Broken and Updated Sims 4 Mods and CC: patch 1.122, March 17, 2026
About This Thread This thread tracks Sims 4 mods and CC that have been "broken" or made obsolete by game update 1.122, March 17, 2026, and the March 18 hotfix, or declared unsupported by their creators. It also tracks updated game mods, important updates to custom content, general news from/about creators, and new bugfix mods. -------------------------------------- FAILED TO LAUNCH ERROR: "Failed to Launch" message plain black screen on launch (no words) sometimes you can launch but are missing CC in CAS EA has identified the cause and is testing a fix this weekend, aiming to release that early in the week. Because the player-side fix is time-consuming and might not work for all players, I recommend just waiting for it. If you do want to try to get your game going with CC this weekend, you can try these steps: (1) Rename the user folder. (2) Start the game and exit. (3) Manually create new subfolders in your Mods folder and copy only files, not folders, into them. This is NOT caused by broken CC. Bug report: Failed to launch error/Fully Black Screen when using CC | EA Forums - 13264167 Please upvote if this affects you, to help EA record how extensive the impact is. ---------------------------------------- SORT THE THREAD FOR WHAT YOU NEED: For the COMPILED LISTS, sort by Oldest For the MOST RECENT INFO, sort by Newest … or FOLLOW to receive notifications of new posts! Click on the bell symbol 🔔, top right. Notifications can even be sent right to your email! Some things are NOT covered here: Early-access content and anything else behind a paywall Content outside the T (for Teen) game rating (no adult mods! including alcohol, violence) Creators/mods outside the EA and EA Answers HQ rules (especially trademark or copyright infringement and having permanently paywalled “exclusives”), and the Maxis guidelines for Sims 4 content creators. NOTE: The Marketplace is not a paywall: it’s items published by EA. The paywall rule is about content that creators self-publish. Creators who update active creators' CC/mods without permission, who upload folders of other people's mods and CC, or who copy other modders' code without permission. Separate translation files Loading screens, CAS backdrops, main menu backgrounds, and poses unless the creator says an error is fixed Sims 4 Multiplayer Mod updates that don’t change the version number CAS and Build/Buy CC unless the creator says they're fixing an error or catching up pack content Mods and CC hosted on sites that are mostly adult content or that require joining an 18+ site In addition, news for mods/CC hosted only on Mod the Sims may be selective and/or delayed due to recent security incidents. In the end, YOU are responsible for your mod use. Because not all content and creators are covered on this official forum, many of you should be following creators directly for news. The pinned topic How to Use Mods and CC includes advice about game updates, mod management, finding broken mods, and how to avoid downloading broken and malicious content. And remember… Back up your Saves folder! Index for This Topic Newly Broken/Obsolete Game Mods and Tools Updated Game Mods and Tools, sorted by creator Newly Broken CAS and Build/Buy Updated CAS and Build/Buy Creators Clearing Mods for This Patch - gameplay mods reported by the creator or their testers to be compatible with the game update Core, Injector, Testing and Protection Mods Status: what you should be on for mods like ModGuard, Better Exceptions, venue lists, Lot51 Core, XML Injector, and MC Command Center Creator News New Bugfix Mods Start of Ongoing Reports - scroll down or sort replies by NEWEST Other Resources Previously Broken/Obsolete Mods and CC: up to patch 1.121 [MASTER POST] Common Symptoms of Mod/CC Issues, with Known Causes, including links to earlier Broken/Updated Mods threads. The previous Broken/Updated Mods thread, for patch 1.121 and its mini-patches. Patch Notes for this game update How to use Mods and CC: including how to test for broken mods/CC ("vanilla" testing and the "50-50" method) Malicious Scripts and Malware, including information about the March 2026 incident at Mod the Sims.49KViews23likes22CommentsConstant PC Freezing/Hard Reset required in BF1 and BFV due to EA Anti-Cheat
