Re: Family Portrait Disappeared?
In Build mode search for "Family portrait". It is under Paintings and Posters.
Forum Discussion
4 Replies
- "so i went in the game and searched for it, but with no luck."
I've tried, Its not there.
I've searched several times for it both before and after repairing the game and reinstalling the game, but it doesn't show up ☹️ The only thing I can suggest is to contact Support. https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc&category=technical-support
- support told me to ask on the forums.
To Contact support was my first thought, but they couldn't help me :-/ It is tied to your account so provided you haven't logged in to another account it should be there. Try doing a factory reset as described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
Community Highlights
- EA_Cade9 months ago
Community Manager
