Apex Legends incorrectly blocks Proxifier as incompatible software
Hello EA Support Team, I am experiencing an issue with Apex Legends after the latest update. When I launch the game while Proxifier is running, AntiCheat reports that the following software cannot be used together with the game: This software cannot be used at the same time as the game: Proxifier Session ID: hXY0BXbg6ubxi43gsM3KGOBse/ccmRFUp8pX/OFrG9D0LOmN Previous Session ID: n/a Previous Service Session ID: n/a Proxifier is a legitimate Windows networking application that I use for my network configuration. It is not being used to modify Apex Legends, inject code into the game, manipulate game files, or otherwise interact with the game's process. As far as I understand, the current AntiCheat detection appears to be treating Proxifier itself as incompatible software, rather than detecting any malicious behavior. This prevents me from running Apex Legends while I have a legitimate networking application running. Could you please investigate whether this is an intentional compatibility restriction or a false positive? If possible, I would appreciate it if this case could be forwarded to the EA AntiCheat/technical team for investigation. I am happy to provide additional information, such as the Proxifier version, Apex Legends version, EA App version, Windows version, logs, or diagnostic information if needed. Thank you for your help.[Javelin Anti-Cheat] GameService.dll crashes with 0xC0000005
I am experiencing a reproducible problem when launching Apex Legends. The game stops at the “Starting Javelin Anti-Cheat” stage and sometimes the Javelin window simply disappears without showing an error message. Windows Event Viewer shows that EA Javelin Anti-Cheat itself is crashing during startup. The important details are: EAAntiCheat.GameService.dll: 3.10.1.0 Exception code: 0xC0000005 (Access Violation) Faulting module: EAAntiCheat.GameService.dll Faulting offsets observed: 0x378CE4B — reproduced in two separate launch attempts 0x388791C — reproduced in another launch attempt Windows Error Reporting identifies the application as EA Javelin Anticheat. After GameService crashes, EAAntiCheat.GameServiceLauncher.exe also crashes with 0xC0000005. The EA Anti-Cheat service subsequently fails to start: Event ID 7009 — service connection timeout after 90 seconds Event ID 7000 — EAAntiCheatService failed to start with error 1053 One particularly important observation is that the latest crash occurred during the Anti-Cheat startup stage, before the game could launch. The WER report for this crash shows that the loaded modules were primarily the EA Anti-Cheat DLL and standard Windows system DLLs; Steam Overlay was not loaded in this crash. I have already performed hardware stability testing. OCCT CPU, Memory, and CPU+RAM tests completed without errors. The EA Anti-Cheat service configuration has also been checked and its executable path, startup type, and LocalSystem account are normal. I also tested with Steam Overlay disabled, but the Anti-Cheat crash still occurred. This issue started after a recent EA Javelin Anti-Cheat update. Because the crash consistently occurs inside EAAntiCheat.GameService.dll with 0xC0000005, I would appreciate it if the development team could investigate whether there is a compatibility or initialization issue with the current Javelin Anti-Cheat version. I can provide the Windows Error Reporting logs and Packer crash dumps if needed. Thank you.
Apex PC won't launch: Javelin false positive, Driver Verifier is OFF
Platform: PC (Windows 10 22H2, build 19045.5737, Steam version) Region: China GPU: RTX 3060 Ti, driver 616.92 WHQL (clean install) Error: "Security Violation – cannot run with Driver Verifier enabled" Session ID: gH0yAHyz5rDx2dju5M3KGIB3Eqa50/hUH1pUulFfpbm0nYI3 Apex Legends will not launch at all. The Javelin popup appears immediately when I start the game. This began with the Javelin migration (September 29). The same PC, same drivers and same OS ran Apex normally with Easy Anti-Cheat for years. Why I am confident this is a FALSE POSITIVE: Driver Verifier is NOT enabled on this system. I verified this four independent ways, including after a full shutdown and reboot: 1. verifier /querysettings -> reports Driver Verifier is not enabled 2. verifier /reset -> completes, no verification settings 3. bcdedit /enum {current} -> no /verifier entries present 4. Registry check under HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management -> VerifyDriverLevel / VerifyDrivers not present Already ruled out on my side: - No third-party antivirus or security software - No kernel-level drivers from EA's known-incompatible list - All overlays disabled (no RTSS, no OSD tools, no Discord/Steam overlay) - Clean boot (msconfig) -> same error - Verified game files, reinstalled Apex, reinstalled EA app -> same error - CPU at stock, no overclocking - Windows updated to the last available build for this OS My account is NOT banned or suspended. The game simply will not launch. Other players report the same error on these forums. I cannot open an EA Help case because every topic returns "This issue isn't supported by advisors". Could this please be forwarded to the Javelin anticheat team together with the session ID above? Thank you.Apex won't pass loading screen
After the latest update, the game gets stuck on the title screen, displaying the loading circle indefinitely, and won't go any further. There are no error messages or error codes; it just stays stuck there. I've already installed all available Windows updates (including optional ones) and reinstalled the game afterward, but the issue still persists. The game is installed through Steam, and this issue has been occurring ever since the migration from EAA to EA Javelin.Apex PC won't launch: Javelin false positive, Driver Verifier is OFF