Hi everyone, I am having a major issue with Battlefield 1 and Battlefield V. My entire PC freezes after 20 minutes of play and I have to do a hard reset. This only happens in BF1 and BFV since the new EA Anticheat (Javelin) update. Battlefield 2042 works perfectly. My Specs: CPU: AMD Ryzen 7 5800X3D GPU: NVIDIA RTX 3070 Steps I already tried: Reinstalled EA Anti-Cheat (Javelin) from the game folder. Tried with Memory Integrity (Core Isolation) both ON and OFF. Changed Windows Power Plan to Balanced. Verified game files and disabled all overlays. The game runs fine for a short time and then the whole system locks up. It seems like a compatibility issue between the new anticheat and Ryzen 5000 series. Is there a fix for this?28Views0likes1CommentHeavySluggish Gameplay Input Delay Despite 4ms PingWireGuard Setup (PS5)
Hello EA Team and community, I’m an engineer who has optimized my setup as much as possible, but the sudden collapse in gameplay is making the game almost unplayable for me right now. My setup: My ISP gives me strict NAT Type 3 by default. As an engineer, I set up a home-to-cloud WireGuard tunnel through my Asus gaming router using a new VPS located in my local EA data center. This gave me a stable NAT Type 2, 4ms ping, 100 Mbps speed, zero jitter, and everything was perfect. Players felt responsive, passes connected, defending was solid, and I was winning games consistently in Division Rivals (I was comfortably in Division 5). What happened a few days ago: Even with the exact same clean WireGuard route still active (4ms ping, 100 Mbps, wired LAN on PS5), everything collapsed. The gameplay suddenly became extremely heavy and sluggish: My Evo’d centre-backs (VVD, Konaté, etc.) can no longer mark properly, average opponents are running past them easily. My Evo’d pacy strikers feel slow and heavy; they can’t run, turn, or complete simple passes (3 out of 5 passes fail or go in the wrong direction). Inputs feel delayed (0.5–1 second), dribbling is unresponsive, and my players are constantly overwhelmed. I’m now getting destroyed in matches I should win scores like 9-2, 13-4, 15-2 have become normal. I went from Division 5 down to Division 7 and I’m at serious risk of further relegation. Last FUT Champions weekend: Out of 15 games I lost 14 and won only 1. This is not my normal level, I’m not an elite player, but I was competitive before this started. I have already tried every standard fix (DNS changes, MTU 1473, router QoS/UPnP, full restarts, clearing cache, rebuilding database, off-peak queuing, etc.) and nothing has helped. The issue is clearly server-side or netcode-related because offline modes (Squad Battles) feel normal, while online FUT Rivals/Champs is pure mud. EA servers currently show as Online, yet this heavy/input-delay wave is affecting many players (I’ve seen dozens of similar threads in the last few weeks). Can the dev team please investigate this desync/heavy gameplay issue, especially for players with low single-digit ping on local data centers? Any acknowledgment or fix timeline would be greatly appreciated — this has completely ruined my enjoyment of the game. Thanks in advance!150Views3likes12CommentsFix the pingnin this game
So there have been issues since the start of this game… if im looking down a scope of a rocket launcher or whatever if IM looking at the enemy bi should be able to ping them there are issues when looking plain as day at a heli just bc its to far away even though i can see it i cant ping it? Makes zero sense bc its seeable so please fix the ping system also pinging enemies in bf 2042 was so much better between the point the solider did to the availability.. like if trying to ping for someone and they are looking at me the point of the hand and finger while pinging allows my teammates to know to look in the direction im pointing or pinging 🤷🏻♂️ 💯[Current Issue] Sims 3 Store world can't register/install
Overview This guide is for registering and installing standalone worlds from the Sims 3 Store, specifically those bought with money. That list includes Dragon Valley, Hidden Springs, Monte Vista, Roaring Heights, and sometimes Barnacle Bay. If you bought a Store world with SimPoints and it's not appearing in your purchase history on the Store site, please contact EA customer support and request that the SimPoints from the failed purchase be added back to your account. How to register a Store world jump to: My code doesn't work jump to: I can't install the world When you purchase a standalone Sims 3 world from Origin or the EA App, you should receive an email confirmation from EA. If you don't see this, check your spam filter. This email should include one product code per item, as shown here in the blacked-out red box: IMPORTANT: Some players have reported finding their product codes on ea.com, under Account Settings > Order History, so please look there as well. If you never received this email and it's not in your spam folder, please contact EA customer