Unable to save to gallery
Each time I try to save my lot to my gallery it says it has timed out and to check internet connection or try again later. no matter how many times I try I still can't get it to save and I'm connected to the internet so I'm not seeing what is preventing it or what else I can do. This has been an issue for months for me.
Items visible in CAS don't work
Hi I have been playing the Sims 4 since 2014 and have a lot of packs. I haven't opened my game in like 3 months, and now I was ready to play again. I made a family using the items in CAS, matching the packs I have installed, but when trying to save the household or place it, the game tells me, that I have used items, that isn't installed. I have narrowed it down to, that it is Growing Together, Horse Ranch, For Rent and High School Years, that doesn't work. I have tried everything google suggest, clearing cache, deleting the packages, clearing "thumbfiles", repairing the game, the "vanilla-method", starting a new save. I play with some CC and have previously used the invisible crib mod, but have deleted the mods and almost all of the CC. Removing the CC from the folder or playing without allowing mods, doesn't work either. I can place the family, but the game crashes, if I try to load the household or use the family. My sister has the same packs and same PC as me, she has deleted all mods, but it doesn't work for her either. When doing the vanilla-method EA-app told me something needed to be repaired... I did that, but it didn't work either. I am out of ideas... How do I fix it?
[MAC] Endless loading after using Manage Household (Fullscreen Mode)
Device: Macbook Air, Apple M4 | 24 GB of Memory. Old Saves: Had mods, yes... this started with those saves. I tested mods, removed them, tried to create sims and play... got stuck. I created one household with 7 sims successfully in that one (with the mods active)! I created a new household after, where I could not get the singular sim to even move in without it getting stuck on load. Mods: Have been sorted with 50/50 method, cleaned, removed entirely (although, not the source of the issue). There are NO script mods, only CC. I have taken out that mod folder and allowed the game to produce new, empty ones with no better luck. Reset Game: Yes. This was done twice (currently on my second attempt) and mods have NOT been added back into the game. I have also uninstalled + reinstalled the game once... and repaired the game VARIOUS times. Also attempted to use dx9, didn't help either. Memory Leak: No. Nothing on activity monitor, no warning popups. There is also ample space in my system storage. The Repeat Issue: When going into manage world, I can edit, move, and create households as normal, even upload them to gallery. But, when trying to go into or return to live mode, the game gets stuck on an infinite loading screen. I reset the game, tested a fresh save, got into live mode with one sim. Could successfully add a few more sims in manage world. Game proceeded to get stuck on loading loop when trying to play with household. Force quit, get single sim in the first household moved into a lot. Go into manage world, create a new household. 50/50 chance I would either get stuck after making the first sim OR have a repeat of no. 1 occur. This issue also happened when trying to add more sims to the first household, so no it was not exclusive to one lot or save. TLDR: .... I can't use the manage worlds at all. My whole point of using sims is to have a few households of characters. I keep getting stuck in the loading screen when trying to play from the MW menu after I make a new sim (or household, after the first one has been made). This is not because of any mods, issues with the laptop, or because I have not reset/repaired the game. I would really appreciate help with fixing the game to be any sort of playable. I had even tested my old saves in the first reset and it didn't change anything.
[CL] [ECO] Apartment Lots become generic lot/Broken Thumbnail/Red X
Hello, I have been experiencing a recurring save corruption issue since one of the patches released around March–April 2026. I have played The Sims 4 for more than 10 years, own all expansion packs, and play on a high-end PC. I have already tested many common troubleshooting methods, including: -Removing mods -Deleting cache files -Disabling Neighborhood Stories -Disabling N.A.P. voting and Eco Lifestyle gameplay effects -Restoring older save backups Unfortunately, none of these methods permanently resolve the issue. Main Symptoms: The issue usually begins with visual or lot-related corruption: -Some San Myshuno apartments suddenly display white placeholder blocks and may appear as "General" lot type. -Evergreen Harbor apartments may show incorrect thumbnails, including: -Red X icons on gray backgrounds -Thumbnails copied from completely unrelated lots that were recently visited or edited -Nearby lots may suddenly lose their proper preview images and appear blank or reset to default visuals. These symptoms often appear before more severe problems occur. What Happens Next: If I continue playing after the above symptoms appear, the save often progresses into more serious problems such as: -Endless loading screens -Blank neighboring lots -Incorrect lot data -Increasing instability during travel At this stage the save usually becomes unusable. Additional Observation: Even if I quit the game without saving after noticing the corruption, the most recent save file may still load with these symptoms already present. Because of this, I often have to restore the second or third most recent backup save to recover a stable state. Most Reliable Triggers: The issue appears most frequently when: -Entering and editing multiple lots consecutively from Manage Worlds without entering Live Mode. Usually after editing 2–4 lots. This is especially noticeable in newer worlds added by recent expansion packs. The issue can occur whether I: Build from scratch. Replace lots from the Gallery. Change lot types. Make only minor edits (such as bedroom count). -Traveling between multiple community lots during a play session. After visiting approximately 5–6 lots, the game may freeze for several seconds. The freeze does not always generate a Last Exception report. -Occasionally after heavy inventory interactions. Examples include dragging items repeatedly, using Copypasto on plants or potions, or performing large inventory updates. This trigger is inconsistent and may not always reproduce the issue. Important Notes -The affected apartments themselves are not Rental Residential lots. -I rarely use For Rent gameplay in this save. -The problem did not occur in my game before the March–April 2026 patch period. -Prior to that period, I regularly edited many lots in a single session without any issues. -The issue can often be reproduced without entering Live Mode at all. Simply editing several lots consecutively from Manage Worlds appears sufficient to trigger the corruption. I am reporting this because the problem appears related to lot data, apartment data, or world-level data becoming corrupted over time, and I have been able to reproduce similar symptoms repeatedly across multiple play sessions. Thank you for investigating. Edit By crinrict: Added Tag to Title, Adjusted TitleLoading screen stuck after CAS – MacBook Air M4
I am experiencing a bug where the game gets permanently stuck on the loading screen every time I try to play a household after creating it in CAS. Platform: MacBook Air M4 (2025), macOS (latest) Game version: Latest (downloaded via EA App) Mods/CC: None Expansion packs: Seasons and city living Steps to reproduce: 1. Launch The Sims 4 via the EA App 2. Start a new game or load an existing save 3. Create a new household in CAS 4. Click the checkmark to finish and place the household in a world 5. The loading screen appears and never progresses — the game is permanently stuck
[GALLERY] 'Timed Out'/Server error when saving lots (After Patch 1.124.63)
What is happening: Following update 1.124.63.1020 that said this issue was fixed, I went through some of my lots to back them up to my library. I could upload about 50% of them. Some still give the "timed out" error. Edit By crinrict: Adjusted Title