Account hacked but no EA help
Hi It’s been over a week now since I contacted EA and they said they’d investigate my issue. My son has had his team hacked and they have sold all his players and transfered his coins out the club. Aged 13 he’s gutted as had spent money and worked hard to get what he had. I’ve tried contacting ea through email and X and live chat but nobody is responding to this. As a parent I’m trying to sort this Asap for him. Anyone else had this issue and how long did it take? ThanksGauntlet 3 issue IGNORED, will EA compensate?
Earlier last week when the gauntlet 3 mode started multiple players faced an issue which caused them to be locked out of Ultimate team mode permanently and this issue was NOT resolved by EA. The issue only resolved itself when gauntlet 3 mode ended. The community made many posts about this issue on the forums here: 'Connecting to UT not possible at the moment' | EA Forums - 12869767 These posts were often ignored by EA community staff and had little to no feedback or response. This is the 3rd post I have had to make on this issue and we still have 0 answers despite also sending DM's to EA community staff. The players who were affected by this issue created by gauntlet 3 were unable to log in to ultimate team at all. This meant us affected players missed out on squad battles, UT champs, rivals, gauntlet 3 mode key SBC's for Myles Lewis Skelly and paid EVO's such as the Adama evo which we could not complete in time. This affected players on PS5 Xbox and PC so all platforms were affected yet still no response? For the affected players I am asking for a response from EA as to why this issue was ignored even though there was multiple posts about the issue and if, how and when will they compensate us? Will we be given the Lewis Skelly card or the Benzema card and all the rewards that came with completing those SBC's and challenges? We missed out due to your refusal to acknowledge a known issue not because any of us made a mistake. The EA chat advice was to clear system cache, rebuild database, contact your ISP, change DNS settings. EA chat also claimed to make a note of the issue and provide a response but never did. None of these steps solved the issue as proven when simply using a second EA account on the same console and this second account being able to log in to Ultimate team proved it was an EA account issue only. Can EA guarantee this issue will not happen in the next gauntlet mode when they have failed to acknowledge the issue during this mode? Do we even bother entering the next gauntlet mode knowing it could lock us out of the game until the mode is over again? All we are looking for are some answers, acknowledgment, communication from EA as to their plans to fix this issue and compensate affected players. Once again I ask the multiple players affected by this issue to like and comment on this post just for EA to hopefully see how we were affected by this issue. EA_Vendcera EA_cuervo EA_Hux EA_Edu EA_Bia EA_Aljo @Anyone who wants to provide an answer and resolution?Cant connect to server
"You have lost your online connection. Check your home network. You will not be able to access FC's online features until you can reconnect to EA servers." this message has pop up again after able to access for about a week. wt has happen again EA? Is connecting the servers is now depend on luck or wt? please EA help to fix itCOMPENSATION!!!
Made a hero sbc that said 86+ then later changed the text saying the sbc was a max 86 hero. Ultimate BOO-ster pack said 84x50 but the store pack was actually an 84x5. I will gladly accept 250k (what both are worth combined) instead of an 84x50 and 86+ hero as I understand those rewards might not be possible. BUT I do want that 250k ..
Dual Entitlement not working
Hi, i have recently bought EAFC26 Disc edition for the PS5. I now want to also install the PS4 version of it on my PS5 so i can play Clubs with my friends but i don't have the option to download it. Please support me in this. I have attached the transcript of the conversation i had with the EA chat.TikiTaka + evo gone.
My TikiTaka+ evo which I had planned to put on my Curtis Jones has suddently disappeared. I am gutted as it says on fut.gg that the evo is not supposted to expire for another 22 days. Does fut.gg have their facts wrong and has the evo just expired or is this a glitch? Hope to get it back