support. https://help.ea.com/en/customer-care/ You'll want the live chat option, not email, so you can explain the issue to a real person in real time. If you don't see the live chat option, try again in a private browsing window (or another browser), and continue as a guest rather than signing in. Otherwise, go to this site: https://store.thesims3.com/ Sign in with the same email address and password that you use for other EA sites, scroll to the bottom of the page, and click "Redeem a Code." Enter the code you've received, and the world should appear in your account. You can then download it from your purchase history (Store > My Store Account > Purchase History) or its product page. https://store.thesims3.com/worldProductDetail.html?categoryId=12642 ↑ My code doesn't work If you are sure you've never used this code, but the Store site tells you it's invalid or already been redeemed, you'll need to contact EA customer support to ask for a refund. https://help.ea.com/en/customer-care/ I strongly recommend using live chat rather than email. If you don't see the option, change the location in your browser window to U.S. or U.K., or choose a slightly different category of issue. Or use a private browsing window, or a different browser, and continue as a guest rather than signing in. If EA support doesn't help, please say so in this thread. If support does help, please post anyway letting me know what world(s) caused the issue so we can look for patterns. ↑ I can't install the world If you're getting the "there are no packages to install" error, please see this post: Re: Sims 3 Launcher "There are no packages to install" | EA Forums - 11190163 The standard way to download a world is to go to its product page or open your purchase history (Store > My Store Account > Purchase History), then click the Download button. If this isn't working for you, try a different browser. Firefox generally works best with the Store site. It is generally unnecessary to sign into the launcher before attempting to download or install Store content. However, this has helped some players, so it's worth trying. Mac users only: if you see an Error Downloading Content {0}, please repair the game in Origin, restart your computer, and try again. If the world still won't download properly, try a clean Sims 3 user folder. Rename the existing "The Sims 3" folder in Documents > Electronic Arts, open the launcher to create a new folder, and try to download only that world. If it works, you can move the downloaded world from the new Sims 3 folder to the old one you renamed, trash the new folder, and change the old one's name back to "The Sims 3." Downloaded Store items are found in the Downloads subfolder and have the extension .Sims3Pack. Be sure to delete any older downloads of the world before moving over the fresh copy. If the world downloads properly but doesn't install, please try a clean Sims 3 user folder as well. Rename the existing "The Sims 3" folder in Documents > Electronic Arts, open the launcher to create a new folder, download only that world, and try to install it. If this works, you can install the rest of your Store content into that folder, then move over your saves and any other files you'd like to keep. Please see this guide for a list. If reinstalling all of your Store content would be a burden, or you're confused about another part of this process, please ask for further help in this thread. ↑19KViews9likes725CommentsLet’s Fine-Tune Air-Ground Balance for Better Parity
Shoutout to the absolute beasts who can pilot choppers or jets with insane precision—those 50+ kill streaks are impressive and showcase real skill. That said, aircraft often hold a massive, lopsided advantage over ground forces. I get the logic: control the skies, control the battlefield. But when one great pilot farms the lobby unchecked, it discourages infantry play and sours matches. Credit where due: skilled flying should be rewarded. But we can level the playing field slightly without nerfing pilots into irrelevance—making them work harder for those god-tier runs. A few targeted tweaks worth considering: Lower the minimum altitude for lock-on weapons — Right now, aircraft can hug the deck to break locks too easily. Dropping that threshold a bit would reward pilots who stay high and maneuver smartly, while giving shoulder-fired options (Stingers, etc.) more consistent windows against low-flying harassers. Extend flare cooldowns meaningfully — Flares already recharge, but compare that to ground vehicles (tanks reloading shells take forever) or support players restocking grenades/smoke grenades. A longer refresh would force pilots