Product: STAR WARS Jedi: SurvivorPlatform:PlayStation 5Summarize your bug The screen is affected by strange flashing lights and sparkles.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Literally just launch the game, I don't know what causes it.What happens when the bug occurs? The environment and characters are so glaringly flashing as to make the game unplayable.What do you expect to see? Blue and green flashing glows all over Coruscant while Cal and other characters are covered in rainbow flashing sparkles.I've only gotten as far as halfway through the opening cutscene (because the visual bug is just that bad), but the Coruscant cityscape is covered in harsh glowing green or blue flashing lights while all characters are covered in bizarre rainbow flashing sparkles. The main menu is also affected.I have fiddled around with the in-game graphics options, I have ensured that my PS5 is fully up-to-date, I have uninstalled and reinstalled Survivor, and even checked that the issue is not with my screen either. Nothing has helped.

Hey @Lazy_Clouds2,That doesn't sound good! Sounds like potential PS5 hardware or HDMI issue, to be honest.Could you try it via a different HDMI cable and see if that fixes the issue?

Product: STAR WARS Jedi: SurvivorPlatform:PlayStation 5Summarize your bug Orange dots flicker around the screen non-stop while i’m trying to play the game. These dots make the game very difficult to see, but go away during cutscenes and while in the settings/pause menu. They are also present in the title screen before loading my game.How often does the bug occur? Often (50% - 99%)Steps: How can we find the bug ourselves? It appears anytime I try to load the game.What happens when the bug occurs? Orange dots/lines flicker around the screen constantly making the game ver hard to play.What do you expect to see? Some sort of removal of these orange dots, as they only pop up for this game. I’m on a fairly new ps5 system. Orange dots flicker around the screen non-stop while i’m trying to play the game. These dots make the game very difficult to see, but go away during cutscenes and while in the settings/pause menu. They are also present in the title screen before loading my game. They only pop up in this game, and haven’t seem to go away contrary to anything I do.

Thank you, @EA_Leeuw,I tried this solution & deleting and reinstalling the game. Nether of these seemed to fix the issue. I’m pretty confident that the issue is more related to the game rather than my hardware due to this issue only occurring while playing Jedi Survivor, not other titles.

Here’s a link to a youtube video I uploaded showcasing the bug. https://youtu.be/cRzZlmVgqDc

Product: STAR WARS Jedi: SurvivorPlatform:PlayStation 5 Digital EditionSummarize your bug There are red flying pixels in every screen when I try to play. It is not a HDMI cord issue or a console issue. All possibilities have been checked, including resetting my cache, rebuilding the system database, restoring license, and enable/disable console sharing. The pixels do not appear on any other game. They are worse in a well lit area of the game. They start off mellow and get progressively worse as soon as I got to Kobo. How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? It's in my copy of the game. You would need to play my copy to see this issue or look at the video I've attached.What happens when the bug occurs? The red pixels fly around the screen. They get progressively worse and make it harder and almost impossible to see the game content.What do you expect to see? I would like my game replaced because I have a faulty game.This is the video of game bug. This is a moderate part only as it gets significantly worse walking down this hill on Kobo. https://www.youtube.com/watch?v=cRzZlmVgqDc

Flashing lights and sparkles | EA Forums

12 Replies

Lazy_Clouds2
3 years ago
Product: STAR WARS Jedi: Survivor
Platform:PlayStation 5
Summarize your bug Orange dots flicker around the screen non-stop while i’m trying to play the game. These dots make the game very difficult to see, but go away during cutscenes and while in the settings/pause menu. They are also present in the title screen before loading my game.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? It appears anytime I try to load the game.
What happens when the bug occurs? Orange dots/lines flicker around the screen constantly making the game ver hard to play.
What do you expect to see? Some sort of removal of these orange dots, as they only pop up for this game.
‌
I’m on a fairly new ps5 system. Orange dots flicker around the screen non-stop while i’m trying to play the game. These dots make the game very difficult to see, but go away during cutscenes and while in the settings/pause menu. They are also present in the title screen before loading my game. They only pop up in this game, and haven’t seem to go away contrary to anything I do.
EA_Leeuw
Community Manager
3 years ago
Hey @Lazy_Clouds2,

That doesn't sound good! Sounds like potential PS5 hardware or HDMI issue, to be honest.

Could you try it via a different HDMI cable and see if that fixes the issue?
Lazy_Clouds2
3 years ago
Thank you, @EA_Leeuw,
I tried this solution & deleting and reinstalling the game. Nether of these seemed to fix the issue. I’m pretty confident that the issue is more related to the game rather than my hardware due to this issue only occurring while playing Jedi Survivor, not other titles.
Lazy_Clouds2
3 years ago
Here’s a link to a youtube video I uploaded showcasing the bug.
https://youtu.be/cRzZlmVgqDc
Lazy_Clouds2
3 years ago
Product: STAR WARS Jedi: Survivor
Platform:PlayStation 5 Digital Edition
Summarize your bug There are red flying pixels in every screen when I try to play. It is not a HDMI cord issue or a console issue. All possibilities have been checked, including resetting my cache, rebuilding the system database, restoring license, and enable/disable console sharing. The pixels do not appear on any other game. They are worse in a well lit area of the game. They start off mellow and get progressively worse as soon as I got to Kobo.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It's in my copy of the game. You would need to play my copy to see this issue or look at the video I've attached.
What happens when the bug occurs? The red pixels fly around the screen. They get progressively worse and make it harder and almost impossible to see the game content.
What do you expect to see? I would like my game replaced because I have a faulty game.
‌
This is the video of game bug. This is a moderate part only as it gets significantly worse walking down this hill on Kobo. https://www.youtube.com/watch?v=cRzZlmVgqDc
EA_Leeuw
Community Manager
3 years ago
Hey @FragBombGames,

Do you happen to have a video of this?
FragBombGames
3 years ago
Here's a clip I took of the main menu, the first moments of the opening cutscene, and the pause menu, all affected by the bug. The only thing I've cut out here is the opening logos - the bug shows up the moment I launch the game without fail.
EA_Leeuw
Community Manager
3 years ago
Hey @Lazy_Clouds2,

Have you already tried a different HDMI cable?
Lazy_Clouds2
3 years ago
@EA_Leeuw,
Yes, it did not seem to help the issue.
vet2d57pc07f
3 years ago
@Lazy_Clouds2 I’m having the same exact issue but on a Xbox series x. I just tried uninstalling and it didn’t work. I constantly have little green flashing pixels all over my screen and it gets really bad it shadowy areas of the game where I thing it’s attempting to ray trace but just failing. I’d like an option to turn ray tracing off pls