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Psyke72's avatar
Psyke72
Rising Rookie
2 years ago

Re: Unable to purchase any of the Character Power-up Bundles- In-App or Webstore

No. The issue isn't with me. Those 3 items are the only ones that are giving me error messages. If it was a problem with my ISP, then it wouldn't be limited to just 3 items. As the problem occurs in-app and the webstore, there must be an issue at your end. I am able to buy more expensive items without an issue.

6 Replies

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago
    @Psyke72 Thank you for your report. We have now brought this to the attention of the team for further investigation.
  • BlackAdderzz's avatar
    BlackAdderzz
    Seasoned Newcomer
    2 years ago

    Hi 
    I have exactly the same problem both in ingame store and at the web store. I can get the free stuff in webshop and ingame but can't buy Ki-Adi-Mundi shards. My internet connection is a fiber cable to INP so bandwith should not ( and have never been ) a problem 

  • Psyke72's avatar
    Psyke72
    Rising Rookie
    2 years ago
    @BlackAdderzz That's what I'm trying to buy too, KAM shards! Our guild does the RotE TB for light-side, then alternates between RotE and Geo for dark-side, so the only way we can get KAM shards is to use Mk3 Guild Event Tokens from the RotE TB. When KAM packs are available, I grab them. Well, I try to…

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