SW crashes on launch (blanck screen)
Since I installed SW battlefront, I can't play it. I'm using it in window mode. I turned the vsync, and all my graphics settings are in low mode (sorry for the english). Sometimes I can go to the configurations in the game and change them, sometimes not. But I never could play.
All my drivers are updated and I turned off origin from the game.
My dxdiag:
Time of this report: 5/7/2018, 20:29:26
Machine name: MVFS314-PC
Machine Id: {EAD7046D-4D67-4E59-A33E-B69B504F9B80}
Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release_svc_escrow_im.180415-0955)
Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: LENOVO
System Model: 90A3A7P
BIOS: LENOVO BIOS Rev: F1KT59A 0.0
Processor: Intel(R) Core(TM) i7-3770S CPU @ 3.10GHz (8 CPUs), ~3.1GHz
Memory: 8192MB RAM
Available OS Memory: 8148MB RAM
Page File: 6031MB used, 4078MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode
Card name: AMD Radeon HD 6570
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6759)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_6759&SUBSYS_00001002&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 7920 MB
Dedicated Memory: 4080 MB
Shared Memory: 3840 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.651867,0.323742), Green(0.314953,0.622570), Blue(0.144055,0.041516), White Point(0.280773,0.290539)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: PHILIPS FTV
Monitor Id: PHL3200
Native Mode: 1360 x 768(p) (59.799Hz)
What happens in the game:
I really don't know what to do anymore.
Yes, some players with better PCs might also still experience issues with SWB - no game is perfect. However, we can still perform some troubleshooting with them, if they meet the minimum requirements. If the game itself was the problem, probably no one would be able to play it at all.
I'm afraid that there's not much we can do in your case. You've already tried some tweaks and unfortunately they didn't help. Like I mentioned before, there are so many GPU and CPU models on the market, that it would be impossible for us to support them all. Hence, we always check if customer's PC meets the requirements. If not, we cannot guarantee that game will launch ☹️
/Ataashi
