Forum Discussion

Re: Pogo Slots not loading - Oct 2024

Hello,

This is the second game I can’t finish.  Pogo slots isn’t loading now and can’t finish merge academy due to no sewing machine.  Either you fix game or get rid of it.  It’s a terrible game to play.  Please fix these issues or I will not renew my membership!!!!!

kanknit

25 Replies

  • my pogo slots has been down all day . I also hate the new slots, a waste of time, but they are pretty

  • Please fix pogo slots not loading for 2 days and I have tried everything and nothing works!  Very frustrating and disappointed!

  • JSWWKMdN's avatar
    JSWWKMdN
    Rising Novice
    8 months ago

    I can't get pogo slots to load all month and if it does load I might get to spin 4 or 5 times and then goes to reload

  • Same as above. I can’t get slots to load at all today. Just sits on the pogo screen. I also have an issue with Grants garden getting close to a butterfly fill and crashing and reloading I tried on multiple browsers (and both my phone and iPad) all same issue. 

  • MsGaStorm3's avatar
    MsGaStorm3
    8 months ago

    I’m having the same problem. I play on an iPad Pro. For the past few days when trying to open pogo slots, I eventually get a message that it will not run on mobile devices. I had been able to run it on my iPad, as long as I was not using chrome browser. That in itself is irritating but workable when I feel like messing with it. However, it has been days now and I still cannot load it, so I may not be able to play the monthly challenges. By the way, I’m Club Pogo and I purchase many badges to earn, so I’m wondering if the hassle is worth playing pogo anymore. Pogo, get your games fixed!

  • Can we get SOMEONE with EA to answer? There seems to be no way to get technical help from pogo anymore. Why do we pay for access to games that don’t work?

  • JEglover2Ik's avatar
    JEglover2Ik
    8 months ago

    I agree, you cannot get any help from pogo, my pogo slots hasn't loaded in 2 days, my bowling has been messed up for a long time. it seems the screw ups are happening. and all the new games use a lot of power ups, which I am sure is intentional

  • abbycattx's avatar
    abbycattx
    Hero
    7 months ago

    I encountered this issue as well while playing for the Harvest Haul event. I was able to correct the error by exiting the site - clearing my cookies, cache, checking for updates and rebooting. After I did this, the game worked fine. 

    Errors:

    For Windows 11 Users >>> So far in October 2024 we have received 5 updates for our devices, please double check your system for updates.

    Additional Help

    An EA Community Manger has also provided a troubleshooting guide for us: Pogo Troubleshooting Guide - Answer HQ (ea.com)

    If you have double checked your computer and everything is up to date and clean, you can contact Customer Support for further assistance.

    Here > I need help loading my game - Pogo

    Click on Chat With Us and follow the steps to open a case and speak with someone. 

    If chat is not available, you should also see an Email Us option.

    Updates:

    Harvest Haul Event Time Extended for players having issues: 

    Games Forums Home | Update on Harvest Haul LTE

    Pogo Forums on others having issues: 

    Games Forums Home | Game is Not Loading (Merged Thread)

    I was able to compete the event 🎉

  • My pogo slot game will not load and I am trying for the Oct/24 badge  in pogo slots and it does not update the games I have won to get the badge.

  • Same here mine is going on 1 week. I have done everything as on support twice but still not working. Fix this crap!

  • SAME HERE. POGO FIX THIS-WE PAY FOR THIS SERVICE AND HAVING IT NOT WORK FOR OVER A WEEK AND COUNTING ARE YOU REFUNDING OR CREDITING OUR SUBSCRIPTION?

  • mega1956_'s avatar
    mega1956_
    7 months ago
    @allisonjul did they fix yours mine is still the same will not load how can we get the badges if they wont fix it....Paid for badge and now they wont help fix it
  • EA needs to either fix the slots that won't download or delete the entire game from their lineup. I've been a paying member of Pogo for more than 20 years and the broken slots that EA will not fix makes me think the rest of the games may soon be corrupted without EA doing anything about it.

    One of the weekly badges is Pogo Slots, and it feels like EA is messing with us by offering it knowing it won't open.

    I assume the problem is with the new slots game recently introduced. Why don't you delete the new one and let us keep the old one? 

    Could you please let us know the status of any repairs EA has started and an estimated repair date?

    you dump that game and give us back the original?

