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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Dice City Rollers HD problems

Hi @Nztyraider 

  

Can you try going through the following steps and let us know if you continue running into issues after? 

 

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
  • Try another Browser (Chrome, Edge, Safari

Thanks!   

7 Replies

  • Nztyraider's avatar
    Nztyraider
    Rising Novice
    2 years ago

    Hello,

    I've been doing the proper clearing for over 3 years. Thank you for the information.

    nztyraider

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Nztyraider     

      

    Would it be possible to get the following informaiton?

     

    • Screename:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)

    Thanks!   

  • Nztyraider's avatar
    Nztyraider
    Rising Novice
    2 years ago

    Tonight our group had the same problems in Microsoft Edge. 

    The two bugs are failed messages and double chat.

  • Nztyraider's avatar
    Nztyraider
    Rising Novice
    2 years ago

    Same problem occurring in both Chrome and Edge. All players were getting kicked out so we reset after playing 5 games.

  • Nztyraider's avatar
    Nztyraider
    Rising Novice
    2 years ago

    We play in here Monday through Saturday starting just before 6:00 pm PST. You can find us under private yes auction no, then i can give you the pass word.

  • Nztyraider's avatar
    Nztyraider
    Rising Novice
    2 years ago

    Today's bugs with pics for nztyraider, beadore, and ksturms67.

  • Nztyraider's avatar
    Nztyraider
    Rising Novice
    2 years ago

    September 23 2023 bugs. nztyraider and allen73098.

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