Apex performance issues and the consequences thereof.

Can someone please answer (without using copy and paste from a script) the following:

Why do I have to reboot my console whilst on mixtape as soon as the mode changes? 

For several seasons I have had much difficulty being able to play your game. Everytime the mixtape mode changes to the next gaming mode, such as TDM to Control, as soon as switching to the game start “ players joining” screen, the game completely crashes. It takes 30 seconds to force quit the app, and 98% of the time I get code:cloud and then an abandonment penalty. Currently, I’m getting nothing but 20 minute penalties. 
My rig is solid. 2 month old Nintendo Switch OLED. 
internet is gigabit fibre optics just performance tested ( for the 18th time now) by the ISP. Ethernet connection to console as well as wifi 6  

app purged and freshly reinstalled after the last patch. 

all troubleshooting steps done on my end. This is not MY problem. Everything points to you guys. 

To avoid this, I usually have to reboot the console between modes. This however is only successful 80% of the time. 

I am completely serious that this issue has been happening even well before you switched to AWS servers. I have made several posts regarding this.  My posts have been ignored even when others have shared the same concern. 

I really would like an answer to this question. Failing that can we please just do away with the abandonment penalties?  Not fair to be punished when I didn’t cause the problem.