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Re: Sims 4 bouncing on dock and then closing

@Porridge3712

Thanks 🙂 It's strange that your second account seems to mirror your usual account but the game won't launch. You could try reinstalling the OS which would fix any corrupted files or broken links, hopefully. Unless you wipe the machine, it will simply reinstall over the top of your current installation but you should do a backup anyway if you choose to do this.

Lastly, I strongly recommend you uninstall CleanMyMac. Apps that claim to clean up your system can sometimes erroneously remove files they shouldn't, sometimes even destabilising the operating system in the process. 3rd party 'clean up' apps really aren't needed and seem to aim towards ex-Windows users who rely on them so heavily. macOS is a very efficient OS.

3 Replies

  • Porridge3712's avatar
    Porridge3712
    2 years ago

    @Bluebellflora I think at this point I will reinstall the OS, for some reason the other user runs faster anyway so something might be corrupt in my files. I will make sure to back up everything first! Also thank you for informing me about CleanMyMac, I won't be using it anymore. Thank you so much for your help!

  • emmymaurice's avatar
    emmymaurice
    2 years ago

    hi! ive been struggling with the same issue and I've tried everything I can think of. did reinstalling the OS work? if not, has anything else worked for you? let me know please! 🙂

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