    I don't often make threats, but there are tons of games all over the Internet that are free. If you want me to keep paying monthly fees plus hundreds in badges that I've paid to play for 20+ years, you need to fix your Slots game and quit lollygagging.

     

    I am retired and play Pogo games to relax. When I find a Pogo game that doesn't work, I stop relaxing.  It is taking too long to fix, which makes me think pogo laid off some tech people and have stretched their staff too thin. 

    Fine. Please send a tech to fix the slots right away.

  • EA needs to either fix the slots that won't download or delete the entire game from their lineup. I've been a paying member of Pogo for more than 20 years and the broken slots that EA will not fix makes me think the rest of the games may soon be corrupted without EA doing anything about it.

    One of the weekly badges is Pogo Slots, and it feels like EA is messing with us by offering it knowing it won't open.

    I assume the problem is with the new slots game recently introduced. Why don't you delete the new one and let us keep the old one? 

    Also, could you please let us know the status of any repairs EA has started and an estimated repair date?

    I don't often make threats, but there are tons of games all over the Internet that are free. If you want me to keep paying monthly fees plus hundreds in badges that I've paid to play for 20+ years, you need to fix your Slots game and quit lollygagging.

     

    I am retired and play Pogo games to relax. When I find a Pogo game that doesn't work, I stop relaxing. This is taking too long to fix, which makes me think pogo laid off some tech people and have stretched their staff too thin. 

    Not our problem.

    Please send a tech to fix the slots right away. Broken games reflect poorly  on EA's reputation.  

  • Safari, Mozilla not loading. Bad enough you took my gems when you did your mistake and gifted only 50. Slots for over 48 hours not loading. Over 20 years of loyalty not appreciated. It will be my last year. 

  • abbycattx's avatar
    abbycattx
    Hero
    7 months ago

    @IslandGirlHrt  @Seerpjcj @landon1122 @mega1956_ @y4ahtz5bh @Player_bb17i39b @MsGaStorm3 and all Apple - Safari users

    At times our devices do not always tell us to update, please review this article to see if this Apple update may apply to you.

    Published Date: October 14, 2024 on Apple

    Update to the latest version of Safari - Apple Support

    I am a 2024 HP Windows 11 user and on Page 2 of this posting I displayed that I was able to accomplish the Grants Garden Badge, after updating my device. So far Windows users have endured 5 updates in the month of October, 3 were in pending without my knowledge. So, it is always a good idea to double check our devices for updates 😊

    ✔️ For Google Chrome users, there are current news articles that you may need to read + there were also updates for this browser in October 2024.


    Service Update from Pogo Sconnie 10/23/2024 & 10/28/2024

    Games Forums Home | Service Update - Pogo Slots

  • abbycattx's avatar
    abbycattx
    Hero
    7 months ago

    @G8torl8yJN @y4ahtz5bh @mega1956_ 

    Hello! Kindly take a moment to supply the necessary information for the EA Community Manager, EA_Illium. This process is essential for accurately reporting and identifying the issue.

    Feel free to copy and paste the questions below into your post and provide the necessary information. If you need assistance locating this information on your device, just let us know 😊

    • Screenname: 
    • What issue are you running into?
    • What Device are you using?  
    • Which web browser do you play on? 
    • Do you get an error message at all? 
    • Screenshot of how your game appears.

    🍎If you are an Apple - Safari user, please read this posting from Pogo Sconnie: Games Forums Home | Service Update - Pogo Slots

  • mommab0023's avatar
    mommab0023
    7 months ago

    What is wrong with the pogo slots? I have played them for over 20 years. Have not been able to play them at all over couple weeks. Did you get rid of the pogo slots? I am so frustrated. Let me know and I will search for new games that work. Please let me know what to do. You should have my email address but I have never gotten a email from you about the games. my email address is [edit: email address removed]. My user name is mommab0023 or mommab123. Been so long since i got on it i dont remember. Please fix this problem.

  • abbycattx's avatar
    abbycattx
    Hero
    7 months ago

    @mommab0023 

    Hello!

    Would you mind taking a moment to click on page 1 of this posting and read all the comments.

    You can also visit the Pogo Forums specifically for this game to view information and postings here: Games Forums Home | Pogo Slots

    We are advised to refrain from disclosing our email and other personal information when posting in forum communities. As stated in the user rules & guidelines: Don't post personal information "Forum posts are visible to everyone and can show up in search engine results. Protect the privacy of yourself and others".

    Hope this helps with understanding and any concerns.

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