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Re: my sims 4 saves are gone

My save has gone too... followed all steps from this post and still no look. When I find the sims folder on my computer the saves folder is empty. And when I find it elsewhere I still can’t find the saves. Please help my daughter is devastated 

5 Replies

  • @Mollyjai88

    If you've already tried searching your computer [Click the Start button and in the search box, type Sims 4 and follow the path it gives you] and checking that the game files weren't saved to some where else on your hard drive, external drive or OneDrive, you might try contacting a local computer repair shop to see how much they'd charge to possibly recover the Sims 4 files.

    Something that maybe worth trying is to launch the game, create a new Sim and save the game. Go back to the Main Menu and press the Load Game button. Select a saved game. Mouse over or hover over the tiny folder under the game saves information. Like shown in the photo in the post linked below:

    Sims 4 - Lost all Saved Game Data - https://answers.ea.com/t5/Technical-Issues-PC/Moved-Sims-4-folder-to-desktop-and-have-now-lost-all-game-data/m-p/7321604#M131867

    This will hopefully give you an idea of where the game is saving your saved games.

  • kim5503's avatar
    kim5503
    7 years ago

    Hey, 

    I’ve tried everything on this topic and my saved games still aren’t loading. I do still have all the saved files in my library but i can’t get them to work. Any help on this would be greatly appreciated. 

  • kim5503's avatar
    kim5503
    7 years ago

    The new saved games that I create still stay there when i reload the game, I just can’t get my old game files to work. 

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago

    HI @kim5503 

    did you check on the path and make sure your old saves aren't in a different location than the game is using ?

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