Nature’s calling event and patch update
Was there another patch date because if there was it broke the nature’s calling event to where I can’t claim my rewards that I have worked hard to get I need help from somebody. I have restarted my console. I keep checking the Internet connection and it says that I’m connected to the PlayStation network, but I still can’t claim my rewards. It’s very frustrating to work so hard on this event and you can’t even claim your rewards I don’t know if I’m doing something wrong but the Sims four is my escape from terminal cancer and I just wanna claim my rewards. Can somebody please help me? I don’t care if it’s from the EA team or who but I need help pleaseBackground Services crashed error
Today i tried opening the ea app several times, but it ALWAYS showed me the same Background Services crashed error, i tried everything from the most common switchng the service mode from manual to automatic, to disinstalling and reinstalling and even tried installing the app on another user on my pc (Chatgpt asked me to), at this point i dont know what to do, i've tried so many things that chatgpt is telling me to try and repair WINDOWS ITSELF or formatting the pc. Please tell me other ways i could try to solve this [EA_Garrus - Moved from EA app IT to EA app EN. Please post in the appropriate language boards]
Sims 4 wont launch after update
I have had the same issues playing Sims 4 as other players ie cant drag trash to sink or bin, sims returning from school and work early if i travel from home lot or back to home lot, issues with queue and speed etc. After a few days of playing with the issues the game will no longer load. I use the ea app, i press play it says it is launching and does the normal launch process however the game does not launch and the play button goes back to blue and the last played will change to when i tried to launch. I have tried clearing cache, removing mods and cc, repairing sims with mods in folder, repairing without mods in folder, deleting ea app and redownloading it etc. I contacted ea but they have not gave any options that worked. On reddit i found other people experiencing the same issue and do not have a fix either so i know the issue is not my laptop. Does anyone know how to fix this?game launch trouble
I think I recently updated my Windows, and it seems to have affected my game. At first, I kept getting an error code, and during gameplay, it would either crash or shut down the entire laptop. I tried restarting Windows, clearing the cache, and everything I could think of! Now, the Sims game won't launch at all. Every time I try to open it, it says the game is already running, but I can't see or find it anywhere. I noticed something called Game Bar on Windows, and the Sims game appears there, but whenever I click on it, it just redirects me to the EA app. I’ve looked up solutions and tried turning on the component mode for Game Mode, but I still can’t figure out what I’m doing wrong. I really need help with this game!Can't see, download, or save from gallery
Hello, It's been about 2 months now that I have not been able to see anything in the gallery (I cannot download or save things to my library either). I have tried EVERYTHING to get the gallery available to me: from the basics of making sure everything is public, updated, removing mods, and deleting cache folders, to completely deleting/uninstalling everything (including the EA app) and redownloading it all again. I can see the regular sims gallery builds, but not public/published builds. It is not the issue where the red X appears either, I can see everything put the preview of the build and when I attempt to place on world or save to my gallery, it says it failed to connect.game will not start at all
as the title says, my game won’t start. i have deleted and reinstalled twice, with no solution. my game is on an external HDD which posed no issues until recently. i do typically play with mods, though i took my mods folder out and didn’t put it back in after the reinstall, and it still won’t start. i play on steam, and so when i press play, it just gets stuck on “playing”, and when i tell it to stop, it gets stuck on “stopping”.Support not helping at all!!!!!
I have now tried for months to get a code so that my daughter can play Sims 4 on her EA account. The trouble is that she is under 14, so EA store just shows the "you have to get a code from your parent/guardian" message, and a link titled "Need help getting a code" the target of the link is a page describing how to redeem a code, not how to get one. I have reached out to support, but all I get are instructions to go check the forum, case closed! Here the solution I find is to contact support, that then sends me back to the forum, to find the solution that instructs me to contact support, that sends me back to the forum, cased closed, where I ... et infinitum.
Online Connection Required
I'm trying to claim my items from Nature Event that is currently going on and I keep getting an error message stating Online Connection Required and underneath it says, "please go online and save your Event status to receive the awards' Well I really hate to say this, I've been online all the time when playing this game. So what gives? Below is before I go into the game to play: This is in the game:
