indicate a mod issue and not a game issue. After this test, it was evident that I had a mod issue, but when I went to move the Sims folder from my desktop back to it's original home in my Documents file, I saw that a new Sims 4 folder had been created in it's stead. This folder has the same items as the original, but even after deleting it, it still reappears. Moreover, when I open the game, I get a prompt that my video card isn't recognized (and the screen resolution is way off, causing my game to look as if it's being played under a magnifying glass). Four different Sims 4 folders (and now they each have different files) later, I'm coming here for help. Happy to provide any additional information, but can anyone help me resolve this issue?? All the best :)
FC26: Cannot Play, Forced to Middle East Server instead of Israel ✅
Hello EA Team, I was always connected to the Israel server with low ping (10–20 ms), but after the recent update, my account was automatically moved to the Middle East server. My ping is extremely high and the game is unplayable. My ISP confirmed everything is fine on their side. I kindly ask EA to review this issue, as it requires manual intervention to restore my connection to the Israel server. Thank you.
Support
Hello, I'm having an issue with the EA FC 26 game. I've tried contacting customer service via email through the EA Help website 5-6 times, but no one has responded. I'm in a very difficult situation. Please tell me how to connect with customer service. No one is responding from the Ea Help site.