[Pogo] Helpful Threads and Guides
Hi Pogoians, Below, you'll find a list of helpful threads and guides on the EA Forums. 🙂 We'll update these lists with any new helpful guides as we create and find. If you see a great guide or informative thread on our boards and think it'd be a great addition to this space, let us know by tagging me or EA_Rtas. If you have a question not covered in here, use the search bar to find the answer or open your own thread and start posting. Happy Gaming o/ - EA_Lanna ♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️ How-To Threads [Pogo] How to Contact EA Support - by EA_Lanna [Pogo] How to Report a Problem - EA Forums - Complete Guide - by abbycattx [Pogo] Redeeming EA Gift Cards and Joining Club Pogo - by EA_Illium [Pogo] How to verify and view your Pogo Information on EA - by abbycattx Troubleshooting Guides [Pogo] How to Troubleshoot Pogo Games - by EA_Illium [Pogo] Pogo Graphics Guide - Windows Users - Screen Issues - by abbycattx [Pogo] A Pogo Player's Network Guide - by abbycattx [Pogo] How to Troubleshoot Apple Devices - by abbycattx Avoid Scams! Stay Safe Online [Info] Pogo Emails & Safety - by abbycattx [Info] Reporting Phishing Emails within Pogo Email - by abbycattx [Info] Pogo Customer Service Phone Number - by abbycattx ♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️ Game Information / Tips and Tricks (Psst, we'd love to feature more great guides, tips, and tricks from the community. If you know your stuff and want to share your knowledge, why not create your own guide?) Merge Academy 🌌Complete Guide to Merge Academy - by abbycattx 💎 Merge Academy Generator Guide - by abbycattx 🦨Merge Academy Sewing Machine - by abbycattx Trizzle 🪆Trizzle Freezing Fix Guide - by abbycattx Canasta Canasta Rules Explained: Your Guide to Playing Like a Pro - by abbycattx Garden Blast Garden Blast: No Return Quest Player Guide - by abbycattx Spades: How to Play Spades Online: Step-by-step Guide - by abbycattx ♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️ Stay up to date on Pogo news Click the links below to visit the Pogo game forums: Announcements and NewsFeed Current Issues Pogo Insider BlogEA_Lanna8 hours agoCommunity Manager44Views1like0CommentsPogo Customer Service Phone Number
🛑 There Is NO Pogo Customer Service Telephone Number Pogo discontinued all telephone support several years ago. Any phone number that claims to be Pogo Customer Service, Pogo Support Team or Pogo EA Team is operated by scammers attempting to obtain your information and resources. The Rise of Spoofing Remember when caller ID first came out and you could finally see who was calling? Caller ID names used to be reliable. Not anymore. 📍 Scammers can now alter caller ID names and make the call look like it's from any place - your local area code, a business, even official offices. 📍 They can purchase "burner numbers" - cheap, disposable phone numbers that can be replaced in minutes. If one number gets blocked, they just buy another. 📍 Local area codes don't mean local calls - Scammers can specifically use an area code because you're more likely to trust and answer it. 📍 If you have seen or received a phone number purporting to be Pogo Support - IT IS A SCAM. So, when your phone rings, the number you see might not be the real caller. That's exactly what "spoofing" means. You're not doing anything wrong — technology changed, not you. Scammers are simply taking advantage of it anywhere they can, hoping to trick good people who still trust their phones. How to Get REAL Support for Pogo Pogo Forums: Here you will find other players, Pogo Moderators and Pogo Sconnie willing to assist with various questions. EA Help: Need help with account, billing, refunds and reporting a variety of other issues? Simply log in with your Pogo credentials. EA/Pogo Forums: Here you will find other players and EA Community Managers that will assist with various questions and concerns. ✅ All official Pogo support is FREE and never requires phone calls or payment. Please protect yourself and our community. If you ever see a Pogo phone number posted online, receive an email telling you to “call us,” or visit a website that asks you to call a Pogo number, it is 100% a scam! Legitimate companies do not post random phone numbers on sites that are not their own, email you asking you to call them, or ask you to call numbers from pop‑ups or ads. When in doubt, hang up and go directly to the official website on your own.43Views2likes0CommentsNew: Reporting Phishing Emails within Pogo Email
What's New in Pogo Email Report Message and Block User options! Plus, a new warning at the bottom of each email for us: "Pogo will never ask for you to call or send personal information. Do not call, click links. or send any personal information to Unknown senders" This means: ✅ You can report scammers with one click ✅ You can block them so they can't message you again ✅ Pogo can track and ban scam accounts faster ✅ You can help protect other players and yourself by reporting Don't fall for it. Breathe. Verify ONLY through official channels. Pogo Forums: Here you will find other players, Pogo Moderators and Pogo Sconnie willing to assist with various questions. EA Help: Need help with account, billing, refunds and reporting a variety of other issues? Simply log in with your Pogo credentials. EA/Pogo Forums: Here you will find other players and EA Community Managers that will assist with various questions and concerns. You can also report through EA Help → Report a player 👺 The Scammer's Goal: Make you panic Create urgency (act immediately or else) Scare you with threats Get you on the phone or email though unauthorized outlets (where they can manipulate you) False sense of help ✅ All official Pogo support is FREE and never requires phone calls or payment. Please protect yourself and our community. Together we create Positive Play!7Views1like0CommentsStalling in Spades
