Re: The Sims 2 Ultimate Collection Problem - Please Help!!

Well, it depends, where you installed it, I left it on default, so it is in file named "Origin games". So if you didn't change target of instalation...

But that doesn't mean, that it can't be somewhere else, I'm not genius. :D
However, I still have the same problem like you and I just really hope, that someone will finally bring some solution...

There should be an EA Games folder where it's in but you might be having this issue: http://answers.ea.com/t5/The-Sims-2/SOLUTION-No-Neighborhoods-to-pick-from/td-p/3156388/

Well, the problem is, that for me, the game even won't start, no matter, what I do... No loading screen, simply nothing. Ten seconds in task manager and then it's gone like I haven't started it at all. Every other program works just fine, so it won't be malware thing.

And I've got no TM in name anyway... Locale shouldn't matter, I mean, on our home computer (for kids) everything works absolutely fine and we have the same one...

My answer was directed to OP who does not have the folder.

It's a bit hard to help if everyone posts in 10 different threads. All very chaotic here 😉

Could you post this info: 

1. Click on Start and then type the following into the search prompt at the bottom: perfmon /rel
2. Press Enter to proceed.
3. A window will open and in there you can click on the red circles with a white X.
4. After clicking the X, the info on the bottom will update. Choose the Sims 2 Critical Event one and right click on it and choose "View Technical Details"
5. Now on the next window, choose Copy to clipboard at the very bottom and post this into a reply to us here.

Well, it's in my maternal language, so just briefly...

I guess, that this is important?
Name and version of fault module (is it right translation? :D):
Název chybného modulu:    PAUL.DLL
Verze chybného modulu:    4.1.1.20

Code and Shift(?) of exception:
Kód výjimky:    c0000094
Posun výjimky:    0001bd7b

And Other information:
Další informace 1:    3ca4
Další informace 2:    3ca464e02b69c4ebb70bb7f2e5e9bf09
Další informace 3:    e20e
Další informace 4:    e20e5810a9afc05e7da28c3e894d647e

If it just means, that my computer can't handle it, I guess, I'll have to live with it 😃 but I read on forums, that more people have the same problem...

No, probably not your computer. Many users have this issue. That stupid Paul.dll (which is part of SecuRom) seems to cause a conflict on certain systems. I don't know why.

Do you maybe have any downlaod versions of Sims 3 or Sims Medevial ?

No, I don't have any version of Sims3 or Medieval...

Maybe I still have Sims1 - 8 in 1 somewhere in computer, that's all, I had to download it (can't recall where), because half of my old CDs don't work anymore and I was nostalgic. :D

So for now nothing we can do about it?

I honestly don't know atm. I'm unsure what version of paul.dll works and if you can just download one somewhere (usually don't recommend that). Unfortunately it's the weekend too.

I'm still trying to figure this one out but I see the paul.dll error on almost every report and someone did have luck with just replacing it with another version.

SecuRom wasn't introduced until Sims 2 so you won't find it on SIms 1. I do think it's on some of the Sims 2 discs but I don't know which ones. I'll be making a thread now to gather some info

Ok, thanks a lot for your patience and the fact, that you're trying to solve this! 🙂

I hope, that something would work in the end. 🙂

---

@bluetopaz1202 wrote:
Actually i do have a download version of TS3. But i dont want to get rid of it if thats what i have to do. I dunno why it works on both my friends computers and not mine.

---

 Could you post this info: 

1. Click on Start and then type the following into the search prompt at the bottom: perfmon /rel
2. Press Enter to proceed.
3. A window will open and in there you can click on the red circles with a white X.
4. After clicking the X, the info on the bottom will update. Choose the Sims 3 Critical Event one and right click on it and choose "View Technical Details"
5. Now on the next window, choose Copy to clipboard at the very bottom and post this into a reply to us here.

Also did you try the registery thing suggested ?

---

@debrielana wrote:

Ok, thanks a lot for your patience and the fact, that you're trying to solve this! 🙂

I hope, that something would work in the end. 🙂

---

Could you post your info in here: http://answers.ea.com/t5/The-Sims-2/Info-Request-Sims-2-does-not-start-at-all-Please-read-first-post/td-p/3204715/

Thanks

Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe Problem signature Problem Event Name: APPCRASH Application Name: Sims2EP9.exe Application Version: 1.17.0.66 Application Timestamp: 48f12b6f Fault Module Name: igdumd32.dll Fault Module Version: 9.17.10.2849 Fault Module Timestamp: 50442448 Exception Code: c000041d Exception Offset: 000016d7 OS Version: 6.2.9200.2.0.0.768.101 Locale ID: 1033 Additional Information 1: ad4d Additional Information 2: ad4dbfe76ede609ad439d71c05071d2b Additional Information 3: 3dc3 Additional Information 4: 3dc34a07180c8fcbc84de18ee0cf4eaa Extra information about the problem Bucket ID: 2100e11e2ee6a8355c4dc72f9463cf31 (-1011084352)

my reliability monitor hasnt been updated since last night and i didnt have ts2 last night so....

---

@bluetopaz1202 wrote:
What is the registry thing?

---

This: 

@MMJJSense wrote:

I can fix this problem now..!!

you need to open regedit (Window+R) and open HKEY_LOCAL_MACHINE then SOFTWARE

For 32 - Bit : Find EA GAMES folder and open the sims 2... change the Display Name... Delete the ™ out... and the problem is solved...

For 64- Bit : Open Wow6432Node then.. Find EA GAMES folder and open the sims 2... change the Display Name... Delete the ™ out... and the problem is solved...

Before it's should look like this : The Sims 2™ Ultimate Collection

After : The Sims 2 Ultimate Collection

I thought your folder in documents never got created ? Confused.

i found it in Program Files/Origin Games.

No, that's the installation folder, not your doc folder. The doc folder should be im documents\eagames

 I don't have TS2 in any other folders. I have My Documents/Electronic Arts/The Sims 

The sims or thesims 3 ?

Try removing that PM as described and see if you then get a folder in doc for the ultimate collection when you try to start the game.

1) The Sims 3 sorry i didnt add that in....

2) im not very experienced with going in folders and program info so.. umm.... what is a PM?