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aztrophobia's avatar
aztrophobia
Rising Novice
3 months ago

sims 4 wont boot up

so as yu do i was cc shopping , day before my game was fine, i dont have an insane amount of cc and i clear them out via sims 4 mod manager. yesterday and today my sims just doesnt want to boot up, it keeps sending me back to the ea app. im not sure whats happening im going to try to go through my cc and try to 50/50 it, i was wondering if anyne else is having this issue??

2 Replies

  • I think lots of us are having issues after the recent game updates and adding the newest expansions. Uninstalling/reinstalling the game, giving it a clean folder, removing mods, and updating drivers does not fix it. I believe it's a script issue but waiting for more information.

  • aztrophobia​  Sorry for the late reply.  If you still need help, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs, if you can get that far.

    If you still can't play, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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