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florenceswife's avatar
florenceswife
Rising Newcomer
19 hours ago

Live Mode won’t load

since the 22.September Update, my main save file won’t let me play in Live Mode anymore.

other / new save files work completely normal. but the main save file i’ve played the last 2 years on, gets stuck on the infinite loading screen. Build mode works, CAS works it’s just the live mode that won’t load. It’s not depending on a lot because any household i try to play with won’t load, no matter which world.
I’ve already tried repairing the game twice, deactivating my mods. I tried putting the save files into a new folder, deleted the cache folder. tried loading older save files from before the update (recovered ones) Basically everything that’s suggested online. 
I’ve tried for hours now, is there any other way to use my save file again? any help would be appreciated :(

cc or mods removed
freezing
lag
live mode
loading times

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    13 hours ago

    florenceswife​  Please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see.  Try again to load this save, and if and when it doesn't work, look for a new LE.  If you find one, open it (Notepad is fine), copy its text, and paste it into a reply here.

    Please test with your Mods folder completely removed, not just with the mods disabled.  You don't need to save your progress.

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