to manage cooldowns more carefully, use terrain/cover, or risk getting punished during downtime—without removing their escape tool entirely. Buff stationary AA (spawn-based flak/AA guns) — Increase effective range and damage/lethality so they actually threaten aircraft that get too bold near objectives or spawns. This gives teams passive tools to contest airspace without relying solely on mobile AA or dedicated engineers. Reduce lock-on times or acquisition range for ground AA launchers slightly — But pair it with higher damage on hit or faster projectile speed. This makes skilled pilots (who break locks with maneuvers) still dominant, but gives average players a better shot at contributing to takedowns—rewarding quick locks without making it too easy to spam. These changes wouldn’t dethrone great pilots—they’d just demand even sharper decision-making, better positioning, and teamwork (e.g., coordinating with friendly air or ground AA). Top flyers would still shine, but the average match would feel less one-sided when an ace joins.211Views3likes4CommentsBattlefield 6 Vehicle Gunner Guide
Guest blogger ElliotLH is a member of the EA Community Superuser Program. Introduction Hi everyone, I've not seen too many guides about how to get to grips with the weapons when you're a Gunner in a vehicle, so I thought I'd throw one together. This is more of a quick-start guide rather than an in-depth analysis, but hopefully you find something useful that you can use in-game. Before anything else, the Golden Rules. Don't start randomly shooting the moment you get into a vehicle. Admittedly, I do sometimes forget this myself and tap out a few rounds to play the Battlefield theme tune, but in general, you should try to save your bullets for the enemy. Not because you'll run out before you get into the action, they're infinite after all*, but more because you're broadcasting the vehicle to every enemy nearby and more than likely causing the driver a bit of panic and/or annoyance. *Excluding RedSec. Vehicle ammo is limited in that gamemode. Be aware of your surroundings at all times. While it's incredibly fun to sit there and mow down hordes of enemies, you need to be mindful not to get tunnel vision. Your primary job as a Gunner is to protect the vehicle from any incoming threats, so you need to scan around the vehicle as much as possible, check any hiding spots, keep an eye out for mines and destroy them, and prioritise killing enemy Engineers and Recons. Usually, I just assume that anyone trying to rush or sneak up on the vehicle is likely a Recon with a load of C4 (sometimes it's an Engineer with a repair tool in a surprise twist), so I'll try to move from more distant targets and prioritise the nearest first instead. In a similar vein, keep an eye out for the EOD bot, as their mini-mines and repair tool can quickly wreck a ground vehicle. I'd recommend trying to prioritise targets in the order below: Anti-vehicle infantry within close range. C4 rushers (usually flanking or sprinting directly at you) and EOD bots. Enemy vehicles actively engaging yours. Mines in your path. General infantry. If you want the vehicle to last as long as possible, be an Engineer. Ultimately, your job as a passenger is to keep the vehicle fighting fit. The best way to do this is to make sure you've spawned as an Engineer, as you can simply hop out of a ground vehicle or change seats in a helicopter to use your repair tool. You can also help in vehicle fights by sending a few rockets towards the enemy. Engineer also has a class perk where they will passively repair a vehicle from inside, which can obviously be incredibly helpful. I have this set on a custom loadout that I switch to if I intend on being a Gunner, and use it along with the vehicle supply crate. Communication Tips Communication is key when you're controlling a vehicle, and a crew working effectively together can be unstoppable on the battlefield. There are a variety of ways to communicate with the driver or pilot, although it is admittedly easier to do when you're playing with friends rather than solo, since there's no proximity chat in vehicles. The tips below should give you some basic ways of communicating with drivers and pilots, even if you're not able to speak with them over mic. Call out and spot mines before the driver advances if you can't shoot them. Spot or call out enemy vehicles and infantry (spotting is RB on controller or Q on PC). Confirm when a target is painted. Let the pilot know when you’ve locked a missile. Tell the driver or pilot when you’re overheating. Instruct the driver to reposition if necessary. Use the ping system if the driver