Forum Discussion

Re: Input not Supported Blackscreen, had to restart PC in Safemode

@Wack_Jellard 

The issue is likely the available resolutions for the monitors attached , in windows look at the largest available resolution it is likley unsupported by the monitor 

unfortunately swtor looks at what the system says the monitor can do and try to launch initially with that resolution 

either change the monitor or connection method etc , or try updating the video driver if it is oldish , and lastly you can create an override with cru https://www.monitortests.com/forum/Thread-Custom-Resolution-Utility-CRU

just allow the native resolution of your monitor etc like 1920 x 1080 60Hz and then launch the game 

edit: once the game has launched , you can check the client_setting per https://answers.ea.com/t5/General-Discussion-Technical/Guide-Game-failing-to-launch-on-Clicking-Play/m-p/4809830/highlight/true#M70795

6 Replies

  • Ive been looking for a solution for 4 hours and i need your help.

    I beg you ive tried everything,literally everything but nothing worked.

    I tried doing the safe mode thing but it goes "automatic fix" or somrthing and the input not suported text appears again.

    Im scared because i dont want to touch anything since i dont know how to program or enter archives or whatever.

    And i dont wan to restart my pc from 0.

    So pls help me...

    My monitor has a resolution of 1024x768 or something like that.

    And i have got a nvidia quadro 4000.

    And ive got a ACER monitor.

    If there is a clearer way to start the SAFE MODE and change resolution somehow i would greet you.

    I repeat im scared of losing everything.

    My accounts,my games and files.

    Since ive got old photos and if i restart it up i will lose them.

    Has ive said i cant do a thing since my monitor is black.

    Sorry if this text is long but im in a hurry cuz i use this pc not only for gaming if not also for my studies and i got no money to buy a new pc.

    To remind you i dont know about hdmi or thing like that.

    I neew to be explained like an old man likely.

  • proxos666's avatar
    proxos666
    Hero+
    3 years ago

    @crismaximo 

    easiest solution is likely to plug a different monitor in , even a borrowed monitor to boot back up in windows normally

    from there use DDU https://www.wagnardsoft.com/forums/viewtopic.php?t=4518 to return to a vanilla install state for the video driver , the original monitor should be able to be plugged back in again, then reinstall the video driver

    1024 x 768 is extremely low these days , not sure the game even supports it to be honest, i would say use 1280 x 1024 minimum

  • If i plug a tv, would it work?

    Wince i dont own a dpare monitor and mostly my family doesnt own much computers.

    And also can i change the resolution from a diferent monitor?

    If i could it would be easier.

    Since im syill with the "input not suported"

    Ive looked on youtube but most videos have their monitors on.

    But mine is completely black.

    Im starting to worry if i have got to reset my windows or to sent it with a technician to solve this.

    But i dont know how to find one.

  • so.......

    in connected the tv with the hdmi connector, and it only shows my desktop when im in the duplicated mode.

    the thing is that my monitor passed to be the second.

    what i mean is that when you go to monitor configuration the tv shows has principal and the monitor second,

    but i cant change it since its an only option, i also contacted a friend of my father that know a lot of computer and programing and stuff and we did everything we could for an hour but nothing works. 

    right now i have my tv connected so i can write you easely without my phone,

    the easiest to do for me is to put my tv and replace the monitor, but im gonna loose a tv so.

    yeah its very hard...

    thanks for the support tho

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