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LilliPeterman's avatar
LilliPeterman
Seasoned Newcomer
2 months ago

OneDrive - Personal deleting Sims 4 files.

I've been playing on my windows 10 laptop for quite a while now, and have never run into this problem until now. It doesn't seem to be totally uncommon, but I'm still worried. The issue started a few days ago, where I'd be taken to my home screen while playing (not fully exited out from the game) and OneDrive would ask to confirm the deletion of 300+ files. I ended up clicked keep and went back to playing, hoping to ignore it and that it'll just go away. This morning the same thing happened, but it was literally asking about 1314 files. Pretty daunting for someone who doesn't know a thing about PCs, folders, or OneDrive. I've read different discussions and a reddit thread, and it seems to be an issue where save files are being synced up funny, but I'm not totally sure. It's all just "zoneObjects09b214c649d02f5f-..." Or a bunch of numbers and letters uploaded to online thumbnail cache. I also see mod logs, but it's mainly zone objects or lot thumbnail with a similar number and letter pattern uploaded to scratch_3936. How on Earth do I fix this??? I'm also momentarily pausing the syncing of my OneDrive for 24 hours. Please give me some guidance :') TY!

3 Replies

  • I've been having the same problem with OneDrive on my current laptop (I'm also using Windows 10). Apparently, the free version only stores up to 5.0 GB and when once you reach to 100% you get a message saying you're over the storage limit.

  • LilliPeterman​  The zoneObjects files are temp files that the game normally deletes when you quit.  They're being saved because while they exist, they're stored in the Sims 4 user folder in Documents, which OneDrive is syncing.  So you can safely delete all of them, or really anything that's in ... The Sims 4 > scratch as long as you don't have the game open at the time.

    If you want to deal with OneDrive on a more permanent basis, this guide covers several options:

    [CURRENT ISSUE] Sims 4 saves/user content disappearing (PC) | EA Forums - 11838402

    Not all options show up for everyone, so if you don't see one of them, move on to something else.  And feel free to ask more questions about these settings.

    Wildstripe​  If you want to deal with OneDrive as well, that guide may help you too.

  • LilliPeterman's avatar
    LilliPeterman
    Seasoned Newcomer
    2 months ago

    Thanks a ton! I'll go ahead and check it out sometime today.