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Re: Child Account with Battlefront

@HadesEncornet88

It isnt due to what you stated.  It is EA's policy for online interactions that limits the age to 13.  Online communities can be VERY toxic and are not the best environment for someone under 13.

20 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Not true, I have not had this issue with any of EA other games. Wish I had known this before I purchased Battlefront. Disappointed hope they fix it.

  • PhearFactor's avatar
    PhearFactor
    10 years ago

    I have seen some peoples avatars that are clearly not kid safe. With "F" worded memes on them and nudity. I am sure some parents wouldn't want their kids to see that.

  • Carbonic's avatar
    Carbonic
    Hero+
    10 years ago

    The restricted child accounts, game age restrictions and EA's reason for doing so is because of the law in the country you are living in. EA can't unrestrict child accounts without breaking the law themselves.

  • Anonymous's avatar
    Anonymous
    10 years ago

    In this great country that I live in the ratings are to suggest age appropriateness so consumers, especially parents, can make informed choices. If a parent thinks his or her child is mature enough. The parent should have the right to make that decision. As I stated other EA games that are rated the same as well as others companies do not have this restriction. I'm sure the next Star Wars movie will be PG-13 so are they not going to allow parents take their child under 13 to see it? I think not! It is disappointing that EA is making the decision for parents. 

  • Anonymous's avatar
    Anonymous
    9 years ago
    There are zero online interactions on this game especially with game chat non existent. This is unreal and I hope this does not carry over to Battlefront II
  • Anonymous's avatar
    Anonymous
    9 years ago

    I am an adult and parent and accept the responsibility on behalf of my kids to let the play Star Wars games online.

  • Anonymous's avatar
    Anonymous
    9 years ago

    @generationstx

    This is Answer HQ, it is not EA, it is not Origin.  Your statement has no useful meaning in here, sorry.  You need to actually READ the message thread.

    A couple of options exist.  You must lie, and break to law thereby.  But no one here is in a position to do anything about the reason you have to do it that way.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Perhaps I am more than a little upset that after shelling out $60 for my kids to play battlefront I find out they can't. So in context with the thread and the topic matter I felt this was as good a place as any to express a bit of frustration. Not once have a seen the restriction clarified in such a manner that states that children under the age of 13 with or without parents consent will not be able to play this game. That would have been helpful.
  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    9 years ago

    Hello there,

    I sure do understand it is frustrating if you cannot access the larger portion of a game since you can only access the offline part due to an age restriction.

    As mentioned previously by @TapouTony420, the age rating is different per country and usually the rating is applied by an independent organisation.

    While the game is rated "Teen" by ESRB in the USA, it is rated PEGI 16 in the UK and USK 16 in Germany.

    In addition to this rating, you do have to fulfill the requirements to go online with your Origin account, regardless of the platform you are playing on. This is called out in the Origin store on the product page at the bottom as well as on the back of the packaging - the example showing a PS4 US version of the game, calling out "you must be 13+ to access online features".

    Please do note that this age restriction varies depending on your country. Note: You can right-click on the pictures and "Open picture in new tab" for better readability.


    Origin product page:


    PS4 packaging:

    If there's anymore questions regarding this topic, feel free to let me know and I'll update this thread - will also mark as solution for visibility.

  • jmelan's avatar
    jmelan
    8 years ago

    EA should be forced to pay a prorated refund for all inaccessible game content relative to the original purchase price

    it is in no way clearly presented at the time of purchase that a large portion of the game will be inaccessible 

    this is an absolute joke - there is no justification

    this stinks as bad as when everything got pulled off of steam

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    8 years ago

    Following that logic, it is also for the parents to evaluate what parts of the game are accessible online or offline - the packaging states the EULA and the age requirements that need to be met in order to play online. The description on the website also states that the Season Pass features 16 additional multiplayer maps.

    Not to say that Battlefront is not multiplayer-focused, since that is the main focus of the first game - but the feedback was heard and many things based off of that feedback were implemented in Battlefront II, first and foremost the Campaign, so I'm really looking forward to it.

  • jmelan's avatar
    jmelan
    8 years ago

    Fair enough, however the problem is that kids 10-16 are really the target audience for this game and often (including my kids) have saved up their money to buy the game.  The reality of this situation is that all of my kids friends are just playing on adult accounts to get around the issue, which kind of defeats the entire purpose of parental controls, doesn't it?

    Common sense is that EA should follow the Xbox one parental permissions model. 

    Seems to me there is unnecessary corporate interference over parental choice.  Xbox one provides intelligent granular control over which games and features kids are able to access - why does EA feel the need to interfere?  There is certainly no legal need to restrict access to this degree -  just inherit the Xbox One parental permissions and be done with it.  The inflexible policy of locking down accounts to an xbox gamertag is another extension of this policy and only makes matter worse.  Why does it matter which EA account I link to a gamertag? 

    I fail to understand why EA continues to alienate gamers - they should stop trying to tell everyone how and where to play a game. Put games back on Steam - why on earth would EA want to limit distribution channels and sales?   Leave player and parental choice alone.

  • Anonymous's avatar
    Anonymous
    8 years ago
    But yet all these kids play GTA V on a daily basis and can’t play star wars
  • Anonymous's avatar
    Anonymous
    8 years ago
    Yet my son can play titan fall 2 which is way more violent considering it has blood and Violent neck break executions, (with the same ea account) This is redicoulous.
  • Anonymous's avatar
    Anonymous
    8 years ago

    This is an EA policy and not a requirement.  It is not similar to anything at Microsoft or with other game publishers.  It really has nothing to do with content or even COPPA -- at least directly.  It only relates to COPPA to the extent that EA either wants to be able to use all user data that is exchanged with EA servers or EA has decided that it is too hard, too risky, or too expensive to manage child data on its servers.  In other words, EA does not want to follow COPPA at the EA server level for that data so it disallows exchanging that data.  Scorched earth approach to compliance.  If it did allow under 13 data to be exchanged with EA servers then it would have to actually comply with COPPA for all the data that exchanges at that level.  It is not about maturity of content because that is managed at the console level and the single player parts of the same games are still available in those games with single player.  As far as the toxicity of online interactions, it would be better to allow parents to use the console controls like under other games since they you can choose no chat or chat with friends only, etc.  (Under PSN accounts, EA limit chat and messaging at the EA account level for over 13 child accounts, which is fine but could be in place for below 13 as well).  By making it harder for parents to control the content they are really doing more harm than good.  There are so many kids that are on console's with no restraint (as full adult accounts) just to play the Battlefront series and play Madden and FIFA with friends across town.  That is a concern -- I would rather see them be limited at the console level.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Who are you to judge that? If I approve my 11 year old to go online then that’s my decision. This is a joke, to by pass it means I’ll halve to raise her restrictions across the whole platform. Doesn’t help anyone.
  • Yeah, hard to believe this is still an issue. Other EA devs have figured this out but DICE seems incapable. Or more accurately, they just don't care.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago
    I'm closing this thread to stop it being necroed.

    If you have any issues with SWBF 1 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

    /Atic

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