Can’t login since yesterdays fiasco
I was playing gauntlet yesterday at this time and the end of the game was not recorded with a “connecting to ultimate team is not possible at them moment. You will be returned to the main menu”. I haven’t been able to login on this account to FUT since and get the same message when I try.2FA, Season Pass and companion apps.
I have a bug I seen elsewhere... Activating 2FA, locks me out of the season pass, can't connect or earn rewards to it, no matter what I do. Deactivating 2FA, will give me a pop-up forcing me to activate 2FA althought it suggests that it is not mandatory. So only thing I can do is, don't use season pass or don't use companion app/web or activate and deactivate 2FA every other day or so... Is there a more permanent fix or an ETA?BF6 - battlefield 6 warning your save files are corrupt
I'm going to be very honest here because at this point I'm completely out of patience. EA support on this issue has been extremely frustrating, and I want to clearly explain why this is not a single-PC error or user error problem. I have 3 gaming desktops and 1 gaming laptop in my household. I travel frequently for work and I use my laptop to play games during my downtime. The first issue I encountered was when I first purchased Battlefield 6. Upon installing the game onto my gaming laptop I immediately ran into a driver compatibility issue between the integrated and dedicated GPU's on the laptop. I tried for a while to find a working fix and nothing worked, It was annoying but fine. I moved on and accepted that one. I then installed Battlefield 6 on my primary desktop and immediately hit a secure boot issue, I found a resolution, and the game worked perfectly for months. Installed the game on every desktop in my house no issues for months. Then the real problem started, One desktop randomly started showing the Battlefield 6 Error message "Warning: Your save files are corrupt" I tried every solution available online that I could find. Nothing worked. Eventually, I got annoyed and completely removed the game and gave up on that machine. I then switched to my older desktop ( Gaming PC now a guest PC) Again, the game worked fine for about a month or two. Then, out of nowhere the game crashed the entire computer mid-match. After rebooting, the same issue appeared "Warning: Your save files are corrupt" And once again I tried every available fix I could find online. And nothing worked. I did a full uninstall of the game, full removal and reinstall of the EA App, Full removal and reinstall of EA anti cheat, Disabled all overlays, I even tried adjusting the Window Windows exploit protection settings, Tried verifying files and repairing files in Steam, Cleaned shader caches and did clean installs. NOTHING WORKED. Absolutely nothing has fixed this issue at this point, my laptop can't run the game due to GPU driver conflicts that EA doesn't have support for. I also now have two desktops that can't run the game either because of the same error. While I genuinely want to enjoy this game. I have been patient. I accepted some of the issues on my end. I accepted reinstalling and troubleshooting. But when a game becomes completely unplayable across three separate machines with no fix insight, That's beyond frustrating. Is it too much to ask for. 1 A clear explanation of what the cause of this error is 2. Confirmation whether this is tied to cloud save or an anti cheat error or account data error and 3. An actual resolution path not generic reinstall steps. Because right now, Battlefield 6 is ineffectively unplayable in my household and I have run out of patience and things to try.
Mass Effect Andromeda "You are not allowed access to online features"
Yes, another one of these. After spending many hours over multiple days discussing this issue with both EA and Steam support I was finally told to just report my issue here. In short, you have probably heard this one before. When I boot up Mass Effect Andromeda it greets me with the error message "You are not allowed to access the online features of this game". After following the steps outlined in this ( [PC] Mass Effect Online Access Error in Multiplayer Mode | EA Forums - 9200656 ) forum post to no avail I contacted the EA support for the first time. Over the course of a few hours with multiple support agents attempting to help the end result was, that their internal system does not recognize me owning the game in the first place. They instructed me to reach out to Steam support since I had bought the game through them and ask for "the specifics of the purchase" (The automatic translation making it quite difficult to actually follow what exactly they were trying to tell me by the way). So I did just that, with the Steam Support getting back to me after two days stating that on their end all is fine, I own the game and it is registered in their system. Great, back to EA support I was sent. I explained my issue for what felt like the 100th time and eventually the support agent figured out that yes, indeed, their system does not recognize any ownership on my account of a product key regarding Mass Effect Andromeda. After telling me that they would help me if they could, they said they would report it to their internal team and sent me here to report my issue once more, hence this post. I have seen multiple posts about this reaching back many years. Some are marked as resolved, others aren't. Lets see my luckCan't connect to EA servers
Hello, I have been trying to connect to the EA servers for 3 days and once I open the game it gives me the below message - I bought the game on steam. I am a PC user I tried to clear the cache for the EA app and restart the app "didn't work" I tried to restart my router 100 times "didn't work" I tried to use the EAAntiCheat Installer "didn't work" Then, I decided to re-install the game - I redownloaded 57GB !!!! and it didn't work I already post another Discussion and the person who replied on me was not helpful tbh I don't think I have paid for the game and the points to be treated this way! https://forums.ea.com/discussions/fc-26-technical-issues-en/cant-update-the-game/13301337Connection Failed 0:66003S:4688822970:0B + Unable to Submit Support Ticket
Hello, I’m getting a connection error when trying to launch the game. The message says: "Connection Failed – Unable to connect to the EA servers. Please check your Internet connection, make sure the Platform Client is online and try again." Error code: 0:66003S:4688822970:0B My internet connection is working properly. Other online services and games connect without any issues. I have already tried: Restarting the game Restarting the PC/console Restarting the router Checking that the EA App is online The issue still persists. Additionally, I’m unable to create a support ticket on the EA Help website. After I fill out the form and press Submit, the ticket does not appear in my case history. It looks like the submission is not being registered. Could you please advise: What this specific error code means How to resolve the connection issue Why support tickets are not being created in my account Thank you.
