Re: Sims 4 game keeps freezing

Is this all you needed? thank you for all your help!

I played around with the different saves and I have sucess thank you so much! Going to try and play let you know if i experience the freezing again.

@luvcooper03  I'm glad to hear you fixed it.  For future reference, the saves labeled like this:

Slot_00000002.save (n).ver4

would be usable too if you deleted everything after save (and renumbered them so they didn't conflict with your existing saves).  OneDrive adds the extra number in parentheses to distinguish between older and newer versions of the file, but that number prevents Sims 4 from reading the save, even as a backup.  Maybe you already figured this out; I'm only mentioning it in case it's useful later.

@luvcooper03  When did the game freeze: as you were playing the save, and in what context; or when you were still loading, and where?

@luvcooper03  How much RAM is Sims 4 using, and how much is your computer using overall, when you're playing this save?  Please load the save, let the game clock run for a few sim-minutes, then put Sims 4 in windowed mode (but don't minimize it).  Open the Task Manager, make sure it's in detailed mode and showing the Processes tab, and take a screenshot.  Please post that here.

hope this is what you meant

@luvcooper03  That's exactly what I wanted, and it looks fine.  If the game is freezing and yet your computer's memory use isn't maxed out or close to it (over 95% rather than the current 64%), then that is pretty clearly not the issue.

I think from your description that you went back to playing an existing save, which was fine for some time and then went back to freezing, but please let me know if that's incorrect.  Either way, I'd like to know what world this save is in and what happened just before the game started freezing.  For example, did your sims move houses or go on vacation, did you add back some mods or custom content, etc.?  Please also let me know if a new save is affected—I know it wasn't before, but I want to be thorough so I don't waste your time testing the wrong potential issues.  And I'd like a new dxdiag as well.