Forum Discussion

Re: Sims 4: repair changes language; missing text strings

@Hikari38  Please describe exactly what your household member did to change the language back to English, or have him describe it.  The issue here is that the text strings are missing or corrupt, and repairing may not have downloaded the correct English-language strings considering the EA App switched you over to Czech.

11 Replies

  • Sylmos's avatar
    Sylmos
    New Vanguard
    3 years ago

    @puzzlezaddict @Hikari38 I avoided repairing the TS4 because the EA app changed my game language from English to Czech last time. I repaired the game using EA app. The language of the game has changed from English to Czech. Do I have to uninstall and reinstall the game again? The only consolation is that there are others with this problem.

  • Hikari38's avatar
    Hikari38
    3 years ago

    What he did was find the Windows Registry Editor (typed "regedit" in the system search bar) and then found the tab HKEY_LOCAL_MACHINE\SOFTWARE\Maxis\The Sims 4. Then he found a file under the name of "Locale". Right clicked it, chose the option to "Modify...". A window popped up and there he found the "value data" section, where he typed en_US and the game language changed back to English, without having to reinstall the entire game.

    I bought the base game as a physical copy and I believe I used the "traditional" way till everything moved to digital copies only. Then I would purchase the following DLC via Origin. Growing Together is the first EP I bought via EA App, since I was forced to migrate.

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @Hikari38 Interesting that this worked. I've tried changing the language with the registry and have failed so far but maybe cause yours was an odd language change, it was possible this way.

    Thanks for checking back.
  • @Sylmos  Unfortunately, the only fixes for this issue are repairing and reinstalling.  But if the only affected items are from Growing Together, you could try deleting and reinstalling just that pack.  Each one has a folder inside [install location]\The Sims 4; Growing Together's folder is EP13.  So delete that, clear the EA App's cache:

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    Restart your computer, and download the pack again.

    If you still don't have the proper text strings for Growing Together, please open that EP13 folder and post a screenshot of the contents.

  • Sylmos's avatar
    Sylmos
    New Vanguard
    3 years ago

    @puzzlezaddict

    I have all of the text strings from Growing Together, which are not in English but still in Czech. To have The Sims 4 in English, I have to uninstall and reinstall the game again, which takes a lot of time because of the many add-ons. With the next update that will cause repairing the Sims 4, will the EA app change my game language from English to Czech again?

  • @Sylmos  I thought Sims 4 was currently in English, and you were just missing the text strings for Growing Together.  If that's not the case, then yes, you'll need to reinstall.

    Patching doesn't necessarily force the game to repair.  I don't know what will happen with the next patch, but I did flag the issue of repairing changing the game language, so maybe it'll be fixed before you need to patch or repair again.

  • Hikari38's avatar
    Hikari38
    3 years ago

    I've followed the instructions, deleted the folder, cleared EA App cache, rebooted, installed GT again. The Growing Together text is still missing. The screen of my EP13 folder is in attachment. The strings file in English seems to be there, but perhaps it's still not the working one.

  • Sylmos's avatar
    Sylmos
    New Vanguard
    3 years ago

    @puzzlezaddict I was missing text strings in English from Growing Together. As suggested, I repaired the game using the EA app. After the fix, my game changed the language from English to Czech.

    Thank you for being so helpful. Since introducing the EA app, I have needed assistance with TS3 and TS4. You answered every question I had on EA Answers HQ. I want you to know that I appreciate it.

  • Sylmos's avatar
    Sylmos
    New Vanguard
    3 years ago

    @puzzlezaddict I see that @Hikari38 has Windows in Polish and wants to play TS4 in English, and the repair changed her language to Czech. Exactly like me. Is it a coincidence?

  • That's true, the help here has been wonderful and I really appreciate your assistance as well. This is my first time here and I am very grateful for your work!

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Hikari38 and @Sylmos  I'm not sure exactly what's going on here, but I'll ask around.  In the interim, please make sure that the language for Sims 4 within the computer's registry is still en_US and has not reverted to something else.  Please also make sure the EA App itself is running in English.

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