or pilot is in your squad. Ask for nose alignment in helicopters to improve accuracy. Use text chat for tactical advice or requests if using a mic isn't possible. Remember that if the driver is in your squad but you don't know if they're wearing a headset, keep speaking to them. They should still be able to hear you through their speakers. So, on to the weapons and equipment. MBT, IFV and ATP The MBT, IFV, and ATP all have three flavours of Gunner remote weapons to choose from, one of which the driver will have pre-selected for you in their loadout. Light Machine Gun: This gun is fantastic at close-to-mid range, but loses out a bit when it comes to longer ranges. It's fast-firing and will shred infantry up close, so it's ideal if you're the Gunner for an aggressive driver who is attacking objectives. It has a decent overheating time, so you can spray a little bit with it, but I find it works best in bursts, so you can keep firing for as long as possible. The LMG will also do damage to light vehicles, like the Light Transport, but not as much as the HMG. Heavy Machine Gun: The HMG is great for picking off infantry from longer ranges. It's a slower-firing but accurate weapon, so it's handy when the driver is playing with a bit of distance. It's also pretty effective against unarmoured vehicles. You'll need to be fairly accurate as it does overheat quite quickly, but it's powerful when you're hitting your targets. I find this weapon particularly helpful in Breakthrough as the battle lines are a bit more static, so drivers often hang back for pushes. Grenade Launcher: This one is a bit more situational, and you might find it works better in some gamemodes over others. Basically, it's an automatic grenade launcher that will lob grenades over a fairly impressive distance. The launcher is definitely better up close than at a distance due to weapon accuracy, but it can be devastating in the right situations. This is another weapon that is probably better in Breakthrough rather than Conquest, as it works very well at close range and can also be effective at harassing enemy infantry on the capture point. Countermeasures: This is a really helpful bit of equipment that will detect nearby mines and C4 and destroy them when activated. It's available on the MBT and ATP, and if the driver has it selected, you'll see a prompt on-screen when mines or C4 are detected. When you press the corresponding button (left D-Pad for controller and 3 for PC), you should safely detonate the explosives before they become a threat. Target Designator: The Target Designator is available on the IFV and will let you paint a target for the driver. It's great for drawing their attention to enemy vehicles, and is a big help for the driver too, as they can keep on target easily when trying to deal with the enemy vehicle with all the chaos going on around them. Since the Target Designator is a default piece of kit on the IFV, you can use it in conjunction with the secondary piece of equipment, the Smoke Wall. If you want to activate it, simply press Y/Triangle on your controller or the 2 key if you're on PC. Use the left trigger on your controller or ADS key on PC to zoom in, and then hold the right trigger or the fire button on PC to paint the target. Smoke Wall: Available on both the MBT and IFV, this will let you launch smoke grenades to create a cloud around the tank. It's great for providing cover when attacking a point or when the vehicle is being repaired in the middle of battle, so don't be afraid to use it. The smoke wall is default equipment for the Gunner in the IFV and can be used along with the Target Designator. You can activate the smoke wall simply by pressing the right D-Pad button on your controller or 3 key on PC. Light Transport The Light Transport comes equipped with a mounted Heavy Machine Gun and can quite often prove effective when used on the move with hit-and-run tactics. Personally, I wouldn't try to use it for long when the vehicle is static, since the operator is exposed and can be killed very easily, but you can still get an impressive kill-streak sitting when you're fighting less observant enemies. Other passengers can also use their primary weapons from the comfort of their seats. (Image provided by EIGuimaraes). Attack Helicopter The Gunner weapons in the Attack Helicopter can't be changed as they can with the ground vehicles, so you'll only have access to two. They are incredibly effective, though. - Autocannon: The Autocannon is brilliant at dealing with infantry. Especially if they're clustered up on a point. Aiming can be a bit challenging at times, depending on what manoeuvres the