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Re: Can't buy packs in the SWGOH Store in the game

Hi @Futuredu 

Thanks for the report. All your payments are going through Apple. Have you reached out to Apple support for your payment issue?

3 Replies

  • Futuredu's avatar
    Futuredu
    New Traveler
    4 years ago

    it is not Apple, because I have 2 accounts - the other is Android, and there is the same issue

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    4 years ago

    @Futuredu 

    Do you receive a specific error code?
    Have you contacted your bank, Google or Apple support?

  • Futuredu's avatar
    Futuredu
    New Traveler
    4 years ago

    The message was: Store Error informing that transaction cannot be proceeded. I have contacted my bank, but the credit card is OK and they can't see any issues with it. While doing transaction there is also a message that "some transactions needs to be authorized by banks according to European law" but my bank said that this cannot be required as the card already has 3-D secure feat active. So this is not the bank issue. As I wrote to you - Apple Pay also works on the same phone, so there is no issue that iOS blocks use of my card. 

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