Re: SWTOR: Help me!Character in location which causes infinite loading screen.

Problem and reason I was forced to turn here was because despite being a customer, game purchaser, CE owner and overall having spent 300 euro on the game. Because I am now of preferred status - apparently submitting tickets for help, inside the game is only available if you pay a monthly fee for the privilige of such service.

I've been considering buying a 3-month subscription again, but when my character is unavailable to play due to reasons beyond my control or fault: It's not a situation where a customer becomes motivated to spend money.

While you may not have direct control or the power to help me, perhaps processing the issue on towards those who actually can, would be of great, appreciated help.

There is another way to get your character back

If you are in another persons stronghold, they need to remove access from you, and your chars will all be kicked out finally freeing them.

If you are stuck in a guildhold/ship/whatever the fix is to kick you from the guild, then reinvite you.

If these workarounds can't be done then you need to simply submit an in-game ticket on another character and include the following:

Name of Character Stuck

Server

Date / Time last logged in

Where you logged out from

Unfortunately the in-game ticket is the only way to resolve this, it's not something phone support or a forum admin can fix.

3-5 days?? really that is some stupid *. you guys are just lazy and dont want to do anything about it. Fix this issue and put those dev's to work. 

Unfortunately we users, champions and hero's can't do anything to accelerate the process. We can only give you advice and information as we are not EA/BW employees. We are volunteers that help fellow gamers out, nothing more nothing less.

Well, volunteer for me and ask them to get their * together, to fix issues like this that should never exist in the first place? Tell them to get working and stop posting so many polls and pictures on twitter. Seems to me that they are so good at that, but not fixing worthless issues. Iv spent so much money on this game yet they cant fix issues that allow me to enjoy this game, i also pay 15bucks a month to play and for them to DO THEIR JOB, which includes fixing *... I hope they see this, but they are greedy and dont care even when they get the money. Thankyou

Mind putting my name into your ingame ticket as well?

Europe

Server: The Progenitor
Character: Exilius
Location: Imperial Fleet?

@Trolling_Emperor

try sending an email to support@swtor.com

Subject : Stuck on Loading into stronghold

Requesting relocation to fleet

Username = ?????? 

Server: The Progenitor
Character: Exilius
Location: Stronghold