pilot is having to make, but if you try to be accurate, you'll wipe any enemies out in seconds. The Autocannon is pretty effective at dealing with vehicles, too, and if you're working in tandem with the pilot, you should take them down quickly. - Lock/Aim-Guided: This is a missile that can be guided to a target with your cursor. It's effective against both air and ground targets, but can be a bit tricky to use if the pilot is taking evasive action. The missile can also lock on to targets, so keep an eye out for target boxes appearing on your screen. It's advisable to keep your view facing towards the front of the helicopter, to give you a good idea of what the pilot is aiming at and allow you to send your rocket towards the same target. Transport Helicopter You'll only be able to use the mounted Miniguns on the Transport Helicopter. They're best used against other enemy aircraft, but they can also be effective against infantry as well. If you're fighting long range, then you might find that you need to lead your shots more, or fire in bursts to avoid overheating and to maintain accuracy. Up close, though, they should take down most targets efficiently. It's also best to ensure that you're aiming when the nose is pointing. This way, you'll need to compensate less when shooting, and you'll also be fully aware of what the pilot is seeing. Scout Helicopter There aren't any weapons available to the Gunner in this little helicopter, although it does offer some handy equipment that you can use instead. Thermal Scanner: This allows you to use an infrared scanner to spot enemies for your team. When activated, there will be a bar in the centre of your screen to show how much charge is remaining. It'll recharge passively when not activated, and it's great for quickly picking out targets when the pilot is making attack runs. You can activate the Thermal Scanner by holding down the right trigger on your controller or the fire key on PC. Also, you can zoom in by holding the left trigger or ADS button for PC. Target Designator: This is the same piece of equipment that is on the IFV, and will let you lock onto and paint vehicles to make it easier for your teammates to lock onto and take down. Directional Jammer: The Jammer is particularly helpful for keeping the helicopter safe from being locked onto by enemies. You'll need to be mindful that it will overheat from extended use, so ensure you use it efficiently. To activate the Directional Jammer, press the right-D Pad on your controller or 2 key on PC, aim at vehicles, and press the fire button. Common Mistakes Nobody is perfect, and you will make mistakes as a Gunner at some point. However, there are some very simple ways for you to minimise potential errors. Keep these basic things in mind, and you will keep the vehicle alive as long as possible. Firing randomly reveals your position. Avoid tunnel vision on one lane. Don't ignore the rear of the vehicle. Don't stay in the gunner seat when the vehicle is critical; instead, repair it. Try not to focus on farming kills instead of eliminating clear anti-vehicle threats. Communicate with the Driver if you can. If the driver or pilot leaves the vehicle to repair it*, don't immediately hop to their seat. Protect them while they repair, instead, or take over repair duties from them. *This is highly situational, and the driver or pilot should not be leaving the vehicle unless they've returned to base. Doing so risks the enemy stealing the vehicle, so it's absolutely better for them to go down with it. Quick Driver Decisions While I recommend playing around with all of the weapons and equipment available to find what works best for your own vehicles, at first glance, it can be difficult to get an idea for setups for specific situations or gamemodes. The suggestions below should help quickly get you up and running with some simple setups for your own Gunners when you're a Driver. Aggressive driver pushing objectives → LMG. Defensive or long-range driver → HMG. Breakthrough or Rush → Grenade Launcher. Enemy team running light vehicles → HMG. Close-quarters pressure on capture point or clearing buildings → Grenade Launcher. That brings this guide to a close. I hope that you found it useful and feel more confident in being the best Gunner possible. Also, if anyone has any tips that they'd like to share, don't be shy. Feel welcome to post them in the comments. See you on the Battlefield – as always, if you kill me, please don’t forget to t-bag me! Thank you, EIGuimaraes, EA_Leeuw, EA_Rtas, and EA_Failroader, for the feedback, suggestions, and encouragement. I really appreciated all of your help and guidance.
