[PC] Mass Effect Online Access Error in Multiplayer Mode
Commander, you’ve received a new message at your private terminal! When logging into Mass Effect 3 or Mass Effect Andromeda multiplayer. Players may run into one of the following errors: Mass Effect 3 - "An online pass is required to access the online features of the game." Mass Effect Andromeda - "Missing Online Access" Changes to the EA account cause these specific errors. These can include, but are not limited to, the following: EA Play subscription expired - This is the main reason in most cases Account Mergers A separate account downloaded the DLC, and the game does not recognize that your EA account owns the content. If you encounter this error when launching the game or multiplayer mode, first try the following steps to see if they resolve the error(s). Delete EA License Files: Make sure the EA app is closed. Press the Windows key and "R" at the same time. Type or copy and paste "ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER Delete all files within this folder. Clear Windows temp files: Press the Windows key and "R" at the same time Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER" Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it. (If some files or folders can't be deleted, reboot and try again.) If the above steps do not resolve the issue, you will need to contact our Support Team, who will review your EA account and make any necessary changes with you. You can contact our live support at help.ea.com. Choose the following options In the search bar, type in "find missing content." Click the link to the article How to find your missing EA in-game content Scroll to the bottom and click "Contact us." In the chat window, proceed through the missing content questions. List Mass Effect Andromeda or Mass Effect 3 as the game. Type in PC for the platform. Once this information is provided, you should see a chat option that connects you with an advisor. Please describe your issue - Short, sweet, and to the point! For Example, "I downloaded Mass Effect 3 or Mass Effect Andromeda, and when I logged into multiplayer, I was met with an error that said I was missing the 'Online Access." This is preventing me from connecting to multiplayer mode." At this point, you should be connected to an advisor who can assist you with your account and get you back into the game. If sending an email, in the Subject line title it with the game you are logging into: Mass Effect 3 Online Access Error Mass Effect Andromeda Missing Online Access Thanks!
Mass Effect 3 Online Pass Error
No online pass on my game, can't play MP, the dlcs don't seem to be active. Been in chat with support for over 4 hours, speaking to like a dozen diffrent agents. They all seem clueless. Case #242969621 First I started with the steam digital deluxe edition, but clearly when you buy it, the EA server actually gives you the standard edition. Okay, so i've seen four or five threads with the same issue, just contact support and they'll fix it, right? Well actually getting in touch with support seems nigh impossible, the ai chatbot that masquerdes as support won't let you. But eventually I got though. The first support agent lied and said it was steam's fault and I needed to talk to them to 'prove that i'd bought the dlc' (it's a one item bundle, you HAVE to buy the dlc) Anyway, i got in touch with another support agent who passed me off to another one, who got the Online Pass required to actually play MP. GREAT! But not the dlc. The agent then says "reinstall the game and it'll all be fixed k thx bye" and closed the chat on me. I reinstall, and wouldn't you know it, not fixed. I get back in chat with a new agent, then my tab closes itself and I can't reopen it no matter what I do. While i'm 'afk' the new support agent 'fixes' my problem by doing something, which completely removes my permissions and ownership of the game entirely. So I've got from 'has the game but no dlc or online' to 'has the game with online but no dlc' to 'can't even boot the game because EA app is saying that I don't own it' After two more agents and like another hour of this, I eventually get one who just completely removes the steam version from my account at all, presumably writing it off as irrecoverably screwed up by the previous guy, and he gives me the EA version of the game. Great! But no dlc or online. So i'm right back where I started. I eventually get another new agent, who makes me reinstall the game again (for the fourth time total so far) claiming 'you definitely have all of the permissions, you just need to reinstall and it will work' I reinstall. No dice, doesn't work. They say "We've logged this issue and will get back to you, when we find a solution, we'll send you a message in-game." in-game? You're going to send me a message through Mass Effect 3? Somehow I seriously doubt that. Also, why would I even boot the game up unless I know the issue is fixed? It's not like i'm going to be playing it. Also, the solution is simple. You just give me the online pass and the dlcs that come with the version of the game that I originally purchased. One of you literally already did that before another one of you screwed it up and took it back away from me again. Jesus, how is this so complicated? It's been five hours. Just give me what I paid for!
Suggestion - The next Mass Effect should bring back the ME3 Multiplayer formula
Hi everyone, As a long-time fan of the franchise, I wanted to share some feedback regarding the future of the Mass Effect series, specifically concerning the multiplayer component. Even today, the Mass Effect 3 Multiplayer remains incredibly active with a dedicated player base. This is a testament to how solid that gameplay loop was. For the next chapter, I believe BioWare should look back at what made ME3's co-op so successful and replicate it without overcomplicating the formula. Key elements we would love to see: Classic Wave-Based Co-op: 4-player survival on tactical maps. It is a proven loop that works perfectly with Mass Effect combat. Iconic Enemy Factions: One of the strengths of ME3 was facing factions like the Reapers, Cerberus, and Collectors. These enemies were terrifying and required specific tactics. We need enemies with that same fear factor and variety, rather than the more generic feeling of the Kett from Andromeda. Diverse Playable Races: The ability to play as Geth, Quarians, Krogans, and even Volus added endless replayability and allowed us to experience the lore firsthand. Keep it Focused: We do not need an open-world multiplayer or a Battle Royale. We just want a polished, modern version of the intense tactical co-op we fell in love with in 2012. The community is still here, still playing, and still passionate. Bringing back this style of multiplayer would not only honor the fans but also ensure the next game has incredible longevity. I am curious to hear from other players and the CMs: would you like to see a return to the classic ME3 multiplayer style in the next game?
Mass Effect Andromeda "You are not allowed access to online features"
Yes, another one of these. After spending many hours over multiple days discussing this issue with both EA and Steam support I was finally told to just report my issue here. In short, you have probably heard this one before. When I boot up Mass Effect Andromeda it greets me with the error message "You are not allowed to access the online features of this game". After following the steps outlined in this ( [PC] Mass Effect Online Access Error in Multiplayer Mode | EA Forums - 9200656 ) forum post to no avail I contacted the EA support for the first time. Over the course of a few hours with multiple support agents attempting to help the end result was, that their internal system does not recognize me owning the game in the first place. They instructed me to reach out to Steam support since I had bought the game through them and ask for "the specifics of the purchase" (The automatic translation making it quite difficult to actually follow what exactly they were trying to tell me by the way). So I did just that, with the Steam Support getting back to me after two days stating that on their end all is fine, I own the game and it is registered in their system. Great, back to EA support I was sent. I explained my issue for what felt like the 100th time and eventually the support agent figured out that yes, indeed, their system does not recognize any ownership on my account of a product key regarding Mass Effect Andromeda. After telling me that they would help me if they could, they said they would report it to their internal team and sent me here to report my issue once more, hence this post. I have seen multiple posts about this reaching back many years. Some are marked as resolved, others aren't. Lets see my luck