Platform: PC (Windows 10 22H2, build 19045.5737, Steam version) Region: China GPU: RTX 3060 Ti, driver 616.92 WHQL (clean install) Error: "Security Violation – cannot run with Driver Verifier enabled" Session ID: gH0yAHyz5rDx2dju5M3KGIB3Eqa50/hUH1pUulFfpbm0nYI3 Apex Legends will not launch at all. The Javelin popup appears immediately when I start the game. This began with the Javelin migration (September 29). The same PC, same drivers and same OS ran Apex normally with Easy Anti-Cheat for years. Why I am confident this is a FALSE POSITIVE: Driver Verifier is NOT enabled on this system. I verified this four independent ways, including after a full shutdown and reboot: 1. verifier /querysettings -> reports Driver Verifier is not enabled 2. verifier /reset -> completes, no verification settings 3. bcdedit /enum {current} -> no /verifier entries present 4. Registry check under HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management -> VerifyDriverLevel / VerifyDrivers not present Already ruled out on my side: - No third-party antivirus or security software - No kernel-level drivers from EA's known-incompatible list - All overlays disabled (no RTSS, no OSD tools, no Discord/Steam overlay) - Clean boot (msconfig) -> same error - Verified game files, reinstalled Apex, reinstalled EA app -> same error - CPU at stock, no overclocking - Windows updated to the last available build for this OS My account is NOT banned or suspended. The game simply will not launch. Other players report the same error on these forums. I cannot open an EA Help case because every topic returns "This issue isn't supported by advisors". Could this please be forwarded to the Javelin anticheat team together with the session ID above? Thank you.Stretch res not working
Hello I’m here to ask about stretch resolutions. I was resetting my apex when suddenly once I opened it I got black bars even though I have the correct launch options to prevent them. It’s confusing me on why these launch options aren’t working and I’m getting black bars. I don’t get black bars when running 1440x1080 but when I try 1024x1152 it gives me black bars. Beforehand it worked perfectly fine I don’t know what happened I need help
Security Violation error: Aster Ibik blocked by Javelin Anticheat
Hello EA Support Team and Community, After the recent EA Javelin Anticheat update, I am completely unable to launch Apex Legends on my PC. The game immediately crashes with a "Security Violation" error pop-up: "This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC.: Aster Ibik" Session ID: jCs3VXHnu7rxiYvrvM3KG3dVZvrLNiigKMS4mV6t//rEfDtE ASTER (by IBIK) is a legitimate multiseat software used only to create separate desktop workspaces for multiple monitors/users on a single PC, not a cheat or injection tool. Prior to this update, the game ran fine without conflict. Could the EA Anticheat team please investigate this conflict and consider whitelisting legitimate multiseat drivers in upcoming patches? Thank you for your assistance.JAVELIN ISSUE APEX LAUNCH / CORRUPTED FILES STEAM
My partner has been having issues with apex since the new anti cheat launch, the javelin screen will appear and try to load to then completely disappear and back to desktop with no error message or screen. we’ve tried everything; launching as administrator, disabling memory integrity, disabling every proxy to making sure no VPN’s are connected.. we also tried verifying steam files, which always point out to “3 corrupted files”, we even tried uninstalling through revo and installing it again but the same issue pops up every single time. We also redownload the anticheat with no help at all What else can we do? thank you
Apex Legends – EA Javelin authentication failure after Sept. 29 migration
Since the September 29 transition from Easy Anti-Cheat to EA Javelin, Apex Legends will not launch through Steam. I receive: "Apex anticheat is not running or failed authentication" SID: 2:1018717:11597049:98f24da1-5f0f-48ba-9b60-6819307f3ef3 Steam file verification completed successfully and I have restarted the PC. The EA Javelin installer at C:\Program Files\EA\AC\EAAntiCheat.Installer.exe does not list Apex Legends among the installed/protected games. The Apex installation does contain the following Javelin files: EAAntiCheat.Installer.exe EAAntiCheat.GameServiceLauncher.exe EAAntiCheat.GameServiceLauncher.dll EAJavelinInstaller_installscript.vdf EAAntiCheat.cfg I also manually executed the exact command specified in Apex's Steam install script: EAAntiCheat.Installer.exe --noui --install --read-cfg The command completed without displaying an error, but the Javelin driver was not installed. C:\Windows\System32\drivers\EAAntiCheat.sys is absent. pnputil /enum-drivers | findstr /i "eaanticheat" returns no results. The EAAntiCheatService service exists, but attempting to start it results in Windows Event Viewer Event ID 7023 with Error 87: "The parameter is incorrect." The service binary is: C:\Program Files\EA\AC\eaanticheat.gameservice.exe My system is Windows 10 Pro 21H1, OS build 19043.1165. Can you confirm whether this is a known Apex/Javelin migration or registration issue and whether there is a current fix or corrected installer for Steam Apex? I would appreciate any guidance specific to this issue rather than a Windows reinstall or unnecessary OS changes.