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Hi @Futuredu
Thanks for the report. All your payments are going through Apple. Have you reached out to Apple support for your payment issue?
- Futuredu4 years agoNew Traveler
it is not Apple, because I have 2 accounts - the other is Android, and there is the same issue
- EA_Gunner4 years ago
EA QV Team
@Futuredu
Do you receive a specific error code?
Have you contacted your bank, Google or Apple support?- Futuredu4 years agoNew Traveler
The message was: Store Error informing that transaction cannot be proceeded. I have contacted my bank, but the credit card is OK and they can't see any issues with it. While doing transaction there is also a message that "some transactions needs to be authorized by banks according to European law" but my bank said that this cannot be required as the card already has 3-D secure feat active. So this is not the bank issue. As I wrote to you - Apple Pay also works on the same phone, so there is no issue that iOS blocks use of my card.
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