There needs to be a rule about stalling in spades, or make it so you cannot stall or have a stiff penalty. Also, can anything be done about about quiters. These two issues create real problems when trying to play spades in pogo.Lil0532 days agoRising Newcomer6Views0likes0Comments- shey0270wm2 days agoNewcomer6Views0likes0Comments
Friendly Reminder: Pogo Emails & Safety
Pogo players are reporting they have received notifications such as: "your account requires verification", "we need to speak with you, before law enforcement is called" or "you will be suspended if you do not contact us" and other fear-inducing strategies. These fraudulent notifications instruct players to call dubious phone numbers or reach out to email addresses that are NOT associated with EA. ⛔Please do not call or reply to these emails. If you are unsure, please always feel free to post here or on Pogo Forums with any concerns. Report players through EA Help > Report a player To report or block a player on Pogo, visit their profile page and click the wheel/gear icon. Additionally, our friend PogoFans also posted a very important reminder: Beware of Fake "Pogo Customer Support" Websites Recently, a few members of our community reached out after encountering a fake “Pogo customer support” website that charged them for assistance. Unfortunately, even after paying, their game issues remained unresolved. These websites are not affiliated with Pogo or Electronic Arts – they are scams designed to steal your money and personal information. The ONLY Official Way to Contact Pogo Pogo’s support is handled exclusively through the official EA Help website. Pogo does not offer phone support. If you need assistance, scroll to the bottom of this EA Help page and click the “Contact Us” button. Pogo never asks for payment to fix your account or games, and they will not contact you unexpectedly. How the Scam Works Scammers often create websites or Facebook pages that impersonate Pogo’s official support. They advertise “premium help” or list a fake phone number. Once contacted, they’ll request payment to “fix” your issue – something EA/Pogo never charges for. Afterwards, victims usually still face the same problem, and scammers may even attempt to charge them again. What To Do If You’ve Been Targeted Take immediate action: Stop communicating with the scam site right away. Secure your account: Change your EA password and/or enable two‑factor authentication. If you made a payment: Contact your bank/credit card company and request a chargeback. Let’s keep our community safe and fun by staying informed and helping each other out. Share this post with all your Pogo friends and on social media, so no one else loses their money or account to one of these fake websites. Pogo_Sconnie and The Team. Pogo Email > Inbox messaging update How to contact EA Help > [POGO] How to Contact EA Support | EA Forums - 12464874 Pogo Forums > Games Forums Home | Index page Pogo EA Forums > Category: Pogo | EA Forums194Views3likes0CommentsThe old Pogo was much better.
Bejeweled Stars - Winter event is impossible to win. I have been stuck on level 3 since it began. There is something wrong with level 3 - YOU CAN NOT WIN - and it makes no sense - so you can not figure out how to win. I am disappointed with Pogo - I started playing in 1999 - left and rejoined. The old version of Pogo - and the choice of badges - was way better than it is today. Too many pop ups also. Pogo used to be the best game site on the net. Not anymore - It is an inferior version of what it used to be. I feel sad.anne2g_5 days agoRising Newcomer15Views0likes0CommentsPhlinx II game is too difficult to win
I have been a member of club pogo here since the 1990's and always enjoyed it. The last year though it is not fun anymore at least the Phlinx game ,it is too difficult to get past a level now. I know I'm getting older now but I am not lame. Thinking of letting this site go as it is not fun any more. Why make it so hard to get through a level? maybe offer easy med or hard levelsohwhataknight17 days agoRising Newcomer15Views0likes0CommentsUpdate Front Page..
Could you please take the November/December games off the front page so that there is room for the January badges...You can't see them at all right now and I - and I'm sure that like me, others like to see them as well, so we can choose the order that we play them in.. Since I have you, this is not important really, but are you aware that a halloween witch has been in the sky when you open Merge Academy for a few years now? I expect that whoever looks after that type of thing has just not noticed.. Thanks for your time, Good2BthePrincesformalyP4lrX8 days agoSeasoned Newcomer14Views0likes0CommentsCome on!
