I subscribed via steam and have not been able to access my account for 2 days.
Steam seems to be incapable or unwilling to solve the problem and has relayed me here.
account name DomininBarjazzid
2) which company will be responsible for payback of the not usable days (it will be only cents, but it is a matter of principle)
I am also having this problem:
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance.
I can't subscribe or buy cartel coins from swtor.com and my username is Edheltir and i get this message when i try to do it
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.
Hey,
I'm also having trouble subscribing. My account name is Akimban.
@9fdad0d7b9123c3d526bb8fc123861aa
Support said they cant see any email from the swtor email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
You need to reset the password on the linked EA account that account has the persona abcznb1tfzyby (not Calagon your posting on now) that EA account uses a mail.nu email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
If you dont have access to that email call swtor support when the lines open , they can update that email for you
You need to reset the password on the linked EA account that account has the persona kassilius (not kassilus your posting with now) that EA account uses the same email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
