Account HACKED and Primary Email Changed
Hello EA Support, I have been trying to reach you from july 5 that my email account was hacked due to which i lost my EA account and all the games in it. I have attached the Screenshot of the email i recieved as the hacked has changed the primary email and took all my games which is depressing. I need help of EA support or a way to contact them so that it can resolved. I will provide with necessary details to show my legitimacy of my ownership of my account but i need help pleasee.Solved17Views0likes1CommentEmail Change
I’m trying to contact EA so they can change my email address because I cannot remember the password for the Yahoo Mail I used to create my account and the number I tried contacting the person who has my old number but never got a response to get the conformation code to reset the mail password or even try to get back into it is there anyway someone can help me or is there a way I can get in touch with a actual human from EA support and not the ai support they’re using.42Views0likes2CommentsEA Forums Online Security Newsletter Badge Handbook
Welcome to the EA Forums Online Security Newsletter Badge Handbook. This handbook explains how to take part in the ranked version of the newsletter and earn Level 2 or Level 3 badges. How to enter To participate in the ranked experience during a Season, you’ll need to sign up using this form and choose one of four classes: Sentinel Cipher Scout Archivist (head over to Class Description to learn more about each class) Once you’ve chosen your class, you’ll need to stick with it for the entire Season. You can’t change classes once they’re claimed. After selecting your class, you’ll receive a direct message from me (EA_Kuba) on the forums containing your unique key. ⚠️ Do not share this key with anyone. It must be used when submitting the points-claiming form to ensure no one else can claim points on your behalf. Multiple participants can choose the same class, but you cannot select the same class more than once across all four Seasons. Monthly tasks Each month, every class will receive a special task connected to the newsletter. This guide will be updated monthly to reflect the new tasks for each class. Earning points Throughout the Season, you’ll collect points to earn higher-level badges. Points can be earned in the following ways: Completing the monthly quiz and submitting the quiz code shown at the end 1 point Leaving a comment: In the newsletter thread, 1 point In a different forum thread that references the newsletter (optional), 2 points Referencing the newsletter in a different forum thread is optional, not required. When you do mention it, please make sure the reference is meaningful and shared only in threads where it genuinely adds value to the discussion. This option is meant to encourage thoughtful knowledge sharing, not as a shortcut to earning points. The core of participation remains completing the monthly quiz, sharing your own experiences, and finishing the additional class-specific tasks. Completing an additional task related to your chosen class 1 point Badge levels 1 - 3 points → Level 1 badge for your chosen class 4 - 7 points → Level 2 badge for your chosen class 8+ points → Level 3 badge for your chosen class Points must be claimed each month using this form, where you’ll submit: Your quiz code A link to your comment (If applicable) a code related to the additional task There is no limit to how many times a points claim form can be submitted; it can be submitted every time you score a point, or once with a set of points required for the badge. Leaderboard & submissions The leaderboard is updated every 6 hours. Quiz code-based submissions are processed automatically Comment-based points are reviewed and approved by EA Staff Late submissions are accepted up to 7 days after the publication of a new newsletter edition. Badges for the Season will be granted at the beginning of the consecutive one. Season 1 badges from 30 Apr onwards Season 2 badges from 31 Jul onwards Season 3 badges from 31 Oct onwards Season 4 and Final badges 30 Jan ‘27 Final reward At the end of Season 4, if you’ve earned the highest badge for all four classes, you’ll receive the Security Champion Badge. You can check the current leaderboard here. Good luck and see you on the leaderboard! Edition number Season Starting on Ending on Security Focus link 1 Season 1 31 Jan 27 Feb Password hygiene https://forums.ea.com/discussions/ea-forums-general-discussion-en/ea-forums-online-security-newsletter---volume-1-2026/13148852 2 28 Feb 30 Mar Phishing https://forums.ea.com/discussions/ea-forums-general-discussion-en/ea-forums-online-security-newsletter---volume-2-2026/13225675 3 31 Mar 29 Apr TFA https://forums.ea.com/discussions/ea-forums-general-discussion-en/ea-forums-online-security-newsletter---volume-3-2026/13297249 4 Season 2 30 Apr 30 May Mods https://forums.ea.com/discussions/ea-forums-general-discussion-en/ea-forums-online-security-newsletter---volume-4-2026/13370531 5 31 May 29 Jun Voice chat and social engineering https://forums.ea.com/discussions/ea-forums-general-discussion-en/ea-forums-online-security-newsletter---volume-5-2026/13446182 6 31 Jun 30 Jul Account recovery https://forums.ea.com/discussions/ea-forums-general-discussion-en/ea-forums-online-security-newsletter---volume-6-2026/13523145 7 Season 3 31 Jul 30 Aug Malware https://forums.ea.com/discussions/ea-forums-general-discussion-en/ea-forums-online-security-newsletter---volume-7-2026/13602418 8 31 Aug 29 Sep 9 30 Sep 30 Oct 10 Season 4 31 Oct 29 Nov 11 30 Nov 30 Dec 12 31 Dec 30 Jan ‘27 Season Registration Form Monthly Points Claim Form Leaderboard Sentinel Emblem: The Helm Story When the first networks learned to remember, the Sentinels were already awake. They do not chase glory or secrets; they stand where failure would ripple outward. To be a Sentinel is to accept stillness as a duty to watch the gates long after others have logged off. Their creed is simple: nothing breaks on their watch without warning. Function Sentinels are defenders of accounts, systems, and digital identity. They focus on prevention, secure practices, threat mitigation, and resilience, teaching others how to stay protected before anything goes wrong. Emblem Meaning The helmet