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SimQARobo's avatar
SimQARobo
Icon for EA Staff rankEA Staff
4 years ago

Re: [XB] Game failed to Save: Error Code 0

Hello @emlondon89 

  • Do you happen to download a lot of content from the Gallery?
  • On your Xbox console, go to Settings > System > Storage Devices. How much space does it say is free?
  • Go to The Sims 4 on the Xbox Dashboard and press the MENU button.  Select Manage Game & Add-ons.  Select Saved Data.  What do you see there and what sizes?  One should be called Reserved Space that is 1GB.  Another should have your Gamertag and avatar next to it - How big does the game say the file is?

4 Replies

  • blessedchix's avatar
    blessedchix
    4 years ago

    I am having this issue also. I have tried everything short of setting the console on fire. I have 1gb reserved and 98mb next to my user tag. I literally only have this one game on my console and some app so storage isn't the issue as I have only used 16%  of the internal storage. 

    I deleted everything I downloaded from the gallery and recaptured it from the cloud. It worked for 3 Sim days and I tried to save and the error returned. I tried to auto save by visiting a different lot only to be faced with the gray Llama on the sims home lot when I logged back 

    This started happening after my game crashed randomly one day. 

    Lost all my legacy families and really feeling defeated by a game I invest close to 1000 bucks. Not including the console. So any help on this one would be appreciated. 

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    4 years ago

    Hello @blessedchix 

    Have you tried this:

    • Go to Sims 4 on the Xbox Dashboard and press the MENU button
    • Select Manage Game & Add-ons
    • Select Saved Data
    • Delete the Reserved Space file and launch TS4 again
  • y5xxd4980b89's avatar
    y5xxd4980b89
    4 years ago
    @SimQARobo I do not download a lot of gallery content. My gamer tag says I have 28.7 MB and my Reserved Space in game is 1GB M. My game takes up 74.7g. I have almost every expansion for TS4 and have spent a lot of money on this game only to have it be unplayable for months. Please help.

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