Community Manager

Re: GUILD NAME CHANGE

If you're the Guild Leader, please reach out to the EA Help team. They can help you with a rename. Use the steps in this thread to send in a Help ticket.

- EA_Lanna

2 Replies

titanv11
5 years ago
Hi @EA_Lanna
Appreicate the help!!
BUT
In the swgoh app. After i click settings>Help>Contact Us i get to a selection of complaints such as 'Promotion and events', 'Bugs', 'Connection issues'. It doesn't really cater for requests such as a guild name change.
Also I have 2 cases under my name that 1) says is closed and 2) says is fixed. But my guild still has its orignal name?
Is there anything more I can do !!
Thanks
EA_Lanna
Community Manager
5 years ago
Hi @titanv11,

I'm afraid I don't know about your previous cases with the support team but in terms of what categories to choose, I've answered that here: https://answers.ea.com/t5/Game-Information/What-options-to-choose-when-contacting-Support-for-Guide-Issues/m-p/7920951/highlight/true#M2243

Please click on that link and check out my posts. They should help with sending in a Help Ticket for Guild Issues.

- EA_Lanna