Missing EA Playtesting Reward from Feb 21 – No Resolution
Hello, I’m writing regarding a missing reward from an EA Playtesting survey that I completed on February 21st.I was supposed to receive a game code (F1 25 Iconic Edition), but I never received anything. I have already contacted EA Support multiple times. Each time my account was checked and confirmed to be fine. I was told this was a known issue affecting multiple players and that the case was escalated. However, my cases have now been closed twice without any resolution, and it has been over a month since I completed the survey. At this point, I would really appreciate it if someone from the team could look into this, as I’ve been waiting for quite a long time with no outcome. Thank you in advance.Solved274Views1like13CommentsInvalid HTML error when publishing new stories. Please help.
I am trying to post a story with images on one of my threads, but keep getting an error message come up saying: 'This content is not published. Invalid HTML. Please remove this before posting. Lib- sim.' (no idea what the last bit means). The story is pasted in plain text from a Word doc and have tried uploading each image via the option in the bottom bar (From Computer) instead of copying and pasting but it still won't let me publish the story. There is no HTML content used in the story, it's all from my computer, so am not sure why I keep getting a message about invalid HTML content. I am wondering if it's the length that's causing issues, as when I do shorter posts with one or two images, it works perfectly fine. I notice there doesn't seem to be a spoiler option on the bar for new posts/replies after the main introductory post so I can't get the long post into a spoiler. Has anyone else had the same issue when trying to post stories (can't find related topics in Search)? And if so, have you managed to solve it?SolvedFeedback on Forum Functionality (When it is Non-Functioning)
Catching up with responses as a 13+ years on the forums vet, should not lock me out of replying after 6 replies within an hour (my notifications easily can be over a dozen when I sign in the morning). I would think at this stage verified users should not be locked out for high activity (especially when that is their usual activity). I even am locked out of posting this post, I am waiting for it to allow me to Publish... I also noticed more issues this year compared to past years, that html gets flagged (won't post with html errors despite past/previous posts/edits allowing it), even if implemented with the in forum editor's html/markup (and not a copy paste issue), error or updating tables/lists/posts, it just locks out future edits to the table/list/post. I also see that others have been posting about this issue, so I didn't make a stand alone post about it (just thought I'd include it in this one), but I want to mention that notices/errors are so frequent it really makes the forums not very user friendly. Especially, to those who can have high daily activity.Cannot sign into EA Playtest website
Hello, I was eligible to sign up for an in person play test for Apr 20-23. I was in the middle of signing up, but after I refreshed the playtest page, I was signed out. Everytime i sign in at https://www.ea.com/playtesting it still just says "sign up" so I cannot complete the play test form. Tech support advised me to make a thread for further assistance after their suggestions like clearing cache etc did not work thank you.168Views2likes3CommentsPlaytest site login errors
Been trying to login to the Playtest site at ea.com/playtesting and it comes up with a Runtime Error. Has happened since 8am EST today and still an issue 12 hours later. Not sure if tech support monitors the forums but hopefully the site comes back before my playtest RSVP deadline.146Views4likes4Comments2 evos stuck in my unassigned items
Every time I try to claim these items it doesn’t work it says server error. Is there anyway ea can sort this problem it’s been like it a few weeks now and i can’t open packs or do sbcs it’s stalling my progress in the game. My internet is good and I pay my pass monthly so the game should work but it doesn’t you either need to remove these items because I know ea has the power to remove something that’s in game, I’ve turned the console on and off as well as my internet so I know it’s the ea servers please help me resolve this issue, would be much appreciated76Views0likes0Comments