Forum Discussion

14 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Einstasia  Don't worry about the late reply; it's never a problem.

    There are in-game issues (bugs and glitches) that can create the time lag you've described.  But I haven't heard of a current one that happens when an active sim gets a roommate.  So I think what instead might be going on here is that your processor isn't keeping up with the demands the game is placing on it.  The CPU is weak for Sims 4, albeit (barely) above the minimum requirement, and it also has to do all the graphics processing.  So it could certainly fall behind.

    What you can try is playing with absolutely nothing else running at the same time.  Restart your computer, open Origin, put it in offline mode unless you need to use the Gallery, and then launch the game.  Don't even open a browser window or a music app; let the processor run only the game.

    If you still see the same time lag, try playing in a clean boot:

    https://www.windowscentral.com/how-clean-boot-windows-10

    While it might be annoying to play like that going forward, trying it once would at least give you an idea of whether minimizing the load on the CPU could help, and it might also make clear whether this is in fact the issue.

  • Einstasia's avatar
    Einstasia
    New Novice
    5 years ago

    I see. Thank you so much. I will try and see what happens. Thank you again 🙂 

  • OllenPK's avatar
    OllenPK
    5 years ago

    Hello, I also have a similar time-lag problem whenever my Sims go to another lot and also the NPC sims are always stuck outside whenever I go to another lot.

  • OllenPK's avatar
    OllenPK
    5 years ago

    This happens in an existing save and yes, I do have mods and custom content. I don't know what a "Dxdiag" is and how to get it done.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @OllenPK  Instructions for running a dxdiag are in the article I linked.  You can attach one to a reply in this thread.

    Please also test on a new save, just to see whether the same thing happens.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @OllenPK  Did you get a chance to test a new save?  The installed driver for your graphics chip is old, and updating it might help.  But there aren't any errors related to the driver in your dxdiag; most of the errors listed are related to Windows trying to diagnose a network error.  So I don't know for sure whether the driver is an issue, and if it's not, there's no need to update it.

    If the issue does happen in a new save though, you can try installing the newest driver from AMD:

    https://www.amd.com/en/support/apu/amd-a-series-processors/amd-a12-series-apu-for-laptops/7th-gen-a12-9720p-apu

    You want the slightly older "Recommended" driver, from November 18, rather than the newer "Optional" one.

  • OllenPK's avatar
    OllenPK
    5 years ago

    Hello, sorry for the late reply. I tested it with a new save without Mods and CC and it's working normally. Due to the update for the Snowy Escape pack, I had to update my Microsoft Visual C++ for it work, is that related to the graphic chip???

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @OllenPK  The VC++ runtimes are also used to support graphics rendering, but they're not the same as a graphics driver, which is an independent component.

    The underlying point though is that your problem is being caused by either your existing save or your mods and custom content.  You can try each separately: test your old save with no mods or cc present, or your new save with the mods and cc.  For your old save, you can make a copy of it or use "save as" to rename the save and thereby create a new version; that way, you can freely experiment on one copy while the other remains intact.

  • OllenPK's avatar
    OllenPK
    5 years ago

    Hello again, I tested it with the CC, the timestamp is working but everything is lagging still, so that means, I would have to do a deep clean of my CC and delete CC I don't use anymore, in case that's the cause of the extreme lagging I'm experiencing.

  • OllenPK's avatar
    OllenPK
    5 years ago

    Merry Christmas and thank you for all of your help, I hope you have a great day!!!!!!!!!!