Re: Created Family Disappeared in The Sims 4(Gallery)

@_VLad_OOSsssssss  Anything that existed before you formatted your disk is gone, so the questions about other files are only relevant for content you've used afterwards.  That shouldn't have anything to do with content you saved to the Gallery though.

What is your Gallery username, and approximately when did you save the household that's disappeared?  Are you absolutely sure you're still using the same account as before?  If you still own packs you bought previously, the answer would be yes, but I have to ask because it's a fairly common problem recently.