EA_Arrenai
EA Staff (Retired)
6 years agoRe: Freezing / Crashing / Resets on older iOS devices
Hey there, everyone!
I really appreciate everyone reaching out here in the past week or so. With the recent update that dropped Legacy iOS devices on September 9th, it means that other devices - many that are listed here - are now minimum-spec devices. By nature of the game having higher system and hardware requirements, there may be additional stress on older hardware, such as the iPhone 5 series, iPad (4th Gen) and other iOS devices of that generation.
There are some things you can do to mitigate problems with freezing or crashing:
- Close all background apps besides SWGOH.
- Fully shut down your device for a minute or two before restarting it.
- Turn off some background services, such as Bluetooth or location services, while playing.
I hope that helps!
Arrenai 🐱
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