[CURRENT ISSUE 64-bit] Base game incompatible with expansion pack error
If you see this error: Please open Documents > Electronic Arts > The Sims 3 and delete Version.tag. You'll need to open the folders manually; the file won't show up in a search. If this doesn't help, please move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, then try to launch the game again.
54001
Hi! So, last night I tried to buy an expansion pack for The Sims 4 but everytime I tried I got an error message #54001 I tried searching for a solution in the answers hq and tried LITERALLY EVERYTHING they said: another card, paypal, removing and readding my payment method, checked my billing details, checked my location, different browsers, from the EA app, from phone, from the game too, and tried to gift it to myself from an other profile but I cannot bc you can't gift DLCs so in my final desperation I tried to contact a live agent thru email. It took a lot of time for them to answer and it seems like they didn't even read my problem bc they wrote down everything I tried before, so it was like speaking to a wall, sorry not sorry. So it would be great to finally find a solution, its really annoying that I literally try to give them my money but I cannot, so please help me! Thank u!🙂
Suite à la mise à jour, mes packs ont disparus
Bonjour, J'ai installé la mise à jour ce matin. Depuis, mes packs apparaissent sur EA, ainsi que sur l'application des sims 4, néanmoins, lorsque je creer une partie, impossible de jouer avec mes packs c'est comme si je ne les avait pas. J'ai déjà vider le cache et fait "réparer" sur l'application EA, rien ne fait. Que dois-je faire ? Est-ce que d'autres personnes sont impactées par ce genre de problème ??
[COLLECTION] Issues with Nails
This thread is for all issues with swatches (coloring, deformed fingers, etc). Please create one post per asset. Information to provide Name of the asset as per S4Studio (this is optional but if you know your way around the tool, it's great help) Pack of the asset Issue occurring Screenshot Index Thumbnail Issues [SD] Nail Thumbnail Incorrect for Masculine Sims Tagging Issues [OPEN] Older Nails Missing Loads of Outfit Category Tags Nails Paint On Shirt [FR] Nail polish color on shirt seam (yfTop_EP15StackedPocketShirt) [LD] Nails paint on T-Shirt (yfTop_EP17ShirtGoth) [PSP] Nail polish colors part of the outfit (yfBody_SP18DressShirt) [GF] [LS] [W] LS nails Paint on GF and W tops [W] yfAcc_ManiGP12Forest paints on several tops Unavailable for Male Sims [LS] Male sims are unable to wear new nails [SSPCK] Nails Missing Masculine Tag [W] Toe-nails: Tag for masculine sims missing (Incl Werewolf Toe-Nails) Chipped Nails/Outfit plaints on nails [GRK] Chipped nails issue with certain tops and fullbody outfits. [LS] Some outfits paint nails (yfAcc_ManiEP16Edge_FrenchTip) [TBK] cfBody_SP20DressTennis distorts nails Misc / Other Issues With Nails [GTW] Mannequins Missing Finger / Toe Nail Categories [GTW] Buying Outfit With Nails Doesn't Appear on Sim [GTW] Nail Polish Clipping in Scientist Outfit [IL] Mermaids Can Wear Nails Despite Not Having Category [SACK] ymTop_SP64CK006ShirtSweater breaks any nails [EBN] ymTop_EP19Unbutton Glitches NailsSituational and NPC outfits generating with random hats
Playing on Mac, this seems to have started with the July 1st 2025 update. Suddenly sims such as hired caterers as well as with situational outfits like wedding outfits and hospital patients are wearing random hats with the regularly generated outfit. I do not have a screenshot of all of the instances but for example, the caterer at my sims wedding was wearing a beanie and the groom was wearing a graduation cap. What I do have a screenshot of is a patient at the hospital during an active work day in the doctor career, she changed into the gown and also a clown hat (which is funny but I know is not intentional). She is also one of my sims so I know it's not part of any of her outfits so that is not a factor. I do have mods installed (better build buy, ui cheats, and mccc), not sure why any of those would be causing this suddenly since it has never been an issue prior to this update but can of course test without them if need be.Load Error Code 800/801
Issue When trying into a lot, you are greeted by load error 800/801. Buildings start to disappear and you also get endless loading. Similar issues Please check out this thread for similar issues if you don't get an error code: [PLEASE READ] Save Game Corruption | EA Forums - 5037272 Solution There have been a few solution suggestions in this post: Save Game Corruption (Disappearing Lots/Error 800 or 801) | EA Forums - 5037272[PC/MAC] Cannot Load Into Lots after Aug 19 Update
After the 19 August 2025 patch, my game is literally unplayable. I am able to load as far as the main menu, and I can choose a save to load, but I cannot load any lots. When attempting to load a rental lot, I was getting an error that said something like "the game has reached a break point". When attempting to load any other lots, the game simply crashes and auto-quits. I have removed all mods and I still get the same result. A clean game gives the same result. I am playing on Windows 11, using NVIDIA graphics and DX11 I'm currently in the process of repairing my game and I'm crossing my fingers that this will resolve the issue, but I'm not optimistic. Edit by crinrict Please create your own thread if you are on console. Make sure to describe in details what happens in your game. Map reloads and endless loading have multiple causes. This thread is currently for PC/Mac only. It's unfortunately impossible to help if information is not provided. Everyone just says they have the same issue with no info. The problem with endless loading/map reload and crashing is that there isn't one cause that covers all. The causes range from game stuff to mod issues to mods-removed issues and without further info, Maxis (and we helpers) cannot determine what the cause is or help you get back in the game. This thread is for PC/Mac users that do not use mods or did a proper folder rename (instructions below) and still have issues on their saves. Everyone else, please use this thread to get help figuring out what's causing the issue for you: When Loading Save, Game Returns to Neighborhood Select Screen | EA Forums - 12488560. Also read the compiled list of broken mods: Broken and Updated Sims 4 Mods and CC: 1.117, Aug 19, 2025 Game Update | EA Forums - 12473785Need help with DLC on Mac
I've recently purchased some DLC packs that are showing as Only available on Windows. In the past I previously got help from support on this but having spoken to them today they flat out refuse to help at all with the issue because it was purchased through a third party. Everything is showing in my EA account but are you telling me that I have to purchase it again through the EA app because if it's not money to EA then they won't help?mi aplicacion de ea no abre
intente abrir la aplicacion pero solo me aparece conectandose con EA y luego se cierra de nuevo ya intente abrirla asta con el EAlaucherhelper pero aun asi no abre pero antes de que no me dejare abrir la aplicacion me montro que se tenia que ctualizar pero no me dejo actualizar por lo mismo de que no quiere abrir.Strange behavior of losing a POI
Hi! Mundo19 Spain - (https://cncapp07.alliances.commandandconquer.com/297/index.aspx?langPreferred=es_ES) While reviewing the alliance POIs on a world I'm playing in, I found that two POIs had gone missing. One is fine; I've recovered it, but the second is very strange. The POI report indicates that we've lost it, but if I go to it, it appears surrounded by the influence field of a teammate's base. And if you click on the POI: No alliance has the POI. 8-O If it's within my alliance's sphere of influence, shouldn't it be a POI held by my alliance?