I understand that things change, But, we older members paid membership because of the older games, Bingo Luau to name one. These newer games arent as fun. Please bring more bingo games. Figure out how to bring back some of the older onesjodiyaya9 days agoRising Newcomer12Views0likes0CommentsCard Scrabble Level 4-95 Solution
I found this level a bit annoying and I was required to use some powerups to be able to finish it (which I did shortly after taking this picture). I'm sure someone may find a simpler solution that might require less cards and powerups, but this is my solution.BlueStar198810 days agoRising Rookie16Views1like0Comments►►► CHAT UPDATE (July 2021)
►►► CHAT UPDATE (quoted from Pogo_Spike email sent 07/22/21): From: Pogo_Spike Subject: New on Pogo: Chat Privately with Your Friends "Another highly requested feature has arrived on Pogo! Private Chat is here, giving you the ability to chat one on one with your Pogo friends. Private Chat works across all Pogo games, so you can even converse with friends playing different games. Private Chat joins the existing Game Chat and Table Chat options, and you can switch seamlessly between all three while playing. You’ll be able to catch up on anything you missed, as each session saves the most recent messages. Private Chat is available to everyone with a free Pogo account or Club Pogo subscription, though you can only use it with players you have already friended. For more information on how Private Chat works, as well as helpful tips, be sure to follow the link below and read the Frequently Asked Questions. Check out Private Chat Frequently Asked Questions To try Private Chat for yourself, just follow these steps… 1. Jump into any Pogo game you want. 2. Click or tap the Chat icon in the bottom-right corner of the screen to open Pogo Chat. 3. Click or tap on the “Private Chat” tab at the top of Pogo Chat. 4. Select anyone from the list of friends that appears, or use the search bar to quickly find someone specific. 5. Happy chatting!"456Views2likes0CommentsCHEATING
Pogo's program in "LUCKY CAT BINGO" cheats. You can only get a maximum of one daub per card. With two cards you can't get more then two daubs per number called. Therefore two scores per number called. Yet I saw the other players (house players) get 3 and even 4 scores per number called. Which is why the same avatars continually win. I did enjoy playing "Lucky Cat Bingo", but it's no fun playing when the game is rigged and the house cheats. slyseyeslyseye1 month agoRising Newcomer25Views0likes0CommentsBowling
I've been with Pogo for years and always have enjoyed the Turkey and Elf bowling..........what happened???hammyrlvA1 month agoRising Newcomer13Views1like0Comments- eebc3287195a47f01 month agoSeasoned Newcomer9Views1like0Comments
Reminder Pop ups
I wish there was some way PAYING players could stop these annoying popup reminders that Nestor is ending soon. One time pop up and x'd out should suffice, but not with EA they have to have it pop up at every game and more than one time a game. But then they just money grab and ignore our complaints. Just one more reason NOT to renew a subscription to POGO. This sure isn't anything like the ORIGINAL Pogomablegertie1 month agoNew Novice25Views2likes0CommentsGame Stories & other Annoyances
I have been a POGO member for almost 20 years and over the last couple of years I noticed that one new game specifically has a story that is completely annoying. Viola Card Scramble is so much fun and I love the card game. It’s easy to not play with the story but it’s annoying and the extras during gameplay are way to pricy!! Mahjong Safari is so fun and I absolutely love it however I only play it when I’m working on a badge because of the tiles that pause the game when they match up and OMG if you have to wait for when the row fills up. PLEASE CREATE AN OPTION TO DISABLE STORIES AND OTHER THINGS THAT HOLD UP THE GAME FOR PEOPLE WHO PAY TO PLAY. I absolutely ❤️ POGO and enjoy the badges and playing against real people. Keep up the great work POGO Team!!!BabeAwesome33771 month agoSeasoned Newcomer29Views1like0Comments
Forum Widgets
Important Links
- EA_Lanna4 months ago
Community Manager
- EA_Rtas10 months ago
Community Manager
- EA_Illium3 years ago
EA Staff (Retired)
Featured Places
Pogo
Join the Pogo community to talk about game issues, browser troubleshooting, and updating your Club Pogo subscription.Pogo Game Info Hub
Read the latest announcements and updates about Pogo.Pogo General Discussion
Join the Pogo community forum to chat about your gameplay experience, game updates,and your Club Pogo subscription.Pogo Technical Issues & Bugs
Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.