I need help with recovering my account that has been hacked.
My EA account was hacked. The hacker changed the email address and I can no longer access my account. I purchased The Sims 4 and additional content on this account. I need the account restored to me and the unauthorized email change reversed. I can provide proof of ownership and purchase receipts/invoice numbers. Can anyone help pls!!!!!!Solved15Views0likes1CommentQuestion about purchases on multiple accounts
im asking about this from egypt if i subscribed to ea play pro with an credit card in my account and with the same credit card i subscribed to my friend in his account i will get ban in my account? or cant purchase any more in my account? or this is just a rumor and nothing like that is existed CM EDIT: Edited title to match issue descriptionSolved23Views0likes1CommentSecure Boot asking for refund .
Good morning. I am writing because, due to the changes you made to the game, I am no longer able to play; my computer locks up because of the new Secure Boot requirements you introduced. The product I purchased from you was not cheap, and I would like to request a refund. As a consumer, I have this right because the product was altered after my purchase—half the content I paid for was removed, and the changes make it completely impossible for me to play the game I bought. After applying your recommended settings, my computer freezes and an error appears, making it very difficult to revert to factory settings.35Views0likes1CommentEA ID is invalid for profanity
I previously had a ea account and I wanted to change the ID to a username I have on all platforms it’s telling me it’s invalid and I looked it up and it’s telling me it could be a profanity issue but theres no profanity in said username I’m being blocked from using a name I hold dear to me for the letter X and I’d like to be able to use said name can I get help [CM edit - descriptive title]Solved167Views0likes3CommentsFC 27 Chairman Mode
Hello EA and FC community, first of all thank you for your efforts. I am a football fan who has been enjoying playing EA FC for a long time. Career Mode is especially the most important game mode for me. Among the rumors and leaks about the upcoming FC 27, the possibility of a Chairman Mode (Owner Mode) is what excites me the most. I have a few questions about this: Is it planned to add a “Chairman Mode” to FC 27 Career Mode, or is this purely a community rumor? If it is added, what kind of authority will we have as players in this mode—will we have full control over club finances, sponsorships, stadium management, youth development, and hiring managers? Is there any officially confirmed information or timeline from EA regarding the development of this mode? I believe this feature would bring a completely new level of strategy and depth to the game, and I would be very happy if any official statement or hint could be shared on this topic. Thank you in advance and best regards.427Views1like2CommentsI can't play Battlefield 1
Hi, I’ve been an EA user since 2010 and have played literally every installment of Battlefield. I also have a YouTube channel where I post gameplay clips. When I tried to join a Battlefield 1 match with a friend, I was kicked from the server the first time. The second time, I was banned for one day, and then the ban was changed to a permanent one. After that, someone I do not know sent me an email stating: “I will make sure that your ban is permanent. Your ban is permanent, keep on crying until you die and meet the 72 goats.” I consider this message to contain religious mockery and highly inappropriate language. I had shared my email address solely with the EA Support team. When this person contacted me, I received his email address and full name. After looking him up, I discovered that he had an interest in Battlefield, which made me suspect that he may be connected to EA. I have also been banned from opening support tickets, contacting Support, and submitting further appeals. I have additional evidence, including screenshots, the sender’s email address, and a photo, but I will not publish any personal information publicly here. I am asking to speak with an EA supervisor, Community Manager, or a higher-level support representative who can review both my ban and the conduct surrounding this situation.Solved40Views0likes1CommentHacked account fc26 and stolen 432,000 fc coins
A few weeks ago, after logging into FC25, I noticed that 432,000 FC coins were missing. My EA account was set up in German, while I'm in Bulgaria and don't speak any German. Right away, I contacted support. Obviously, the chat agent didn't understand what I was saying, so I submitted a direct complaint explaining what happened. Nobody provided a solution, except to say that no additional content was missing. So, I bought the premium edition, spent a lot of money on packs to reach 500,000 coins, my account was hacked, and on top of that, there's no basic support to even understand what happened. The funniest thing is that the email I'm using is related to my bank account, and there are people now able to get my payment data. I've sent four emails written in Italian and English and opened four tickets, but there's no support, and I'm still missing my FC coins. I have to say that this is the worst customer support experience. This is my last try, guys. Then I will go straight to my lawyer and let him deal with that, as much of my personal data was stolen, and this goes against any terms and conditions we accept. Honestly, I will do my best to let everybody know how EA is dealing with serious matters like mine.Solved101Views0likes5Comments