Re: HELP PLEASE! [PS4]
Hello @EA_Archi
I've power cycled my console for a few times and it still doesn't work. I've also tried disconnecting the Internet from my PS4 and it's still the same. I'm located in Singapore, SEA.
Thanks,
Zruah.
Forum Discussion
11 Replies
EA_ArchiEA Staff (Retired)
Is your console up to date? Let`s check if there are some corrupted game files on your console.
- Press the PS button on your controller to bring up the XMB™ screen.
- Go to Settings.
- Choose Application Saved Data management.
- Select Saved Data in System Storage.
- Choose Delete.
- Select the game.
- Delete all game data and squad or roster files listed.
Yeap, i only have one digital game installed on my console and it's Badland. I've played it and it was working normally. Other disc games also worked perfectly with no errors. My console still has 151GB of space left after the installation of Star Wars Battlefront. Also the game is already up to date with it's latest update, Version 1.11 with the Rogue One: Scarif update. I honestly don't know what else is possible to fix this.
- EA_Archi
Can you check if your Playstation ID is already linked with EA Account? Check this article here on how to do it.
- EA_Archi
Usually issues of such kind are solved by reinstalling the game after power cycling your console and clearing game files. So if you have already tried all this, I would advise you to get in touch with PlayStation Support directly https://www.playstation.com/en-ie/get-help/contact-us/
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