is not a weapon, but a promise. It symbolizes vigilance, preparedness, and the quiet strength of someone who stands between chaos and everyone else. It hides the face because the role matters more than the individual. Scout Emblem: The Hawk Story Scouts see what others dismiss as noise. From high above the systemscape, they trace weak signals, subtle delays, patterns that don’t quite fit. Many crises are stopped not by force, but by a single Scout asking the right question at the right time. Function Scouts specialize in early detection and diagnosis. They identify emerging threats, suspicious behavior, and hidden causes behind visible problems. Where others see errors, Scouts see intent. Emblem Meaning The hawk represents elevated perspective and precision. Its sharp gaze reflects the Scout’s mindset: fast, alert, and intolerant of blind spots. It is always in motion, always scanning. Archivist Emblem: The Fox Story The Archivists learned early that knowledge without structure decays into noise. They gather fragments of articles, incidents, lessons learned, and weave them into an understanding. In times of confusion, they are sought not only for answers, but also for context. Function Archivists interpret and organize knowledge. They summarize, document, explain, and preserve information through guides, FAQs, and structured resources that others can rely on long after the moment has passed. Emblem Meaning The fox symbolizes intelligent adaptability and careful organization. Clever but not reckless, it reflects the Archivist’s ability to navigate complexity and emerge with clarity intact. Cipher Emblem: The Owl Story Ciphers walk the boundary between sense and paradox. They delight in locked doors, twisted logic, and problems that refuse direct solutions. Where rules feel rigid, Ciphers bend perspective until a new path appears. Function Ciphers engage with puzzles, obfuscation, lateral problem-solving, and experimental thinking. They challenge assumptions, explore unconventional solutions, and thrive in intellectual uncertainty. Emblem Meaning The owl is the keeper of hidden wisdom, alert in the dark, silent until insight strikes. It reflects the Cipher’s relationship with mystery: not to dispel it immediately, but to learn from it. Shared Universe Together, these four classes form a balanced system: Sentinels protect Scouts detect Archivists preserve Ciphers challenge None outrank the others; each answers a different kind of threat. In a universe built on information, survival depends not on strength alone, but on awareness, memory, and imagination. Sentinel Cipher Scout Archivist Post 1 concrete tip to prevent account takeovers Weak vs a strong password example (quiz) Identify a risky account-signup habit common in the gaming community Summarize in a comment 3 key setup rules in bullet form or post a short “starter checklist.” List red flags of scam messages Analyze a fake message and explain why it fails Find a common scam format used in gaming Create a short “scam checklist” summary Explain how 2FA prevents account loss Compare SMS vs app-based 2FA Identify situations where 2FA would have prevented an attack Write a simple “2FA setup guide” outline List safe modding practices Explain how malicious mods work Identify a risky mod source behavior Summarize mod safety rules Advice on handling pressure or manipulation Break down a social engineering tactic Spot early warning signs in conversations Create a “trust signals vs danger signals” list Post recovery steps players should know Explain why recovery often fails Identify missing info players forget to save Summarize a recovery checklist Explain what a player should do immediately after discovering malware on their device. Explain how malware can steal account access without directly guessing a password. Identify the warning signs of a dangerous game download. Create a simple “Malware Recovery Checklist” for players.1.1KViews10likes9CommentsEA Support is a waste of time
All of EA support consist of AI bots and no live support at all no matter how long you have to wait or request any "real" EA assistance. It's a wasted of time even trying to ask for any help from EA, bcause their are all money hungry pigs and dont care for your thoughs, the reason anyone cant upadate or fix their account is because EA want to controle your account and keep all your datas and info, probaly selling off everyone's data info too. I wouldnt count on trying to get anything back from EA because they will just send AI bots to resolve everything, also did anyone got hacked well good news EA dont care! I dont think they will even personally read this too I bet. [CM edit - CAPS and profanity]78Views0likes3CommentsCan't receive verification emails and can't access my EA account
Hello, I am unable to receive the verification code required to log in to my EA account. My EA account email address is: [edit: email address removed] I have already tried every solution suggested by EA. I checked my spam/junk folders multiple times, cleared cache and cookies, tried different browsers and devices, and confirmed that my email address is correct. I have also requested the verification code many times, but the email never arrives. I already contacted EA Help regarding this issue. I explained my situation, received a case number, and was told to wait for a response by email. It has now been over a month, but I still have not received any reply or solution. I have spent a significant amount of money on my EA account, including games and content that I purchased. Being unable to access my account and use the products I paid for because of an EA authentication issue is extremely frustrating and unacceptable. This issue does not seem to be an isolated problem. Many users have reported experiencing the same verification code issue, but the only response seems to be asking users to contact EA Help or check their spam folders, even though many of us have already tried all recommended solutions. I urgently need assistance with this issue. Please investigate my account and provide a solution as soon as possible. I simply want to regain access to my account and use the content I have legally purchased. I would appreciate a prompt response from EA support. Thank you.Solved40Views0likes1Comment