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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

Re: How to download DLC after already redeeming the code?

@Kenzie_The_Sim  Try clearing Origin's cache:

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

Then look to see whether the pack is available in your game library.

If not, you might have this issue:

https://answers.ea.com/t5/General-Discussion-Feedback/Today-is-July-22nd-Why-hasn-t-Cottage-Living-Downloaded-yet-on/m-p/10530925#M52142

Please keep an eye on the thread for a fix from EA.  If the fix is confirmed and you still don't see the pack in your library, please contact EA customer support to ask for help.

https://help.ea.com/en/contact-us/

1 Reply

  • Kenzie_The_Sim's avatar
    Kenzie_The_Sim
    5 years ago

    Thank you so much! I took a look at the forum you sent and people are saying it probably won't download until after 7pm CET so I think I'll wait until then but if it doesn't download after that I'll try clearing my cache. Again thank you so much for the response, I really appreciate it!

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