809Views23likes21CommentsMod and CC Issues: START HERE
Something's wrong in-game and it might be your mods or CC? Here's where to start. Broken and Updated Mods and CC THE CURRENT LIST: Broken and Updated Sims 4 Mods and CC: patch 1.122, March 17, 2026 | EA Forums - 13252814 The "PREVIOUSLY BROKEN" LIST - these are STILL broken!: Previously Broken Sims 4 Mods and CC Recent lists that may still be needed by some of you: Broken and Updated Sims 4 Mods and CC: patch 1.121, Feb. 3, 2026 | EA Forums - 13149931 Broken and Updated Sims 4 Mods and CC: 1.120 mini-patch, Jan 13, 2026 | EA Forums - 13091370 Broken and Updated Sims 4 Mods and CC: patch 1.120, Dec 2, 2025 | EA Forums - 12980168 Broken and Updated Sims 4 Mods and CC: patch 1.119, Nov 4, 2025 | EA Forums - 12868987 Broken and Updated Sims 4 Mods and CC: patch 1.118, Sept 18, 2025 | EA Forums - 12594579 Broken and Updated Sims 4 Mods and CC: 1.117, Aug 19, 2025 Game Update CURRENT ISSUES: [CURRENT ISSUE] "Failed to Launch"/black screen (NO words)/some CC missing | EA Forums - 13273203 Failed to launch error/Fully Black Screen when using CC | EA Forums - 13264167 (BUG REPORT) Bouncing to World Screen when loading household (since August '25) [Patch 1.117] When Loading Household, Game Returns to Neighborhood Select Screen | EA Forums - 12488560 Empty inventory/fridge/bookshelves, broken autolights (since September '25) [1.118] Inventories, fridges, bookshelves all empty on loading household | EA Forums - 12597453 Mods and the new pack selection feature: Broken and Updated Sims 4 Mods and CC: 1.117, Aug 19, 2025 Game Update | EA Forums - 12473785 (link to specific post) Mod/CC-Related Malware Incidents: Malicious Script Mods and Other Malware How to Use and Test Mods and CC How to Use Mods and CC talks about all sorts of issues, including where to find mods (and what to look out for!) how to properly install them on your computer common reasons your game isn't finding your mods/CC how to manage your mods and CC when the game updates and important troubleshooting tests, including: "vanilla" testing to find out if a mod/CC is definitely your cause or if it's more likely a game issue "50-50" testing to locate broken items in the Mods folder (NOTE: The instructions here include info often missing from other sets of instructions on how to do this!) The Mod and CC Issues Master "Symptom" Post The Mod and CC Issues Master Post covers links to previous (archived) Broken/Updated Mods and CC lists common symptoms of outdated mods, and their known causes Support For issues with mod folder, corrupt files, etc. on a Mac, please see [INFO] Using Mods/CC on a Mac Support posts for getting mods to work in general can be made in the Mod and CC Forum. (Please do note there are tags you can use, too!) For help with using a specific mod, find the creator's own support. Most creators have a Discord server or comments area you can contact them in. - Luth (luthienrising)58KViews17likes0CommentsSupport Process Question: EA Help vs EA Forums
Dear EA Sports, I was advised by the EA Sports Support team (EA Help) to raise my concerns and issues with the game on the EA Forums, and I was assured that developers and relevant teams are active here. However, despite creating multiple posts outlining my concerns, none of them have been acknowledged by EA staff. I have worked in a corporate environment for over 25 years, and I must say that this level of communication falls well below the standard one would normally expect from a customer support structure. What I find particularly confusing is the process itself. EA Help, which is meant to support customers, redirects players to these forums to raise issues. Yet once customers follow that direction, it appears that no meaningful engagement takes place. From a customer perspective, this creates a situation where players are effectively moved from one support channel to another without their concerns actually being addressed. The only time I received a response was when a post included a three-letter word that apparently violated forum rules. That post received attention immediately, yet the actual concern raised in the post was not addressed in the response. This sends a rather unfortunate message that moderation is active, but meaningful engagement with the issues themselves is not. As a long-standing customer, this is disappointing. I have been playing EA football titles since the very first FIFA, well before the PlayStation era, and I have remained a loyal player for decades. Because of that, I find it difficult to understand why concerns raised by players here receive so little acknowledgement. I fully understand that companies must be careful when responding publicly. However, complete silence is also a response, and it is not a particularly reassuring one. If EA Help directs players to the forums, then the forums should function as a place where issues are at least acknowledged or discussed. Otherwise, the process risks appearing circular — players are redirected to the forums for help, but once they arrive, no help is provided. I would respectfully ask that this process be reconsidered, and that concerns raised here receive at least some level of acknowledgement from the relevant teams. I have earned badges and profile levels on this forum over time, but those are secondary. What matters far more is meaningful communication with the player community. Could EA staff please clarify whether posts raising gameplay concerns are reviewed and whether players can expect responses here? For clarity, could a member of the EA community team or moderation team please confirm whether gameplay concerns raised on this forum are reviewed by the development team, and whether players should realistically expect feedback or acknowledgement when such concerns are raised here? Understanding how this process works would be very helpful for players who have been directed here by EA Help. Thank you for your time and consideration.437Views7likes33Comments