Game Crashing With Unknown Error 0:85009S
Hi everyone, A couple of days ago I decided to do a clean install of Windows 11 and installed all the necessary drivers. When I install and play Battlefield 6, after about 5 minutes the game kicks me out of the session with the error code “Unknown Error 0:85009S.” This is getting really frustrating because I’ve tried pretty much every suggestion I’ve found from other users, and nothing has worked so far. Here’s a list of what I’ve already tried: Clean install of Windows 11 Clean install of Windows 10 Clean install of Windows 11 LTSC Restarting my internet router Using my phone’s internet connection Clean boot via MSCONFIG Reinstalling Javelin Running both BF6 and Javelin as administrator Flushing DNS Changing DNS servers Disconnecting peripherals Allowing BF6 and Javelin through the firewall Opening ports on my router I’d really appreciate any help. I used to play without any issues, but since around Saturday, the 28th I haven’t been able to stay in-game for more than 5 minutes before getting kicked (cm edit - updated title for vis)6.6KViews13likes149CommentsConnection Failed 0:66003S:4688822970:0B + Unable to Submit Support Ticket
Hello, I’m getting a connection error when trying to launch the game. The message says: "Connection Failed – Unable to connect to the EA servers. Please check your Internet connection, make sure the Platform Client is online and try again." Error code: 0:66003S:4688822970:0B My internet connection is working properly. Other online services and games connect without any issues. I have already tried: Restarting the game Restarting the PC/console Restarting the router Checking that the EA App is online The issue still persists. Additionally, I’m unable to create a support ticket on the EA Help website. After I fill out the form and press Submit, the ticket does not appear in my case history. It looks like the submission is not being registered. Could you please advise: What this specific error code means How to resolve the connection issue Why support tickets are not being created in my account Thank you.5.4KViews5likes27Commentshacked ea account
i have tried using the ticket system several times because i can still log in via xbox link but all other info is changed and it has been flagged by account takeover it is worth a lot and i spent a lot of money on it please respond to this via my mailto:[edit: email address removed]29Views0likes4CommentsHelp me unlink my Xbox account from my EA account sonner.
EA support or employees why do we have to wait 5 months or 6 to unlink accounts? Im just wondering if you can please unlink my Xbox account off my new EA account. Its making my Apex Legends account on Xbox not work. Please, if you can, help me quick. Thanks, AjarChannel5038.PS 5 ultimate team slow, disconnecting and freezing on menus for three weeks
I have a very good internet connection that I can stream, play and do all other games except the ones that sonehow involves EA servers. It has been 3 weeks since I was able to play 2 games in a row in any mode online in EA FC 26. I have tried all suggested “fixes” from support and even tested the game in different ISP as some will cone and say it is ISP issue. No changes. screen gets frozen every 50-80 seconds and connecting to servers for UT is impossible. please be honest and let us know if there is a fix coming or we should just give up and play 1 game every 3 hours! P.s. I have tried ps4 version and ps5 version. Deleted the squad from app and come back. Remoced cache from ps5 on safe mode. Delete the profile and even delete the game and reinstalled it.50Views1like1CommentApex Legends Possible Corrupt files – Game Unplayable
Description: I’ve been facing a persistent and increasingly severe issue with Apex Legends for over a year now, and despite multiple attempts, I have not received any effective solution from EA support. The problem has progressively worsened to the point where the game is now completely unplayable. Every time I launch the game, I encounter a recurring error (shown in the screenshot) that prevents normal gameplay. In earlier stages, the issue caused instability and intermittent problems in the lobby and matches, but now it consistently blocks me from playing altogether. I have over 1500+ hours invested in Apex Legends, and this issue has effectively locked me out of a game I’ve spent significant time and money on. Key points: Issue has persisted for over a year Gradually worsened over time Now completely prevents gameplay Happens consistently on launch / in lobby No permanent fix provided by EA support so far What I’ve tried: Reinstalling the game multiple times Updating drivers and Windows Formatting and resetting the PC Verifying game files Changing settings and configurations Checking forums and applying suggested fixes None of the above have resolved the issue. At this point, I’m requesting a proper investigation and permanent fix. This is not a minor bug—it completely prevents access to the game. I would really appreciate a direct response or escalation from the technical team.Middle East server issues
Middle East server is shutting down?? ,, from 3 days me and my friends,, and our Middle East community we playing in another server,, I hope this message reaches the responsible people for this issue,, we tried everything but still putting us in different servers,, thanks1.7KViews18likes60CommentsBring back human support
Hi EA, I’m reaching out after multiple failed attempts to resolve this through your support system & and even your twitter account, but to no success. I was targeted by hackers and ended up that my account was confirmed as compromised, and EA helped me recover it. During that time, a third party - the ones whom stole my account, had full control and used my account to carry out unauthorized and prohibited activity - Cheating, for what i was told & bad behaviour. This activity did not originate from me, and it should be clearly visible in your data that the account was accessed from a different location and device than my normal usage. My in-game name is even "FriendlySoloQBot", as i am a pathfinder main. I have more than 2000+ hours in Apex legends and always end up coming back after havent touched it for a while, as it will still be my favourite fps game, and i have even spend several thousands euro's on cosmetics and what not. But despite this, my appeals have only received what appear to be automated responses that do not address these facts - which seems highly that it's an ai loop response. I need a human to understand the facts of this case and how severe it is for such a big fan as i am. I am one of your most loyal players and it seems i'm being treated as a spam message, and not taken seriously, sucks. all that time and money spend on a game that i lose so easily to some loser whom can't win without ruining it for other people. It is very frustrating that confirmed unauthorized access is not being properly considered. I am asking for this case to be escalated and reviewed manually with attention to login/IP history or in general, just taken seriously. Thank you.Solved108Views0likes4CommentsWindows not supported
I have downloaded the game, tried to open it many time never played it, didnt get a chance playing it since seeing this technical error, Ive tried repairing the game and tried to solve with EAAnticheat.exe but, it never found files which is wierd or I might be misunderstanding. Ps; I got Windows 10Where is the option to contact live chat support? Does it even still exists?
A few days ago I tried to login into my old account to unlink steam. The problem is ea doesn't send me 2fa verification code. I contacted support and they sent me this link and said to reach live chat support (Screenshot 1) There is no option to contact live chat there. After that they just closed my case. So I opened a new one where I spesifically stated that I need to contact with live chat support. After waiting for another 2 days thay send me this (Screenshot 2) Link is different now but it literally goes to the same page. The case status is now "whaiting on player". Like what do you want from me? THERE IS NO OPTION to contact live chat. I wrote it in my case. What exactly does your support team not understand? At this point I am not even sure that these cases are beign reviewed by real people. And the fact that I have to wait 2 days for each of these responses... I have all required information to login into my account. This problem isn't coming from my side. Can you provide me an actual support on this matter?Solved117KViews8likes72Comments