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Re: White Screen Troubles

You are officially my hero! It's been working ever since I downloaded the update. I wanted to give it some time to make sure and ran some tests to make sure it's working, including known causes like opening OBS as administrator, keeping my game open for a long time and trying to play it. And it's working like a charm so far. Thank you so much! Problem solved. Although can I ask why updating my drivers helps my game?

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @FreeToBeMae  I don't know exactly why the updated driver helped, only the general principle.  Both Windows and games expect certain behavior from a graphics driver, and both Windows and Sims 4 are updated frequently.  It's likely that the game expects the driver (or some driver-related software) to provide a certain resource in a certain way, which is different than what was expected of the driver you had installed when it was released.  Beyond that, you'd need to ask a software engineer in a related field.

    The errors in your dxdiag were pretty definitive though.

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