Re: University Life Plumbob Lamp Gone

It shows in my origin account, and also when I visit http://www.thesims.com/rewards/en_US/claim, it says it's been unlocked.

I do have cc, but no mods.

Check if it shows up if you remove all cc. CC has it's problems after this patch so make sure it's not that.

After running the game without a mods folder, the lamp is still missing.

Annoying. I would contact a game advisor so they can check the entitlements for the lamp

Game advisors can be found through live chat or call-back

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
   

In Details here: How to contact a Game Advisor using the new EA Help page