Forum Discussion

ViperShep's avatar
ViperShep
Seasoned Novice
26 days ago
Solved

Why no customer service

Why can I not call and discuss my account 10days now I’ve had an outstanding case that I cannot get resolved just left pending 

come on I’m paying for a service and a game I can’t access and I can’t talk to a human about any of these issues 

case no 233786388 - If anyone on here can help me get my case resolved 

2 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hey ViperShep​, support options depend on a number of factors and can differ from region to region. 

    You can find more info around getting support here:  https://help.ea.com/en/ea-account/ 

    We are not able to assist with account issues or anything like that here.

    Darko

  • ViperShep's avatar
    ViperShep
    Seasoned Novice
    26 days ago

    Non of them options do I get a reply from