@emaki-milkowska How long does the game take to load in a clean Sims 4 folder with no mods at all? I understand you want to play with your mods and custom content, but it's useful to establish a baseline for loading times and go from there.
I think around 30-40 minutes to get to the save. But like I was saying I don't think it's the case because the other folder didn't have that issue at all.
@emaki-milkowska Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know whether you use OneDrive.
I don't use Onedrive
@emaki-milkowska Your dxdiag lists a number of Windows update errors which might not be related to the Sims 4 issue but should still be addressed. Please run a couple of basic checks on your Windows system files:
Restart your computer, hit Windows key-, select Update & Security, and click the box to check for updates. If anything installs, restart again afterwards.
Next, try to play, again letting the game create a (new) clean Sims 4 folder. If it takes more than 15 minutes for the game to load, you can kill it in the Task Manager, or if you can't make the TM show up, hit crtl-alt-delete and sign out. which will take you back to the login screen.
Next, try playing while your computer is not connected to the internet. Sign into Origin and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play. Again, if the game takes more than 15 minutes to load, force-close it instead of waiting.
Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
Thanks for the help with my computer <3
Problem disappear when I did update and the scan ended. Thank you so much <3
Community Manager
