Stealth 500 headset connection issues in online gameplay on Xbox
I have a stealth 500 Xbox headset (that connects via usb Bluetooth to the console) and an Xbox series X. My headset works fine for other games, but NHL 26 (and 25) both recognize the headset as a controller connected to the lead profile. When I try to access online gameplay, such as in HUT, Online versus, or in queue for World of Chel in my club, I receive a message stating "lead profile required". And I either can't access the menu to search for a game, or the game registers no input from my controller. In NHL 25, I used to be able to workaround the issue by power cycling my game, my console and headset. At the very least, I used to be able to get into the game and then turn on my headset to force NHL to recognize my controller as the lead profile. This year, no amount of power cycling has worked. If I turn on my headset, even in the middle of a game in progress, NHL switches my controller to "2nd controller" and my headset is recognized as the lead profile. Turning my headset off doesn't fix the issue and I'm forced to idle until I am kicked from the game. Since I typically only play NHL in world of chel, with my brothers in an Xbox party, this is a major inconvenience. Does anyone have any similar experiences or suggestions?The game is broken
THIS GAME IS BY FAR THE WORST HOCKEY GAME I HAVE EVER PLAYED IN MY 25 years of loving this game and you just condone to the same BS with terrible goalies glitch goals how about you actually watch peoples game play and see how people are playing your game you have thousands of people that pay 90 to 70 dollars for the same game but wait it’s way worse….do better how about you have some of your staff actually watch a hockey gameCan't play the game after 15 hours in
Bought the $100 version to get the 7 day early access. Have been playing all week and randomly just started getting a bunch of errors preventing me from playing. Error - There was an error downloading assets. Please try again later Failed to refresh World of Chel game modes Etc. Can't imagine paying an extra $30 for 7 days early access and only getting half of those days. Begging for a fix.How do I get help with logging into my account?
Hey NHL fans, Need some help with logging into your account for NHL 26? Read on for some info and tips that may help. What if I forgot the email address on my account? If you don’t remember which email you used on your account, there are some other ways you can try finding out which one it’s registered to. What if I don’t have access to the email address on my account? Your email provider should have some ways for you to get logged back into your email account. Check to see if they offer a way for you to reset your password or answer some security questions. They may also have other ways to verify your identity and recover access. Try looking for these options on the login page for your email provider, or at their support website. Why am I being asked to enter a verification code when I log in? This means that you have two-factor authentication (2FA) set up on your account. Click here for more info on how 2FA works and where to look for your verification code. What if I get an error when I try to log in? Login errors can point to a few different situations. Check out the sections below for tips that can help with some common login errors. “Your email address could be invalid or you may have recently updated it.” You might have entered the wrong email address, or your email might not be linked to an EA Account. To help keep your account secure, we limit how often you can update your email address. You can only update the email address on your account once every 30 days. Learn more about updating your account information. “Your login credentials have expired.” Try resetting your EA Account password. This will usually help in most cases. If that doesn’t help, wait at least 90 minutes and try again. You might have tried resetting your password too many times, too fast. “You aren’t connected to the internet. Check your internet connection.” Check out some connectivity troubleshooting steps. What if I forgot my password? First, try resetting your account password. If you’re trying to reset the password for an underage account, make sure to enter the underage EA ID, not the parent or guardian email. Check your email for a link to set a new account password, and follow the instructions. I think I’ve been hacked Check out the EA Help website so the EA Help team can make sure your account is secure. What if I still can’t log in after trying everything? If you’ve tried all of the steps above and you still can’t log in, please reach out to the EA Help team so they can take a look at your account.New email
Whenever I open up nhl it’s asks me to sign in and it pops up with a email to verify my ea account the problem is that email doesn’t exist anymore and I have since then made a new ea account but it won’t let me change the email in my game for it to send a code toSolved85Views1like1Comment